My chat with 32Red

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
I just popped into live chat to ask about the max bet thing, just confirming that Nate (as always) was correct. Live chat was very busy, but after I'd gotten my answer, Ash asked for my account number and I said something about how I wasn't playing today because I'd played and lost yesterday - then this part was cute.

Ash: Bare with me Cindy
Me: hahahaha....sounds dirty when you say BARE with me
Me: are you coming on to me Ash?
Ash: haha
Me: hee hee
Ash: Im sorry
Me: oh don't be, I needed a laugh
Me: =)
Ash: Ok thats cool
Ash: lol
Ash: Let me take a look at your account to see if i can add anything for you ;)
Me: ooo that would be nice!
Me: There's a comeon line that will actually work!
Me: lol
Ash: Just BEAR with me, haha

See Sara, you're not the only one! ;)
 
I'm so very greatful not being the only one.
When I said it the shame were really painful:oops:

...so did you get anything?:p
 
32 Red sounds like a splendid casino :thumbsup:

They really are, even when they're crazy busy and having a bad day, they still take the time to talk to you like you're a real person. Professional but still friendly and open to a little joke here and there - and not creepy friendly like that one casino where they call me 'hunny' or 'dear'. :eek2:

Only one other MG casino group IMO is close to their league in chat support and that's (believe it or not) River Belle and their group. In my experience anyhow.
 
Most of the casinos I've played at will give a little cash back on my deposits or comp me if my game play is bad enough.

I'll just play at one of them.
 
My last deposit had a 66% RTP.

I don't qualify for bonuses.

I have had deposits with 20% rtp and currentl my rtp stands at less than 40% at omni over almost 3 years n 300 deposits and not withdrawal for a year n a half

Thats y its called gambling, u cant expect a free chip after every deposit

I have only had 1 birthday chip at 32red for a tenner but they do offer great deposit bonuses everyday so its win win really
 
I have had deposits with 20% rtp and currentl my rtp stands at less than 40% at omni over almost 3 years n 300 deposits and not withdrawal for a year n a half

Thats y its called gambling, u cant expect a free chip after every deposit

I have only had 1 birthday chip at 32red for a tenner but they do offer great deposit bonuses everyday so its win win really

Scroll back up the thread and find where I said I wanted a free chip after every deposit.

I'll wait here.
 
My last deposit had a 66% RTP.

I don't qualify for bonuses.

I completely understand. Here are my stats on some of the games:

Magic Boxes - 68%
Georgie Porgie - 63%
Tiger Moon - 59%
Dolphin Quest - 33%
Old King Cole - 46.4%

How come you don't qualify for comps/cash-back? I mean given your lousy RTP.

They really do have some of the best CS. But with such bad returns seems best to vote with your wallet :)
 
How come you don't qualify for comps/cash-back? I mean given your lousy RTP.

They really do have some of the best CS. But with such bad returns seems best to vote with your wallet :)

For the simple reason that they are looking at the bigger picture.
How many deposits, bonuses taken, earlier comps and things we do not know.

My RTP yesterday were probably 25%. So what?
I was just stubborn with a game that didn't pay. Does the casino have to pay for that?

RTP for a few games doesn't matter either since other games maybe paid 150%.
Think Mark, think :p
 
For the simple reason that they are looking at the bigger picture.
How many deposits, bonuses taken, earlier comps and things we do not know.

My RTP yesterday were probably 25%. So what?
I was just stubborn with a game that didn't pay. Does the casino have to pay for that?

RTP for a few games doesn't matter either since other games maybe paid 150%.
Think Mark, think :p

Obviously I'm not basing my game play on one session. I don't even remember the last time I had a decent one.

I haven't had a bonus balance in my account of any kind in 4 or 5 months.

Casinos don't have to comp you if you have a bad session. They don't even have to comp you if you have 20 bad sessions or even a hundred. But with over 400 Microgaming casinos available, playing at one that continually pisses me off is just silly. I'll just have to find one that's friendlier when my deposits disappear in a matter of minutes for 6 months in a row.

Lots of casinos pay out just as fast. Especially if you make your withdrawal on the weekend. I can't think of a single reason to keep playing there. I have other software installed that gives me more than enough play time for my money. I'll just play elsewhere.
 
For the simple reason that they are looking at the bigger picture.
How many deposits, bonuses taken, earlier comps and things we do not know.

My RTP yesterday were probably 25%. So what?
I was just stubborn with a game that didn't pay. Does the casino have to pay for that?

RTP for a few games doesn't matter either since other games maybe paid 150%.
Think Mark, think :p

That's true. I didnt take that into account with my previous post. I guess only Skiny knows the answer to that question.

But based on my own play I can assure you I do think and I have decided the returns are really poor based on the number of deposits.
 
That's true. I didnt take that into account with my previous post. I guess only Skiny knows the answer to that question.

But based on my own play I can assure you I do think and I have decided the returns are really poor based on the number of deposits.

I have done the same thing I haven't had any real good luck at 32red with my first three deposits. I am in the boat of lots of spins before hitting a bonus on average and just playing and seeing my deposit just dwindle down.
 
I have done the same thing I haven't had any real good luck at 32red with my first three deposits. I am in the boat of lots of spins before hitting a bonus on average and just playing and seeing my deposit just dwindle down.

Yeah I'm not going to continue feeding the slots deposit after deposit with consistantly poor returns. Dont get me wrong I've hit a couple of nice ones. But speaking in terms of the amount/number of deposits vs withdrawals the slots have been very hungry. I've gone as many as thirty to forty deposits before finally being able to cash-out. At B&Ms I'd say I cash-out once every ten visits...

