My ride on the Titan "Take" train....

[suzecat]

WHAT INTERESTED ME ABOUT THIS THREAD. Simple questions asked yet never answered. IF the casino software is malfunctioning, for example the WR, to the point that a player's cashier never reflects that WR has been met and a cashout can be made, then that is pretty damn significant to me. If the casino manager is put to task to prove his statements regarding the casino software yet does not respond except to say he is being bullied and mobbed, then that interests me.

 

[jod5413]

Damn Suzecat,

When was the poor rep allowed to answer or explain to anyone? He was constantly berated and was made the scapegoat (which was not warranted or right) for Titan and then hammered at, instead of being allowed to post and interact reasonably to answer any questions. He was continually harassed when he "opened his mouth".

He was, in fact, bullied and mobbed by the few members in this thread. I am sure he left because no one would listen to him, they just kept harassing him in their posts.

 

[suzecat]

I will this time play Angels advocate here.

I would like people to go back and read Spinners intro post from the 14th and then come back to this post.

I truly feel for any player that feels they have been raked over the coals, but this story is appearing more than normal to me and I don't know quite what to think.

You, Spinner, begin your intro describing yourself as a gambaholic to the extreme and then state you were kidding, when AussieDave pointed out that he thought you had a gambling problem. Then say you are planning to write a book on your gambling experience. Never once going over the edge about losing so much money until you started this thread. Okay, so maybe you were restraining yourself?

Then as I read your posts, I see you switch alot from plain type to bold, which you bolded in your intro in response to AussieDaves comments.

Now I don't want to diminish your experience here one bit, but being one that likes to get on a good honest rant, I also don't want to be drug into a rant that has a hidden face. I like things to be out in the open and I have also pm'd Paul Titan to rejoin this thread as I think we all need to see the whole picture here.

One of the things I have really been trying to stress is not to tear down an individual casino, as the root of any problems we may have, I'm sure, are coming from the providers and the casinos and reps are taking the punches for things that may not be all their fault. This is just logical.

As for myself, I may trip up easily sometimes when it comes to a rant but after pondering on certain things, do realize when something is just not what it appears to be and that is the feeling that I am having on this one.

So go ahead and kick my ass now, I can take it, but I had to state my opinion on this rant differently. Otherwise if I am incorrect, I appologize now, if not, I'm sure none of us here want to be drug along on the spinner train to be a page in a novel on how pastime players behave.

I do not say this for any of the forum members we butt heads with to appease them, of which I have no problem with their opposition. I say this because I felt it needed to be said.

Hiya Mavin! The OP's intro post was dated April 22. Have you confused spinner with another poster?

 

[suzecat]

Damn Suzecat,

When was the poor rep allowed to answer or explain to anyone? He was constantly berated and was made the scapegoat (which was not warranted or right) for Titan and then hammered at, instead of being allowed to post and interact reasonably to answer any questions. He was continually harassed when he "opened his mouth".

He was, in fact, bullied and mobbed by the few members in this thread. I am sure he left because no one would listen to him, they just kept harassing him in their posts.

Hiya jod! Or did he leave because he could not substantiate his statements and feared the line of players who were affected by malfunctioning software seeking redress? Unfortunately you have to wade through the crap in this thread to focus on the software issues. I know I never bullied, mobbed or berated the man yet my simple questions re playlogs and WR were never answered.

 

[Mavin1]

I was referring to her introduction to the forum post on the 14th.


14th April 2010, 09:07 AM
spinner0206
Registered User Join Date: Apr 2010
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Death Of A Spinner

--------------------------------------------------------------------------------

Hi Everyone,

I am newly registered with your forum. I too, like so many have watched from the sidelines for quite some time. So it's high time I became official.

I am a " spinner " and spinning is my drug, my vice, my high! Second only at this time in my life to my kids!

I am having severe withdrawals, as with a spinner, we crave the action, anticipation and belief that " it can happen! " I'm finding it really hard to make myself believe that anymore. I will soon be starting my latest novel, " Death of a Spinner..."

Instead of reading on the sidelines I have found it necessary to join your members for the comfort of exchanging information, experiences, knowledge, reality checks and yes, even your wacky, off the beaten track senses of humor.

