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My Hype Withdrawal Experience

Discussion in 'Online Casinos' started by thetest32, Feb 17, 2007.

    Feb 17, 2007
  1. thetest32

    thetest32 Non-Gambler

    Hi all,

    I know there have been a few players recently that have been anxious over HypeGaming withdrawals. I too have been in this situation so wanted to detail my experience to date!

    Basically 2 weeks ago I made a $1500 deposit and withdrew a very nice $7200 (thanks in part to a x100 Magic Mushroom win on a $25 bet!). However, then the 'run around' started. However, after much chasing, contacting KWBlue on this forum and also other affiliates I know, Hype have put the following payment plan together for me:

    17th Feb: $2200
    23rd Feb: $2500
    2nd March: $2500

    Now this is fine for me, particularly since I really just wanted my deposit back to start. On this note, I am pleased to say that true to their word I did receive the first payment via NeTeller today. Similarly, I got an email stating the reason for delay was that all US$ funds were frozen even for non-US players. As such, they were transferring money over to make payments.

    However, despite the poor communication and delays, it would appear so far that things are moving in the right direction. I hope this puts minds at ease for those waiting on payments. Of course, I'll keep you updated on how the plan goes.

    Best of luck to those awaiting monies!

    B.
     
    1 person likes this.
  2. Feb 17, 2007
  3. mikepipe

    mikepipe Dormant account

    Occupation:
    owner
    Location:
    still progressing
    good to hear.
    On the other hand:
    I cant see any reason, why i should touch a casino, which needs to make a plan over several weeks for a 7 grand payout.
    For me hype is gone down to the third class (or league).
     
  4. Feb 17, 2007
  5. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
    Glad they are paying someone. I have had a withdrawal since mid January. They promised me payment yesterday which I never received. I've been in contact with their support team and with the rep Tristan here but I still haven't been paid. I'm ready to pitch my first bitch very soon.
     
  6. Feb 17, 2007
  7. thetest32

    thetest32 Non-Gambler

    Sorry to hear that Gem. I have to say I mailed the rep (Tristan) TWICE via the PM function here at CM and whilst he read the emails did not even write back... not good. I've had more correspondance from KWBlue who isn't even an employee for this casino! I've also asked my friend who runs a well-known gambling portal (and who I write for from time to time) to pressure the casino. Not sure what has done the trick, but something has worked, at least for the first withdrawal.

    At least I have my deposit back now and $600 of the winnings. That was may major concern - that I might not even get the deposit back! Just to see if they pay the $5000 remaining now.

    Really hope that you get your payment soon.

    B.
     
    1 person likes this.
  8. Feb 17, 2007
  9. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Better in instalments than nothing at all, I guess but if a casino needs to pay $7 000 in instalments (is there a weekly cap in the T&Cs btw?) I would regard that as an early warning flag.

    Hype Gaming is reported to be the best of the three licensees using the comparatively recently launched Player Preferred software (see other thread) Of the other two there are disturbing reports regarding Inchilli slowpays and a reported change of ownership (already!) and Giant Palace has gone rather quiet.
     
  10. Feb 17, 2007
  11. thetest32

    thetest32 Non-Gambler

    Yes Jetset... there is - $10,000 per week...lol!

    I have to say, if there really is a problem with all funds being frozen I can partly understand. However, the lack of communication is the major problem for me. I was told "2/3 business days" from outset which was clearly a lie. I just hope that they get some liquid money available to start paying out again and to rectify any damage that is currently being caused. Afterall, I think the games are fun and fair as do many other players, as public opinion on this board would suggest.

    B.
     
  12. Feb 17, 2007
  13. pokerpal

    pokerpal Dormant account

    Occupation:
    I hunt seals
    Location:
    Botwood
    Reminds of the boss that is going broke, that says "I know I can't pay you everything right now but here take this case of straws I feel so bad about this."
     
  14. Feb 19, 2007
  15. kwblue

    kwblue Webmaster webmeister

    Occupation:
    Engineer
    Location:
    USA
    Hey guys...

    I just noticed this post after a bit of vacation. Anyone interested, please send me the following details and I will take this up again with the Hype folks.. I would like to get everyone who is needing payment at once so that I can have them ALL looked at in one group instead of individually.

