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My IP is wrong. Need help!

Discussion in 'Computers and Internet Geekland' started by Tirilej, Apr 19, 2015.

    Apr 19, 2015
  1. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Yesterday I was denied a cashout from Energy Casino because they said I had to explain why I had a Foreign IP.
    I couldn't of course. I almost thought they were making fun of me.
    They put the money back in my account and they never replied to my email.

    Today when I was logging in to my Neteller account it said I was in Canada :eek2:
    That would be nice because I do want to go there, but I'm still in Sweden.

    What can have happened? I have normal broadband from a Swedish company.
     
  2. Apr 19, 2015
  3. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    Hi

    If you go to You must register/login in order to see the link., what does it say?

    Have you installed any new programs recently?

    Do you run any privacy software or VPN?


    Freddy
     
  4. Apr 19, 2015
  5. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Thanks! :thumbsup: I was able to get my IP before but couldn't see the location. Now I could and I am where I'm suppose to be.
    What a relief:oops:

    I got a pm from someone who also got that from Neteller about Canada and he's not there either. Probably it's something wrong at Neteller.
    Still really strange though that Energy said I had a foreign IP and wasn't at the correct address.

    I sent a pm to the Rep. He will have to check it up or I don't dare playing there more.
     
  6. Apr 19, 2015
  7. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    I'm guessing something went wrong at Neteller then.

    It is strange though, as a this shouldn't effect your IP with Energy.

    Neteller probably shared this information with the casino.
    Perhaps they saw play from Sweden and deposits from Canada.
    Crossing my fingers it get's sorted soon!

    Freddy
     
    1 person likes this.
  8. Apr 19, 2015
  9. hedgehok

    hedgehok Meister Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    I had the exactly same problem yesterday :eek:

    What's going on?
     
    1 person likes this.
  10. Apr 19, 2015
  11. citizenx

    citizenx Non-Gambler MM

    Occupation:
    Stuff
    Location:
    UK
    So did I and i know my ip is UK based. Considering a number of us have had the same issue, the common factor is Neteller - so obviously they've had some kind of bug in the system!
     
    1 person likes this.
  12. Apr 19, 2015
  13. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Neteller has now gone down. I just get the 500 internal server error when trying to open the site. I also had an error when trying to make a deposit into the casino.

    It is poor form on the casino's part for making such a big fuss over geolocation given that it is notorious for these kinds of errors, and it's nothing to do with the user, so it's not for the user to explain, it's for the casino's technical team to investigate as they must be getting inaccurate information from their geolocation provider.

    Neteller recently suffered a DDOS attack, so maybe they are back for another go at making Neteller pay up, and this has caused these strange problems, and the website to go down.
     
    1 person likes this.
  14. Apr 19, 2015
  15. citizenx

    citizenx Non-Gambler MM

    Occupation:
    Stuff
    Location:
    UK
    I hope they're caught and their bollocks chopped off! Sick of all the problems these spotty little gits are causing.
     
  16. Apr 19, 2015
  17. NorbertEnergy

    NorbertEnergy Affiliate Manager for Accredited Casinos

    Occupation:
    Casino Representative
    Location:
    Malta
    Hi,

    It was an internal secure process because we found a new IP in the login history. The payment team was informed and now your can submit again your withdrawal request.

    Thank you.
     
  18. Apr 19, 2015
  19. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    I used the same IP as every other time I have been logged in.
    It maybe was your system that was at fault and my IP the same as always.

    I'll just forget about it but thanks for the reply :thumbsup:
     
    1 person likes this.
  20. Apr 21, 2015
  21. Morphesto

    Morphesto Banned User - multiple forum accounts - troll - di

    Occupation:
    Computer Technican
    Location:
    Masterton
    Hi Tirilej ,

    Take my Advice Run a Program Called Spyhunter it will seek and destroy any malware ,
    spyware , and rootkits which maybe playing havoc with your Operating System I swear
    by that and a program called Auslogics which cleans up and speeds up ones computer
    good to use after the hunter rips the critters out to tidy up the registry etc.
    I had a similar problem with Neteller saying I'm from canada but after the saturation
    drive didn't have that problem anymore.
     
  22. Apr 21, 2015
  23. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    And me at Neteller, and today. But only in Firefox for some reason.

    It might just be shit geo-targetting software or more likely, an out-of-date IP list they use. Or it might be a browser issue. Do you use Firefox?
     
  24. Apr 21, 2015
  25. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    You lot are all bots now, you are under control of the botnet. You will all be attacking a site later tonight....:D

    Seriously, it might be worth ruling that out on your PC.:cool:
     
    1 person likes this.
  26. Apr 21, 2015
  27. Morphesto

    Morphesto Banned User - multiple forum accounts - troll - di

    Occupation:
    Computer Technican
    Location:
    Masterton
    Hi Dunover ,

    Malicious programs can effect your system in many ways for example hijack the browser and implement a proxy configuration upon deployment
    thus altering the Ip address shown to websites.
    New Malware keeps coming out every day along with Viruses some will use Encryption to mask their detection from scanning particularly nasty
    little critters those which can even escape a lot of deep heuristical scans.