 

[jod5413]

Suzecat,

It would have been hard for the poor rep to answer any questions, no one wanted to listen. They kept spewing their garbage and disdain every time they posted.

You just have to believe what you want to believe, that's pretty simple. Who do you believe? A handful of disgruntled players or a rep that wants his casino to flourish in an honest way?

It's anyone's guess. I would prefer to believe in facts, not fantasies. Prove that Titan is screwing over players. Or shut up. It's that simple. Having "feelings" does not count, no matter what some people believe. Facts, hard, cold facts, are what is necessary to ascertain what is truth.

 

[suzecat]

Suzecat,

It would have been hard for the poor rep to answer any questions, no one wanted to listen. They kept spewing their garbage and disdain every time they posted.

You just have to believe what you want to believe, that's pretty simple. Who do you believe? A handful of disgruntled players or a rep that wants his casino to flourish in an honest way?

It's anyone's guess. I would prefer to believe in facts, not fantasies. Prove that Titan is screwing over players. Or shut up. It's that simple. Having "feelings" does not count, no matter what some people believe. Facts, hard, cold facts, are what is necessary to ascertain what is truth.

I'd like to get to the bottom of this to determine if "flourish in an honest way" is what is really happening. And getting the cold hard facts has become difficult now that the rep bailed.

Gee jod, you sound kinda pissed.

 

[jod5413]

Not pissed, Suzecat, just disheartened. I get tired of seeing the same negative posts over and over again about this or that casino. I wish the US would cave in and allow on line regulated casinos. Then all this smoke and mirrors crap would not exist.

Until regulation does exist, it is up to all of us that love to gamble to let the proper authorities see that, although not regulated, the industry is self regulated.

That is proving to be a hard nut to crack, based on irrational posts and problems with casinos on line.

If proof is given that the industry is drowned in bad guys, that gives the USA a reason why or why not to sanction on line gambling.

With all the Bull Shit posting going on about rigged casinos, etc., it looks like gambling should not exist on line.

This is a self regulated industry right now. Because of frivolous complaints, there is a valid reason to make the industry look like train wreck waiting to happen, according to any outsiders that are paying attention. Boom, no regulation.

End of the road politically. Shot in the foot by short sightened posters. Those that continue to bitch and moan about non existing problems.

 

[suzecat]

Thanks jod .............. if you ever wondered (as I have) how casinos would ride out the inevitable backlash of UIGEA and the rotten world economy, then you will understand where I am coming from and why I go where I go.

 

[nisosbar]

It would have been hard for the poor rep to answer any questions, no one wanted to listen.

I'm sorry - no disrespect but you are wrong. To me, this is a very simple matter.

Spinner made a complaint. PaulTitan said, essentially, "yeah, well, we've go the emails to prove we are correct, but I can't post them without your approval." So Spinner then consents to PaulTitan posting the relevant emails here, which he claims proves his case. Whereupon, PaulTitan changes his mind, and states that this forum will not be fair or "honest", and he then disappears.

Granted, he may be working on it? I don't know how long this would take, but perhaps he'll come back and post the emails? People do have other things to do in their lives than post on CM, lol, so give him time.

 

[all4greed]

I would still like to read those emails. If there is another side, let's see it.

There must be more to this story...

 

[jod5413]

I agree, Nisosbar.

It should be a simple matter. However if you read the OP's posts, it was very restrictive as to what she would allow to be posted. Maybe I am wrong on this, but in any case, I feel the rep was overwhelmed by the backlash of all the posters.

And, lets not forget, the OP said he could only post her e-mails that were applying to the OP's case. So, what other e-mails did the OP send that were "not relevant" to this case, and why were there e-mails that did NOT apply to this case? See what I mean?

What a bunch of BS this is. There is probably more to the story, but the rep is out of here, due to being torched when he was here. Oh, what to do, what to do.

 

[Lucky Loser]

Jod5413,

Good luck to you for sticking up for a casino, although I don't know why you are taking such a personal interest. I can only assume you regularly win at Titan and therefore are in a position to know that the posters complaining about low returns are just having a bad run.

