n1 casino still horrific

byhc

Newbie member
Joined
May 22, 2015
Location
Canada
As many of you already know, their customer service is terrible, live chat agents are by far useless without exaggeration, and emailing them is pointless.

I wanted to give them one more chance and deposit but this time after winning some and wanting to withdraw $3000, there is an error that keeps popping up and I am unable to solve it despite speaking with 10 different agents for the last 5 hours. There is no way to escalate this because they simply ignore you when you ask them to. When you speak with one agent and show them every error, they tell you to reset browser and try again and it just cycles.

Stay away, total scam.
 

N1 Partners Group

Representative for N1Partners Casino Group
Joined
Apr 16, 2021
Location
Malta
Greetings, the player's issue has been resolved and his withdrawal has been processed successfully.
The issue has likely originated on the payment system side. While such things are outside the casino influence, I do understand that this is still a poor player experience and I apologize for the inconveniences you had with us, @byhc. You can always reach out to me directly in case your issue wasn't promptly resolved by our support team.
 
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