Baptism by Fire - success N1 Casino is now being tested!

[homerbert]

Hey @Kukomar

It's is not about our 'system', it is about people who have same IP. System can not generate IP's itself (we are still not skynet).

Br,

V.

 

[Playford7]

Hey @Kukomar

It's is not about our 'system', it is about people who have same IP. System can not generate IP's itself (we are still not skynet).

Br,

V.

Haha not skynet!.. brilliant!..

 

[curremon]

@homerbert want to comment this ?

Tips - N1 interactive ltd

 

[homerbert]

@homerbert want to comment this ?

Tips - N1 interactive ltd

Hey mate!

I want to comment everything (sometimes people even ask me to stop doing it in real life ).

Replied

Any further questions - I'm all yours (but with some delays this week).

Br,

V.

 

[Slottery]

Hey @Kukomar

It's is not about our 'system', it is about people who have same IP. System can not generate IP's itself (we are still not skynet).

Br,

V.

Around 60-70% is played through mobile devices, i really hope that you don't only use IP address to void anybody winnings if there is nothing else suspicious happened. As we all know, IP addresses many occasions will be changed and other person can have another one some used etc..... If for only reason to block and void persons winnings is that he/she have played with mobile from Heathrow airport it's quite not nice (i really assume you not doing it .

 

[homerbert]

Around 60-70% is played through mobile devices, i really hope that you don't only use IP address to void anybody winnings if there is nothing else suspicious happened. As we all know, IP addresses many occasions will be changed and other person can have another one some used etc..... If for only reason to block and void persons winnings is that he/she have played with mobile from Heathrow airport it's quite not nice (i really assume you not doing it .

Hey @Slottery

Well, believe or not, in all cases where there is IP links - we always do additional checks. What games played? What bonuses? Etc etc. It is not just 'aha, same iP - confiscation', it is a subject of deeper investigation. Which also not perfect and have questions.

Hope it helps!

Br,

V.

 

[curremon]

1. Why have comp points when they mean nothing ?
2. Why you send bonus offers to players and then bonusban them ?

raw deposit 4.9.2018
raw deposit 14.9.2018
deposit with bonus 15.9.2018
deposit with bonus 28.9.2018
deposit with bonus 5.10.2018
raw deposit 8.10.2018
deposit with bonus 12.10.2018
And after that i got bonusbanned...

Only bonuses i used were fridayroute .

 

[homerbert]

1. Why have comp points when they mean nothing ?
2. Why you send bonus offers to players and then bonusban them ?

raw deposit 4.9.2018
raw deposit 14.9.2018
deposit with bonus 15.9.2018
deposit with bonus 28.9.2018
deposit with bonus 5.10.2018
raw deposit 8.10.2018
deposit with bonus 12.10.2018
And after that i got bonusbanned...

Only bonuses i used were fridayroute .

Hey mate!

Pm me your email in casino and I'll check.

Br,

V.

 

[curremon]

@homerbert pm sent! thanks for quick reply

 

[homerbert]

@homerbert pm sent! thanks for quick reply

Ur more than welcome mate.

I'll check it as soon as I can and no worries!

Br,

V.

 

[Sonict]

1. Why have comp points when they mean nothing ?
2. Why you send bonus offers to players and then bonusban them ?

raw deposit 4.9.2018
raw deposit 14.9.2018
deposit with bonus 15.9.2018
deposit with bonus 28.9.2018
deposit with bonus 5.10.2018
raw deposit 8.10.2018
deposit with bonus 12.10.2018
And after that i got bonusbanned...

Only bonuses i used were fridayroute .

I am in a similar situation. I have a few deposits that I did raw, but most of my recent ones are using the friday 50% bonuses and I got the same message saying that I am now bonus banned. I sent you a PM on Feb 1st @homerbert

 

[helafast]

My guess is bonus bans are only imposed if you are winning. That’s my problem with the whole thing.

 

[lockinlove]

nevermind

 

[dionysus]

We really wanted to give the casino a try today but unfortunately, run into snags.
Sent Vitali a pm - I guess we'll see. Chat says it's unresolvable

 

[dionysus]

Getting a bit ridiculous.
Decided to try Lady Hammer.Flagged because of duplicate accts at N1 ..I dont - i have one, my mother has one, neither has deposited).
Besides never having opened a 2nd acct here, ive never even deposited here
Chat isnt even being helpful:
Our security system has flagged your account as a duplicate.
It means that more than one account created\used with the same IP address, device or browser.
Unfortunately, this is a violation of our T&C.
We're sorry, but no bonuses are available for you.

me uh, what acct?

i only have xxx@xxx.com with Lady Hammer

Support Agent 4 I'm sorry but your account was flagged as duplicate and it is not possible to receive bonus as it is a violation of our terms and conditions

me yes, flagged how

you said duplicate acct

what duplicate act?