While often totally undeserved, copping flack goes with a Casino rep's job and they should be able to look after themselves. I get far worse in my job. Casino reps have a vested interest and will also always tow the company line, paint a rosy picture and possibly not tell the truth. Please don't take a Casino rep's word as gospel as you may be let down.

Titan is my favourite RTG at the moment mostly because of their very generous promotions, rather than monetary returns. I keep playing there in the hope my luck will eventually turn around, but at some point I will give up.

While I personally don't think Titan's games are rigged I do suspect the RTP is set at a very low setting. Until Titan publishes its RTP statistics daily like 3dice, or I get some decent wins I will remain of this view.

Just like in the real world the internet is a haven for cheats and fraudsters but even more so. Running fixed casino games has been a lucrative business of the mob and organised crime for years and setting up an internet casino just makes it a whole lot easier. This is because the threat of regulator or criminal action is non existent.

If you have a lot of Titan players, who are seasoned gamblers, complaining about very low returns over multiple sessions there may be some truth to it. As they say where there's smoke there may be a fire.

Playing at a casino, especially on the internet is an act of faith, so it always a good idea to tread with caution and not disregard other players' complaints out of hand.

 

[aceking123]

What a bunch of BS this is. There is probably more to the story, but the rep is out of here, due to being torched when he was here. Oh, what to do, what to do. [/QUOTE]

well , jod you do seem to defend online casinos most of the time , we as players spend alot of money at online casinos & as ive played many many years online , i can comment on more than a few online casinos , you state the rep has been bullied , i dont see it that way at all , the rep called the bluff of the op , ops reply was great! ok lets have it out in the open im not saying either is correct but hay lets see the facts first ! you also say that weve jumped at him i can sort of see to a point what your saying, but when you have alot of players here who have spent alot of monies at casino titan & all had the same results what more would you like them to do , refrain from making any comment at all , not to post there part of casino titan games , well bottom line is this is a forum where people get together & comment on all sorts of things including feeling that theve been ripped by a casino , you shall never stop this , thats what makes the forum good , we all dont have to get on as it should be , or it would be a very boring place, but without people posting there stuff here even more people would be getting ripped. going back to paul at titan , he may well be working on a reply maybe he doesnt work weekends ? , i myself made to jest of ..pitchforks & torches but this was said with a pinch of salt , he didnt take it with a pinch of salt , thats his problem not mine ,ive had dealings with titan casino so i could add to this thread about payouts & play % , but take note i havnt jumped up onto his back about it , we players should be sticking together if we dont watch out for one & another then who is ?????????

 

[AudiManinBoro]

I agree, Nisosbar.

It should be a simple matter. However if you read the OP's posts, it was very restrictive as to what she would allow to be posted. Maybe I am wrong on this, but in any case, I feel the rep was overwhelmed by the backlash of all the posters.
:

And why do you reckon THIS was Jod? Maybe its just a couple of disgruntled players hey? Or do happy players give so much backlash I dont know There is no smoke without fire and Titans bush is majorly alight at the moment. Youve said in your previous posts that you dont gamble much these days so you probbaly dont experience the frustration of a casino you once enjoyed and were loyal royally shafting you up the blankety blank.

As for Paul, yes I respect the man or should i say DID rather. He was given permission to post `proof` (and i didnt see anything restrictive about what was allowed) and state his side of the argument and the man has run away. You reape what you sow.

 

[Nifty29]

Talk about hard to decipher what the actual issues are here - as soon as someone posts about a specific issue regarding RTG, all the usual suspects start going off the deep end.

If I were the rep, I wouldnt come back either. Someone said 'reps have to take the flack its part of their job' or something similar - well, perhaps in a call centre with an unhappy customer on the other end or at a complaints desk, but this is a public forum provided by Bryan and we should be holding ourselves to a much higher standard. If you have an issue, stick to it and behave like an adult, and give the casino rep a reasonable opportunity to provide anything that is requested - I mean, has anyone stopped to think that it is a weekend and the contents of 200 emails has been requested???. Do you really expect the casino reps to be standing by here at the CM forums 24/7 just so you can get an answer to your question?