    All I need is:

    1. Hype Account Number
    2. Date / Amount of Original Withdrawal
    3. Date you sent identification documents

    Any furthur communication with Hype would be great as well and if you feel like unloading your whole story with me, feel free.

    I will send ALL info I receive on Wednesday this week, so please have your details in before then.

    SEND TO: cashoutissues *AT* casinobonusfarm *DOT* com


    Thank You - I will do my best to help out... again.
     
    4 people like this.
  16. Feb 19, 2007
  17. REOdeathwagon

    REOdeathwagon Experienced Member

    Occupation:
    cabdriver
    Location:
    arizona
    You just described a ponzi scheme. (or a pyrmiad, whichever you prefer)


    kwblue:

    You are the NUTS. I think it is very cool that you would do this for the players involved. :notworthy

    Above and beyond, Kudos.

    I hope this creates some positive karma for you, when you need it.:thumbsup:
     
  18. Feb 20, 2007
  19. tennis_balls

    tennis_balls Dormant account

    Occupation:
    fish n chips promoter
    Location:
    Albuquerque, NM
    while the air rising from the Hype smokestacks does have a foul odor, it doesn't necessarily imply a ponzi scheme. they could just be inadequately funded and had some lucky high-rollers? nonetheless, why do CM forum members who see these Hype payment issues continue to play there in the near term???
     
    1 person likes this.
  20. Feb 20, 2007
  21. mikepipe

    mikepipe Dormant account

    Occupation:
    owner
    Location:
    still progressing
    thats the point. Why not wait and see what remains, after the smoke has gone?
     
  22. Feb 22, 2007
  23. athlone64

    athlone64 Meister Member

    Occupation:
    computer man
    Location:
    san marino
    Strange Casino

    Hype is a strange casino: Yesterday i have request a withdraw of $150 and today i have seen than there is this money on my neteller account.
    While many times i must stand a week or more for for being paid :confused:
     
  24. Feb 22, 2007
  25. Addisyn

    Addisyn Dormant account

    Occupation:
    Retired
    Location:
    Underground Sewer Access
    I received this email just now from Hype. Hope this means everyone is getting their monies now. Thanks KWBlue I am sure you had a lot to do with this!

     
  26. Feb 22, 2007
  27. kwblue

    kwblue Webmaster webmeister

    Occupation:
    Engineer
    Location:
    USA
    Yes, their plan is to get rid of the backlog caused in part by the Neteller fiasco. I sincerely hope that this brings all payment issues to a close quickly (and, I believe it will).
     
  28. Feb 24, 2007
  29. thetest32

    thetest32 Non-Gambler

    Hi Guys... well unfortunately my $2500 due Friday was not paid. I've put a call in to support (again!!) and will let you know. This really is annoying, particularly since I've been given guarantees that this casino is well funded. All very frustrating.

    B.
     
  30. Feb 25, 2007
  31. Addisyn

    Addisyn Dormant account

    Occupation:
    Retired
    Location:
    Underground Sewer Access
    I haven't received my withdrawals either. I'm going to give them the benefit of the doubt since my email arrived on Thursday. My bank may be just receiving it and hopefully accepting it. If it isn't in my bank account after midnight on Monday night I will be emailing Hype again!

    :mad:
     
  32. Feb 26, 2007
  33. thetest32

    thetest32 Non-Gambler

    Well.. I moan and I get another payment :) Today $2500 was paid to my NeTeller account. I've also received an email stating the final $2500 will be paid next week. So... they are almost on track - just hope I get the last one next week.

    Hope your guys waiting fund transfers got paid also.

    B.
     
  34. Feb 26, 2007
  35. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
    Nope no payment from them today for me either. Gee I've only been waiting since January 18th. Maybe I'll get it by Spring.
     
  36. Feb 27, 2007
  37. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    That's ridiculous! :eek2:
    I strongly suggest you keep asking them about it using the 'live chat' feature from within the casino software.
    I had a few problems when I first signed up there, but the live CS were very helpful & quick.
    It could be they're waiting for ID from you or something...?
     
  38. Feb 27, 2007
  39. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
    This was not my first cashout and I have every correspondence with them regarding this cashout in writing. They are not waiting for documents from me. I'll post all the details once I get paid.
     

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