Support Agent 4 I'm sorry but we are not eligible to disclose the information regarding duplicate accounts

me youre saying I have duplicate accts and you cant tell me about my own accts i supposedly have?
sigh

anyway, chat was wrong and they apologized after some bantering/bickering. Finally deposited.
Here's hoping any potential WD has less frustrations

 

[helafast]

@dionysus Glad it got figured out. I understand why the do the two IP address thing (because there are so many trying to scam them) but it sucks if you have other members of your family that also play slots and are unable to join casino's that you think are "the good ones".

One thing that drives me mental with some of the Direx casinos is "Support Agent 4" - its so impersonable - make up a fake name - call them Fred for all I care. Still would be better than a number. My two cents.

 

[robby811]

@dionysus Glad it got figured out. I understand why the do the two IP address thing (because there are so many trying to scam them) but it sucks if you have other members of your family that also play slots and are unable to join casino's that you think are "the good ones".

One thing that drives me mental with some of the Direx casinos is "Support Agent 4" - its so impersonable - make up a fake name - call them Fred for all I care. Still would be better than a number. My two cents.

Yes everytime you are on Chat Support Agent 4 or sometimes 2

 

[lockinlove]

The 60 day BBF is almost up so I will give my thoughts now so I do not forget.

There a few downfalls of this casino but nothing too huge. No playngo and 50x wager on bonuses which is a bit heavy compared to alot of other Direx casinos and no reward system. But such is life. That is on their business end and their decision. I personally believe that only loses them business because their competition mostly have lower and people will simply choose them over a 50x.

I have had a couple friends get bonus banned for winning just a few times. This is a huge mistake on the casinos end because 50x absolutely favors the casino over time from my experience.

The above is just personal opinion and shouldn't play too much into a factor when deciding to pass BBF or not.

I deposited $65 and received $32 bonus and finished wager at $465. I requested a cashout and it was paid to me within 1-2 minutes which is the fastest I have ever been paid since I have been online.

The casino is willing to listen to feedback and make changes and once again they have a rep who was a player and member here first so he gets players needs and issues better than most. So I think all of Direx owes him alot of thanks because he does alot of good for them and alot of good for us.

When we gave them feedback that the 3x wager is a nono, they changed it. Same with a few other poorly worded terms.

They have a small list of excluded games which is nice even though some games do not show up in their list. I think maybe hire someone to go through them and add to it.

They have game blocker in place so if you try to play a game that's excluded, it is blocked. I think that is a very good feature and am glad they use it.

For me they must stay away from the 3x wager on cash deposits unless severe flags arise on money laundering and they should steer clear of selfie ID unless there is very clear signs of fraud.

I think N1 casino has worked really hard to please players and listen to feedback and they deserve to be accredited.

 

[TheAverageGuy]

While can't speak directly to N1 as every time I get to thinking about making the first deposit the $30 minimum with 50xbonus conditions end up losing the head to head or three way battle I set up for my deposit. I have no doubt though that if you are familiar with and play at direx sites, you'll be well taken care of at N1 with their MGA licensing. Just based on the interactions I've seen here on the forum and the tireless non-stop efforts of @homerbert on behalf of N1 and his team, yet alone going the extra mile to stand as a player advocate with other sites under the same umbrella companies.

I have checked out a couple of the newer sites under the N1 label and have no complaints with what I found on offer, so oddly nothing but well wishes from this average guy.

Cheers!

 

[Sonict]

My guess is bonus bans are only imposed if you are winning. That’s my problem with the whole thing.

I wish that was the case with me, but I have lost way more than I have won. I just checked all of my bonuses that I took and 56% done wagering was the best that I did. I have only done 3 cashouts compared to 13+ deposits. I now just realized while looking at my deposit history that I have rarely done a deposit with no bonus attached which I normally don't do, but my luck has been so bad on N1 that I have been taking them all of the time. If I was winning a lot and cashing out from the bonuses, it makes sense that I would be bonus banned. I suspect the reason for me would be my deposit ratio in terms of taking a bonus or not is way in the bonus part. Like over 90%.

 

[dionysus]

They have game blocker in place so if you try to play a game that's excluded, it is blocked. I think that is a very good feature and am glad they use it.
.

Ya, it's nice I didnt accidentally play any excluded games, but as you say, list needs an overhaul - i haad several games when opened say they were restricted but not in the restricted list.

 

[lockinlove]

Ya, it's nice I didnt accidentally play any excluded games, but as you say, list needs an overhaul - i haad several games when opened say they were restricted but not in the restricted list.

I have always been curious why high society is banned on most casinos. I dont get that one

 

[The Dude]

So, the 60 day BBF is over. I am satisfied on how the BBF has gone and they should be up for Accreditation. Any Naysayers please speak your piece.

 

[dunover]

Everything seems in order, good to go.

 

[Nicola]

Bit late, but tried N1 a few weeks ago when I was back at home. Overall a great experience, had some trouble with the SUB because there was no clear terms while wagering (restricted games etc) but I found the chat support which was 24/7 very helpful.

Withdrawals were reasonably quick 5 hours IIRC via Skrill.