Jod wasnt 'defending the casinos' - she was pointing out that we all need to be respectful and consider the fact that there may be two sides to the story.

@spinner - do you keep roughly keep track of your wagering when using a bonus? If not, then you should. I always do, and I know many others do - even a little tick each time youve had 25 spins or something. If you had, you may have found the playthrough meter wasnt working and contacted live chat etc to find out where your wagering was at - and possibly saved yourself $1500. Of course, we only have your word that you didnt know you could cash it out. You cant blame the casino when you did nothing at all to help yourself. Of course, if the meter is faulty then it needs to be fixed and that is the casinos' responsibility. Also, could you please stop posting all in bold?

I count at least 6 people here who alluded to the fact that Titan may have 'manufactured' those RJ wins. If you believe that is even a possibility, then you must also believe that other RTG casinos can do the same, which means if any one of you spends one more dollar at any RTG casino from this point onwards you are knowingly depositing with an operator that you believe cheats - and any complaints or rants or whatever you make will have zero credibility. I just dont understand why so many people carry on with these wild accusations and conspiracy theories, and yet continue to play. Jod is right in one aspect for sure.....some of you need to step back and look at what you're saying, as putting your right hand into the lions cage when your left hand has just been bitten off is just beyond comprehension.

If you are angry that you keep losing, thats quite understandable - you're just taking it out on the wrong end of the transaction.

 

[Vegasbum]

Nifty said:

"which means if any one of you spends one more dollar at any RTG casino from this point onwards you are knowingly depositing with an operator that you believe cheats - and any complaints or rants or whatever you make will have zero credibility. I just dont understand why so many people carry on with these wild accusations and conspiracy theories, and yet continue to play"

Exactly what I have said for years.

 

[nisosbar]

I agree, Nisosbar.

It should be a simple matter. However if you read the OP's posts, it was very restrictive as to what she would allow to be posted. Maybe I am wrong on this, but in any case, I feel the rep was overwhelmed by the backlash of all the posters.

And, lets not forget, the OP said he could only post her e-mails that were applying to the OP's case. So, what other e-mails did the OP send that were "not relevant" to this case, and why were there e-mails that did NOT apply to this case? See what I mean?

What a bunch of BS this is. There is probably more to the story, but the rep is out of here, due to being torched when he was here. Oh, what to do, what to do.

I agree that we should give him a chance to present Titan's side, as he said he would if he received permission from Spinner. Cheers.

 

[RobWin]

I do agree that casino reps should not be belittled or poked up the ass for that matter but in that same regard, Casino Reps on the worlds most renowned and most savvy "casino player forum" should also realize that they do need to wear their "thick skin" when they agree to be a Rep on here.

End this insanity already!!

Spinner has given Paul the go ahead a couple of times now to post the relevant emails...So do it and be done with this!

Notice I also said "Relevant Emails", as that is all that matters to this particular issue.

We don't need to wade thru 189 irrelevant emails that contain no pertinent info to this particular issue now do we? Of course we don't.

Paul is a good Rep and I can vouch for his honesty as I have dealt with him on many occasions as one of their affiliates...

So I say again, End this already Paul and post the relevant emails.
____
____

 

[spinner0206]

This has become so incredibly funny. I can't decide if I should laugh or cry.

The big casino man has been chased off the forum??? Some of you are completely nuts...making, finding, shouting out excuses for him!!!
Others don't read things in their entirety.

I think quite a few of you are afraid of having to face the facts, look for the answers and even want the answers, the answers might pop your own " reality check " bubbles!!

It's no wonder things like this are allowed to continue. It becomes an issue of debate to the players and the " answer man " slips behind the curtain...once again.

He hasn't been allowed to give his side....Questions, clear questions were put to him and still to this day, not a single one has been addressed.


If I'm so full of it......why didn't he run in right at the very start of this and post the play log stats. Shouldn't those be all the answer..all the protection he needs??

