My Palace of Chance Experience

bb28

Dormant Account
Joined
Nov 18, 2006
Location
US
This isn't one of those I won a huge amount of money and they won't pay posts.
It's not that serious, thank goodness.:thumbsup:
Anyway....this is the deal. RTG slots are my favorite and it seems that I get more bang for my buck with RTG's than others, so I'm open to new places to play, so I downloaded POC. With neteller no longer an option, it's tough to find a way to fund a small potatoes account. :eek: I've tried several different places, (I'm just a small time player) and never cashed out, so the bonuses at POC looked good. I made a few 20 deposits and used coupons for a 30% bonus, no maximum cashout, just in case I won the big one! Of course I didn't cash......anyway I received a email asking me to send in my documents, which I thought was strange since I hadn't cashed out. It was about 3 weeks before I sent them in due to an illness. After I sent them I tried to log in but I couldn't, so I phoned in, they unlocked it but still I wasn't able to make a deposit. It was set to 0 min and 0 max. I did get two or three free chips after calling in to get it fixed and I did make one 25:00 deposit by chat. This went on for 3 or 4 weeks, I was getting really frustrated with them not getting the deposit issue fixed. I was beginning to wonder how such inept management could run a legit operation, I was also getting nervous about sending them my id...and copies of my card.

In the mean time I stumbled into the forum and read all the negative stuff about them and then I got really nervous. So I decided that I was not going to play there. Well low and behold...2 strange charges show up in my bank statement. Both of them to the same place and something that I had never heard of, and the charges were odd amounts, not big at all but still charges, $18. and some odd cents. I googled the place listed on my statement and the only web pages I found were 2 pages with info on how to contact them if you had an issue with a charge on your CC. Very strange indeed! So I phoned them and they could not give me any other info on who had made the charges they just said they would credit me back......and they did. In the meanwhile I was still afraid other charges might show up so I phoned the bank and they advised me to cancel the card. I did and all it well, but I have a very strong suspicion that those 2 charges were related to me sending that info to POC. I can't prove it, but I feel it in my gut. I want to sum it up by saying I'm glad this forum is here....Thanks! It most likely saved me a lot of trouble down the road.
 
Like many others unfortunately! at least you found it now, and not after the big win like me!

As far as the credit card issue goes.. yes they do run unauthorized charges I had to tell my bank not to let them take money. Mine were also small amounts, I was playing with a reversed cashout and they put through 5 unauthorized $20 charges. (when I used to play there!) I found casinomeister after my "win".. free chips from POC are not free. check out my thread "I won the random jackpot at the Palace of Chance.. or did I" (long but true) the last pages have some very interesting facts that just came out of the bag by former virtual employees!
https://www.casinomeister.com/forum...ndom-jackpot-palace-of-chance-or-did-i.17424/
If you want to play at an honest online casino Inetbet is the best. The Meister has a deal with them for new players, every tuesday is tempting tuesday here. and you always get paid when you cash out after meeting the wagering requirements.
Glad you found this site before they nailed you real bad! :thumbsup:
 
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Unbelievable...

I have referred many players to Palace of Chance and now I have got lots of complaints. Check out this thread for the latest issue:

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Is there any chance he will get paid?

This was posted by the POC rep on live chat to this unfortunate player:


"The thing is that we're limited on the amount of money we can send a day, we cannot just pay it all at once, we can only ask for a little patience from our players."

The response given by the casino rep on the live chat is the most "utterly total bullshit" response I have ever heard. :eek:

This group of Virtual Casinos gets worse by the hour... :rolleyes:

Note to the forum webmaster who posted this...

You should have removed ALL of the casinos in this "group of thieves" long before now... had you done even the slightest bit of research... you would have known that these are "ROGUE CASINOS"... and you wouldn't have subjected your members to all of these problems they are now having.
 
You are right, I know that now, but since they weren't on the blacklist here when I put the banners up I thought I give them a chance. Anyway the dealine I have set for the casino to pay the player is running out in 1 hour and then I will remove the banners.

EDIT: Banners removed! Glad that I don't promote those "casinos" any more. If anyone sees any more "ROGUE CASINOS" on my site nodepositbonus.com let me know.
 

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