What games do you play? Try out some of the lower variance games. Maybe you will get some longer sessions with more frequent bonus rounds. I like Munchkins, Ho Ho Ho, Halloweenies, Gift Rap, and Dino-mite.

I'm also going to mention considering some of my posts seem to be bashing them. That 32 Red in my opinion is the best pure MG casino. Easily. They have awesome customer service, fantastic Reps, and hassle free cash-outs. I've also never (and I mean never) received any 32 Red spam. When I do receive an email from them it's only about once a month. Nice clean straight forward just advising me of a new game or maybe a new promotion. They look after their customers. There are also no complaints on this forum that have gone unanswered. The Reps here are always lightening fast to resolve any issues. I wouldnt play MG anywhere else other than 32 Red. They are the only MG account I still actually have :)
 
Yeah I'm not going to continue feeding the slots deposit after deposit with consistantly poor returns. Dont get me wrong I've hit a couple of nice ones. But speaking in terms of the amount/number of deposits vs withdrawals the slots have been very hungry. I've gone as many as thirty to forty deposits before finally being able to cash-out. At B&Ms I'd say I cash-out once every ten visits...

What games do you play? Try out some of the lower variance games. Maybe you will get some longer sessions with more frequent bonus rounds. I like Munchkins, Ho Ho Ho, Halloweenies, Gift Rap, and Dino-mite.

I'm also going to mention considering some of my posts seem to be bashing them. That 32 Red in my opinion is the best pure MG casino. Easily. They have awesome customer service, fantastic Reps, and hassle free cash-outs. I've also never (and I mean never) received any 32 Red spam. When I do receive an email from them it's only about once a month. Nice clean straight forward just advising me of a new game or maybe a new promotion. They look after their customers. There are also no complaints on this forum that have gone unanswered. The Reps here are always lightening fast to resolve any issues. I wouldnt play MG anywhere else other than 32 Red. They are the only MG account I still actually have :)

Consistenly I go with the 243 line ones at 30 cent bets. Had tried some of the 9 line ones as well but in most cases if I do not hit a good bonus or payout in 50 spins I move to the next one which could be another reason for my balance going so fast
 
Yeah I'm not going to continue feeding the slots deposit after deposit with consistantly poor returns. Dont get me wrong I've hit a couple of nice ones. But speaking in terms of the amount/number of deposits vs withdrawals the slots have been very hungry. I've gone as many as thirty to forty deposits before finally being able to cash-out. At B&Ms I'd say I cash-out once every ten visits...

What games do you play? Try out some of the lower variance games. Maybe you will get some longer sessions with more frequent bonus rounds. I like Munchkins, Ho Ho Ho, Halloweenies, Gift Rap, and Dino-mite.

I'm also going to mention considering some of my posts seem to be bashing them. That 32 Red in my opinion is the best pure MG casino. Easily. They have awesome customer service, fantastic Reps, and hassle free cash-outs. I've also never (and I mean never) received any 32 Red spam. When I do receive an email from them it's only about once a month. Nice clean straight forward just advising me of a new game or maybe a new promotion. They look after their customers. There are also no complaints on this forum that have gone unanswered. The Reps here are always lightening fast to resolve any issues. I wouldnt play MG anywhere else other than 32 Red. They are the only MG account I still actually have :)

Mine got answered with "You don't qualify for a bonus."

Fast payouts don't impress me. Most reputable casinos pay out fast enough. I haven't had a hassle cashing out anywhere in years.

Lots of casinos have told me I don't qualify for a bonus but usually after a few months I qualify for something.

I just played the 15 dollars I earned in comp points in the last two weeks at Bodog. I haven't earned 15 dollars worth of comps at 32Red in the last 2 years.

If I want to play MG I'll play elsewhere.
 
if I do not hit a good bonus or payout in 50 spins I move to the next one

Try jacking up your max spins per slot to 200 or 250. Banking on getting spins within 50, although not impossible, I believe the expected average sits around 200 or so spins. Though even if you do get the free spins, that's no guarantee you'll bag a good win.
 
I just popped into live chat to ask about the max bet thing, just confirming that Nate (as always) was correct. Live chat was very busy, but after I'd gotten my answer, Ash asked for my account number and I said something about how I wasn't playing today because I'd played and lost yesterday - then this part was cute.

Ash: Bare with me Cindy
Me: hahahaha....sounds dirty when you say BARE with me
Me: are you coming on to me Ash?
Ash: haha
Me: hee hee
Ash: Im sorry
Me: oh don't be, I needed a laugh
Me: =)
Ash: Ok thats cool
Ash: lol
Ash: Let me take a look at your account to see if i can add anything for you ;)
Me: ooo that would be nice!
Me: There's a comeon line that will actually work!
Me: lol
Ash: Just BEAR with me, haha

See Sara, you're not the only one! ;)

Oh you have to love classic extracts from "Mills & Boon" novels, a warm mug of milk, scented candles, soft warm lighting and a desire to exchange the finer things in life such as parting with money with ease and with a smile that denotes happiness.

I'm up for that, it does make the transition less painful :)
 
Consistenly I go with the 243 line ones at 30 cent bets. Had tried some of the 9 line ones as well but in most cases if I do not hit a good bonus or payout in 50 spins I move to the next one which could be another reason for my balance going so fast

Yeah I wont go near those 243 ways to lose slots anymore they are money vapourizes. I think you should stick with the lower variance games you will get more features 50 spins until a feature isnt unheard of on low/med variance MG slots either.

Goodluck :)
 

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