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My experience with leo vegas, mr green and betat casino as a new customer

Discussion in 'Online Casinos' started by babyjoker, Jun 9, 2015.

    Jun 9, 2015
  1. babyjoker

    babyjoker Senior Member mm3

    Occupation:
    IT
    Location:
    UK
    Hello all, Iv lurked for ages but would like to start adding to the forum where I think its helpful :)

    Iv just had to verify my documents and wondered if anyone else found betat's process a little too personal!? Basically they want me in the photo with my ID holding my birth certificate and then want the front AND back of my cards and driving licence, they are the first casino to ask for so much info and Im not entirely comfortable with the idea of it as it would make a rogue member of staffs life very easy if they were in the business of cloning identities. For now I'd rather play a fobt than use this place lol

    Now in the same 10 minute time frame of this weird request, Leo have done the opposite and approved me within 5 mins of sending in the documents and had a bit of banter with me in the chat, I feel inclined to recommend this place and want to go and play there purely from the chat I had with James for 5 minutes, also it was this casino that I was withdrawing from and they have manually flushed it instantly for me, now betat I dont even have any funds in and they want as much info as the MOD want if you work for them.

    Mr Green deserve a mention too as I asked for a gesture of goodwill after 4 deposits and poor rtp only to be given 10% on the spot and wished better luck, Im not verified at greens yet but so far there chat support has been very human and not scripted like some of the poor ones.

    Bye for now and I hope this waffle is of some use or interest to someone lol
     
    2 people like this.
  2. Jun 9, 2015
  3. partyhummel

    partyhummel Senior Member mm1

    Occupation:
    ex broker
    Location:
    betty ford clinic
    hello

    my verification process at betat only lastet some minutes and they didnt want any extraordinary information...
     
  4. Jun 9, 2015
  5. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    I no longer play at BetAt.

    When I did as I recall, they requested front and back of card, front and back of drivers licence and utility bill (no older than 3 months)

    All doc's had to have all 4 corners showing in pic but I didn't have to be in picture (thankfully!)

    I've heard of a few casinos requesting the member to be in pic with Id so its not the first and I think more and more casinos will begin doing this.

    I'm just dreading all the profile hits I get from their female staff once I send in my photo :p

    Pretty soon when new laws come into play, all new casinos will require and hold DNA samples of players along with urine samples and hair follicles.

    No more registering our grand parents who passed away in 1985 just to get an extra 10FS on Starburst!
     
    2 people like this.
  6. Jun 9, 2015
  7. babyjoker

    babyjoker Senior Member mm3

    Occupation:
    IT
    Location:
    UK

    Someone somewhere has done that you think! :lolup: made me laugh thinking about it
     
    1 person likes this.
  8. Jun 9, 2015
  9. keiller

    keiller Quit the forum

    Occupation:
    dog walker
    Location:
    london
    Honestly had no problem with Betat and verification. But Energy Casino see another thread wouldnt verify me with same documents!
     
  10. Jun 9, 2015
  11. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I do not play bet at either, The have alot of issues with I'D's If you look back at some of the threads you will see that people have had to send the same stuff a few times, Abit overboard if you ask me as all other places accept it without problem, Albeit a newer or old version of a statement,

    I have not been asks anywhere to hold I.D with a photo but have seen on here it does happen, Normally from casinos that slow pay and not all that good, And yes leovegas is good along with mrgreen, Before they was even heard of I signed up and was stuck with no I.D a good few years now, I got it sorted by my parents I.D & them signing a form and just scanned and emailed them back, Cash was in my bank in quick time, The guy rang me up a few times and couldn't of been any nicer,
     
    2 people like this.
  12. Jun 9, 2015
  13. sigothx1

    sigothx1 Dormant account

    Occupation:
    Civil servant
    Location:
    England
    have to chime in here.

    I won on the first deposit at betat, was asked to verify my id, as the chat rep told me that i asked him to "hold on a sec" went downstairs to my scanner, put my passport, card, and address id to scan, sent them to betat, came back upstairs and told the rep id sent my id, he confirmed on that same chat he received it, 2 hours later had an email telling me im verified and enjoy my w/d. 2 days later i went to my bank and withdrew £2000 of my winnings.

    i then had a new card sent to me as my old one expired, played at betat, withdrew, was asked to send my new card info, did so, 2 hours later had an email telling me i was once again verified and enjoy my w/d, 2 days after that i received my w/d which was nearly £5000.

    I was never asked to send a photo holding my id, i wouldn't have minded to do that if i was asked, but im here to stress, a casino asks for id for its protection, betat are an industry leader and all-tho it can be a pain to send id, ill never have a problem doing it, as my withdrawals are paid.
     
    2 people like this.

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