    One's computer is similar to a mailbox but this one has a lot more mail coming into it even without somebody walking by and putting it in and can
    happen by simply going to a page the Internet is Definitely a Wild West Cyber Frontier.
     
  28. Apr 21, 2015
  29. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Thanks for the advice. I did search for whatever could be there before I asked here.

    The Neteller and Canada is a problem from Neteller since many of us have had the same. That was gone yesterday but came back today.

    The IP being wrong at Energy casino I was told was not a problem from my side, but something from theirs.
    I also got pm's from people that had played there that they got warnings about using the wrong IP.
    IP Problem solved from my side.

    Now I am trying to play and the sceen is constantly freezing no matter what I've tried. That's irritating. It has to be something always ;)
     
  30. Jul 27, 2015
  31. peterhanneman

    peterhanneman Newbie

    Occupation:
    Web development & aff marketing
    Location:
    London, UK
    I had the same issue with my provider when I first got my IP. We were given a foreign IP and a lot of sites were denying me access and I was wondering why. Got it sorted in the end though.
     
  32. Jul 27, 2015
  33. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Casinos (and neteller for that matter) need to STOP USING GEOLOCATION services to determine "where" a player is. If the IP address is in the same block ie: ###.###.*.*, then 99% of the time, it's that same user. Who really gives a flying F*** where the service says they are? It's programmed by humans, and humans can make errors, too.

    If you're using the same ISP that you've always had, and are still living in the same town, this ###.###.*.* format will NOT change. Casinos need to start looking at RAW IP ADDRESSES instead of relying on 3rd parties to tell them where they "think" players are. The only good thing Geolocation services might be good for is determining which COUNTRY a person is from, in order to BLOCK them, if applicable. When MGS first started using Geolocation services to block certain players from various USA states, it was a complete and utter nightmare. The service would say a player was in one state, but in fact, they were in another. In order to get unblocked, a player had to actually send in a copy of their ID and wait for verification.

    PS: ISP's cannot just "dish out" foreign IP addresses. It's not like they can give out an IP address that's not assigned to them.
     
  34. Jul 27, 2015
  35. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    The problem is that when IP blocks are assigned, there is no proper system in place to ensure that their location is properly stored in geolocation databases. The problem probably relates to the fact that the internet was designed to be "borderless", and hence it didn't matter where a device was physically located as all IP addresses were on Earth, and hence should have equal access and rights to all parts of the net. Geolocation was a fudge designed to force the internet to support something it was never meant to, commercialisation. It continues to be a bodge for this same reason, there IS no proper system in place, and it's an ad hoc approach that depends on individual ISPs deciding that locations are sufficiently relevant that they should provide the data to geolocation providers, compounded by the fact that numerous geolocation providers use different data sources valid at different times in order to power their service.

    If no data has been associated to a given IP, it comes back by default as "In the US". This is ambiguous because this could actually mean "no data" as yet, which is probably where the "allocated a foreign IP by my ISP" comes from. The other problem occurs when IP blocks are taken from one ISP and allocated to another, and where such allocation is to a different country. Geolocation will produce errors until the receiving ISP updates the geolocation data, and this propagates throughout the geolocation industry.

    Resolution within a country or state is limited by the policy of dynamic IP allocation for most home users, so geolocation can only resolve to block level of a given ISP. In sparsely populated areas, a single block can even cross country borders. A recent dispute involved the geolocation of a block of IP addresses that were being used for various islands around the UK coast, so they all appeared to be coming from the channel islands, but users were actually in other islands, and some were considered to be in a different country due to the status of the channel islands themselves (tax haven), being neither fully British nor French, and not being fully in the EU.
     
  36. Aug 5, 2015
  37. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Now,I have a question.
    I am going on my holidays to The Netherlands today and probably I might do a few spins in the evening on my netbook which goes along with the trip.
    I always login from home on most casino's with my fixed IP address assigned to me by my ISP.
    Does this mean casino's will or can actually see me as a potential scammer when logging in from a different IP?
    Even when I deposit with my VERIFIED payment methods?

    So casino's apparently forget people might go on holidays or travel abroad for a few days.

    Damn...

    Better stick to a landbased casino then when I am on holidays. :-(


    By the way,I had issues as well a few months ago with all Novo casino's like Quasargaming and Energy Casino as they flagged me as a UK resident while living in the Republic of Ireland...Weird as I have a static IP address and should not flag as UK although I found out when using different geo-locators to establish an address connected to an IP address,2 actually said I was located in the UK.
    So maybe casino's using dodgy/not proper working software to determine ones location?

    EnergyCasino resolved this pretty fast for me by the way!!
    Quasargaming I wasn't able to login for a few months before it was resolved.
     
  38. Aug 5, 2015
  39. NorbertEnergy

    NorbertEnergy Affiliate Manager for Accredited Casinos

    Occupation:
    Casino Representative
    Location:
    Malta
    Hi,

    Most of the casino's will just ask you to explain why you log in from a different country. It is nothing against the player, it is an additional security check in order to keep your account as safe as possible.

    Cheers!
     
    2 people like this.

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