Hi
@Casinomeister, thank you for sharing Your thoughts. We always appreciate Your opinion and look to take as much as we can onboard. ?
But
Let me clarify the situation and explain our position concerning players' feedback.
First of all, such reviews show our management team that there’s always room for improvement to suit the needs of all our clients. We analyze players’ demands and needs to provide them with the best service possible, constantly seeking new ways to achieve these goals, so seeing all important traits mentioned in reviews shows us how we can improve our sites.
Also, we are feeling extra appreciative to the players for taking the time for us that's why we consider it necessary to thank them with a small prize.
We address players’ criticism, so if you think that we are only interested in positive reviews, this is not the case.
BR