All the issues raised here, were from a player who was playing there consistently, very consistently as we all well know by now.
Do you think these are details someone would get by running around to all the casinos and then popping in at the casino off and on.
NO, I think the reason I caught all these issues was because they were the only place I was playing and I was playing there continuously....that is how I was able to finally notice the same things happening and the inconsistencies..

Here, was another player who had issues with the playthrough.....so it would seem.



Hi PAUL,
I have sent numerous emails to debbie but no response, The playthrough was not right they said it was but everytime i spun it took 50 cents off not 1.00 like it was suppose to i went to withdraw and i know i made the playthrough but it still had a playthrough and i couldnt take my winnings please help..........


..where is the rest of that conversation???


Well, kill the messenger, I don't really care. I think it's BS that the forum reps can come in and tell everyone about their new games, their new bonus or a promotion...but when some serious questions or issues arise, they can step in, create the illusion that there are plenty of good answers and reasons and then disappear.

And some of you guys are the ones that allow him to do so.

Why would we ever imagine things will change?







AND THIS JOD..



Talk about BS and drama! I wish some of you could step back and look at your posts and how they look to the rest of the forum members. One of you said something like, it is not just us, look at the many views this thread has. I think that is close to what one of you said. I do not have the heart to go back and get a direct quote by whoever.




IF YOU HAD TAKEN THE TIME TO GO BACK AND GET A DIRECT QUOTE......you would have found, that the foundation for that being brought up was people wanting, waiting and looking for answers.....there was no insinuation made that those many people agreed with anything..sometimes having the heart to go back and really read whats there can prevent people from putting their own creative spin on things.




What is totally ridiculous is that you seem to think that we should just float around aimlessly and no casino should have to account for anything, if things are not right, well, just move along...don't question, don't ask, don't expect fair play and don't expect a casino who advertises themselves as honest, trustworthy and filled with integrity to ever have to answer to anything!!



It's mentality like yours that got us here..they know how much they can get away with and we continue to let them.



Yup, some dirty rotten business starts up, throw a few winners out there to shut them up and we don't have to address the issues of any importance anymore. I mean really, so the play through requirements window isn't acurate, the random jackpots are suspect and the stats are no where to be found.....hell, just go on to the next casino and hope things are better or different and let everyone else find out for themselves...lesson learned.

 

[silcnlayc]

spinner0206; that the foundation for that being brought up was people wanting, waiting and looking for answers......they know how much they can get away with and we continue to let them.

very well put spinner0206...especially since my questions were never answered either and you hit the nail on the head when you said...

It becomes an issue of debate to the players and the " answer man " slips behind the curtain...once again.

He hasn't been allowed to give his side....Questions, clear questions were put to him and still to this day, not a single one has been addressed.

Was right on the money for my questions....the last thing was that was said when questioned was...."I am outta here"...I wondered why...and the token, "people will believe what they will believe" was the other quote on his exiting as the stage curtains slowly closes on his exit...there are those few that lapped up his pablum even though he gave no straight answers..and then a certain few indirectly accused me and others of running them off by the "mob" mentality of asking direct questions...but they failed to address his exit without answers...which was ok by them...because peace reigned again and the tuff questions were once again put on the back burner with no answers to be found..

Well, where was the answer BEFORE the "mob" ran him off?

we don't have to address the issues of any importance anymore

That's the least they could have done, no?

Jod413: Those that continue to bitch and moan about non existing problems.

I cannot believe you would trust anything this completely that is online, making a killing off of people that is in the business to make a profit that is UNREGULATED.

That is like trusting many strangers to come into your home invited with your checkbook open and your wallet full of cash sitting on the table and believe that they would be honest enough to ignore it when you leave the room...you might find one, maybe two at the most that would, but ALL of them...I think not..


And that is the reason you must question the dealings of these casinos, they have NO ONE wathing over THEM....
.

.

 

[Pinababy69]

13 pages and almost 130 posts, and there is NOTHING here but (once again), the slots are too tight, I lost x number of deposits in a row. Same old, same old.

Spinner, you have received 5 pages worth of playlogs...obviously too much to post on the forum. So here's a suggestion for either you, or for Paul when he returns after the weekend (with your permission).

