N1Casino doesnt pay out after wager was met

Mouche12

Kitty Lover
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Responsible affiliates always mention: "T&Cs apply. 18+" in their bonus offers, and the casino has clearly stated a link to the bonus terms, they are not hidden somewhere or difficult to find when you claim a bonus. It is recommended to first read the T&C's and have your account verified before depositing money.
 

Meph

Newbie member
Joined
Oct 27, 2019
Location
NL
Funny, just received this email, where is the max bet limit mentioned? Besides general t&c..



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Or here when I deposit

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or even here when I actually have to activate the bonus!

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No clear mention whatsoever imho...
 

Mouche12

Kitty Lover
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First, click on the T&C link and see what the max bet size is + other requirements (like wagering), then make a deposit if you wish to claim the bonus. I always translate "T&Cs apply" as "Lees de Regels & Voorwaarden".
 

Meph

Newbie member
Joined
Oct 27, 2019
Location
NL
First, click on the T&C link and see what the max bet size is + other requirements (like wagering), then make a deposit if you wish to claim the bonus. I always translate "T&Cs apply" as "Lees de Regels & Voorwaarden".

the link refers to this wall of text:
You do not have permission to view link Log in or register now.


As a new player I was not aware I’m supposed to look for max bet amount rules, assuming its technically limited in 2019.

Honestly, over 90% of people never read those and its being taken advantage of, which is the point I’m trying to make.
 

Mouche12

Kitty Lover
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That is not a valid argument Meph. When claiming a bonus, players should always make sure that they know the applicable terms, it is the responsibility of the player. Also, the add mentions contacting Live Chat if you have any questions. I sometimes double-check with a CSR to be safe.
 

Halvor

Experienced Member
Joined
Apr 3, 2018
Location
Malta
the link refers to this wall of text:
You do not have permission to view link Log in or register now.


As a new player I was not aware I’m supposed to look for max bet amount rules, assuming its technically limited in 2019.

Honestly, over 90% of people never read those and its being taken advantage of, which is the point I’m trying to make.

No over 90% are not taken advantage of nor are the terms at n1 hidden. I get that you don't like it, but the applicable rules are easily accessible.

That you were not aware do not change the fact you agree to the casinos terms when signing up.

As for the screen shots above. It clearly points out terms apply and even link to them.
 

dionysus

Good(w)ill Ambassador
CAG
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Joined
Apr 27, 2009
Location
the land of snow and maple syrup
That is not a valid argument Meph. When claiming a bonus, players should always make sure that they know the applicable terms, it is the responsibility of the player. Also, the add mentions contacting Live Chat if you have any questions. I sometimes double-check with a CSR to be safe.
unless, ive played there or bonus free I ALWAYS check with live chat, ask for a transcript or screenshot
 

mack341

Senior Member
Joined
May 8, 2018
Location
south east england
some good comedy clauses in that link

"Money deposited in casino must be used for gaming activity. Due to this, all deposits need to be wagered at least 1 time. If a player is suspected of money laundering or other fraudulent actions, the casino has the right to request that the deposits need to be wagered at least 3 times.

how about not accepting the deposit :confused:
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
some good comedy clauses in that link

"Money deposited in casino must be used for gaming activity. Due to this, all deposits need to be wagered at least 1 time. If a player is suspected of money laundering or other fraudulent actions, the casino has the right to request that the deposits need to be wagered at least 3 times.

how about not accepting the deposit :confused:

Basically, if you’re a money launderer, expect to pay addition fees.

Personally, I think that’s quite fair.

We all hate launderers who get preferential treatment of only having to roll over once.
 

Meph

Newbie member
Joined
Oct 27, 2019
Location
NL
That is not a valid argument Meph. When claiming a bonus, players should always make sure that they know the applicable terms, it is the responsibility of the player. Also, the add mentions contacting Live Chat if you have any questions. I sometimes double-check with a CSR to be safe.

I did, I spoke to Felix about the bonus and how it works. He only mentioned the 50x wager and the amount I needed to play after checking my stats. The max bet limit was not mentioned.
 

cncas2123

Meister Member
Joined
May 23, 2015
Location
Belfast
I did, I spoke to Felix about the bonus and how it works. He only mentioned thd 50x wager and the amount I needed to play after checking my stats. The max bet limit was not mentioned.
Its not the responsibility of livechat to go through every single term and condition of the bonus, you have to accept that you are responsible for checking the t's & c's, and if you were to lazy to do that you can't expect any other outcome.
 

Mouche12

Kitty Lover
PABnonaccred
PABnoaccred
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Joined
Jul 25, 2007
Location
Amsterdam
I did, I spoke to Felix about the bonus and how it works. He only mentioned the 50x wager and the amount I needed to play after checking my stats. The max bet limit was not mentioned.

You should have asked Felix if these were the only terms attached to the bonus. Still, it remains your responsibility to check out all bonus terms and, when in doubt, check with live chat.
 

paul7388

Ueber Meister
MM
Joined
Jan 8, 2014
Location
glasgow scotland
4 full pages of this.

The Max bet rule applies at nearly every casino.

It is not hidden and is easy enough to understand.

Okay it must be bad losing a lot of money through breaking terms but such is life. It clearly states you agree to T&cs so hardly casino's fault if you can't be arsed reading them.

The casino has done no wrong. The bonus clearly tells you t&c's apply so surely you would go and read what they are.
 

Meph

Newbie member
Joined
Oct 27, 2019
Location
NL
4 full pages of this.

The Max bet rule applies at nearly every casino.

It is not hidden and is easy enough to understand.

Okay it must be bad losing a lot of money through breaking terms but such is life. It clearly states you agree to T&cs so hardly casino's fault if you can't be arsed reading them.

The casino has done no wrong. The bonus clearly tells you t&c's apply so surely you would go and read what they are.

I agree the casino is probably in its rights, and I have learned by posting this most online casino’s operate in the same way. I do not expect them to compensate me, I just want to make a point it would be good for the online casino to act more transparant, specially towards new players.

Sorry, but I do not agree that the importance of this rule should be hidden in this long wall of text called t&c. Technical limits on the maximum allowed bet should be implemented. Answer me this: Why don’t they apply the technical limit, or show clear warnings or inform more transparant? The answer is most likely they do it by choice, because most don’t read or fully understand the t&c, it’s complicated.

The harder you try to understand the fine print, the more confusing it becomes. Like driving past slicing lines of cornrows, the sentences snap into meaningless patterns. They're written like that on purpose. In a style so dry that your eyeballs crack as your brain tries to sneak out of your ears.
 

Meph

Newbie member
Joined
Oct 27, 2019
Location
NL
Besides a technical limit this bonus overview here would be the perfect and assumed spot to let new unexperienced players know there’s a max bet limit with this bonus of € 5,-

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