Ask for your RTP stats for January, February, March and April. Amount deposited, amount of bonuses, # of spins taken, average betsize and RTP. Let's see it broken down month by month. You can get this from support, or Paul can get it and post it. That is what I would like to see.

Also, regarding the playthrough counter...this problem was not isolated to Titan....someone near the beginning of this thread pointed you to another thread here that highlighted the issue. I am pretty sure Lock Casino was also affected, and probably more...but I only play at one RTG (Inetbet) and I didn't notice anything myself, so can't comment.

Nifty made an outstanding suggestion...keep track (even roughly) of your own playthrough when using a bonus. My desk is a mass of paper, from doing just that. Yes, we should be able to rely on the PT counter...but hey, anything can go wrong. I just write down which game, size of bet and # of spins. Then I add them up and I usually get a number very close to what is showing in the cashier as playthrough remaining. Of course, this means you will have to count your spins....whether one at a time, 25, 50...whatever. I seldom use autoplay on RTG, so generally I keep a rough count spin by spin.

Other than your playthrough not showing correctly, and questions re: your RTP over the last four months....what are your issues? Am I missing something?

 

[Mavin1]

Something I feel we all need to do, since just talking and posting obviously doesn't gain us any ground, is to start taking screenshots of all discrepencies that are noticed.

If a player like Spinner has played that extensively at the same casino, then this player should have visual evidence to provide along with the concerns. If a player has played several hundred spins and their wagering meter has not moved then we need to be keeping this for public record along with our charges.

I know very well that RTG is and has been not playing strictly above board, for what reason, I have no idea other than to make more money than they know what to do with. However, if RTG would only get it into their heads that happy players are returning players, they would still be making more money than they would know what to do with and the complaints would not exist.

I seriously doubt that casino reps are such candy butts that they can't come here on this forum and take a little heat. I realize this is the weekend and will be waiting to see Paul Titan address these issue during the working week.
It is perfectly reasonable for players that spend their money to want to know what the RTP is when they are being drained like water through a sive. It is perfectly reasonable if players want to know if there is a malfunction in the casinos features, as this affects a players perception of where they are at with their wagering requirements and ability to withdraw.

Silence on this issue will only continue to seed more doubt with RTG as a whole, as is the norm when issues arise.

We all try to be neutral and objective, yet supportive as much as possible and it is very difficult not to let our emotions out as well. But this does not make anyone a bitcher or moaning over sour grapes. It is a consumer demanding a better product or service for money spent. So those that oppose such free thinking ideas, sorry but you cannot stifle us because it is your desire, you do not have that privilege no more than I have the privilege of stifling your opposition.

So please people, get screenshots and stats! I'm sure this is going on even now and with any RTG you are playing at with bonuses. Not having them is what gives RTG the grounds for ignoring us.

 

[nisosbar]

Other than your playthrough not showing correctly, and questions re: your RTP over the last four months....what are your issues? Am I missing something?

Does there need to be anything else? Isn't that bad enough? I mean, in my opinion, that's completely unacceptable, if true.

You take a bonus, look at the playthrough, and to consider that the playthrough meter is misrepresenting the remaining requirement in the casino's favor - personally, I think that's outrageous.

 

[Pinababy69]

Does there need to be anything else? Isn't that bad enough? I mean, in my opinion, that's completely unacceptable, if true.

You take a bonus, look at the playthrough, and to consider that the playthrough meter is misrepresenting the remaining requirement in the casino's favor - personally, I think that's outrageous.

I'm not disagreeing with you at all. Of course, if you rely on the playthrough metre, and it's malfunctioning, it makes it hard to determine where you are in wagering. My suggestion re: tracking your own playthrough, was made solely to maybe help the OP in the future.

If the software is/was malfunctioning, then yes, the casino should take responsibility for it.

My post was in trying to determine if there was anything else going on as well? Having to wade through 13 pages of posts, just to get those two facts, is absurd. Present your case unemotionally (as best you can), and state the facts.

Given the fact there are other threads on here dealing with other casinos as well having a malfunctioning playthrough metre...the OP should consider PAB, as the rep has suggested. It really is the best way to get to the heart of the matter....cause this certainly isn't working.