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My chat with 32Red

Discussion in 'Online Casinos' started by chayton, Nov 6, 2013.

    Nov 6, 2013
  1. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I just popped into live chat to ask about the max bet thing, just confirming that Nate (as always) was correct. Live chat was very busy, but after I'd gotten my answer, Ash asked for my account number and I said something about how I wasn't playing today because I'd played and lost yesterday - then this part was cute.

    Ash: Bare with me Cindy
    Me: hahahaha....sounds dirty when you say BARE with me
    Me: are you coming on to me Ash?
    Ash: haha
    Me: hee hee
    Ash: Im sorry
    Me: oh don't be, I needed a laugh
    Me: =)
    Ash: Ok thats cool
    Ash: lol
    Ash: Let me take a look at your account to see if i can add anything for you ;)
    Me: ooo that would be nice!
    Me: There's a comeon line that will actually work!
    Me: lol
    Ash: Just BEAR with me, haha

    See Sara, you're not the only one! ;)
     
    6 people like this.
  2. Nov 6, 2013
  3. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    I'm so very greatful not being the only one.
    When I said it the shame were really painful:oops:

    ...so did you get anything?:p
     
    2 people like this.
  4. Nov 6, 2013
  5. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    got it and lost it! :p
     
    2 people like this.
  6. Nov 7, 2013
  7. rena35

    rena35 Senior Member

    Occupation:
    writing/poetry
    Location:
    cyber space
    32 Red sounds like a splendid casino :thumbsup:
     
    1 person likes this.
  8. Nov 7, 2013
  9. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    They really are, even when they're crazy busy and having a bad day, they still take the time to talk to you like you're a real person. Professional but still friendly and open to a little joke here and there - and not creepy friendly like that one casino where they call me 'hunny' or 'dear'. :eek2:

    Only one other MG casino group IMO is close to their league in chat support and that's (believe it or not) River Belle and their group. In my experience anyhow.
     
  10. Nov 7, 2013
  11. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Occupation:
    Doing everyone else's job.
    Location:
    Canada
    My last deposit had a 66% RTP.

    I don't qualify for bonuses.
     
  12. Nov 7, 2013
  13. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    The are the best

    Betsafe just loses out on Support team even though there's is really good aswell but 32 red is the best out there
     
  14. Nov 7, 2013
  15. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Occupation:
    Doing everyone else's job.
    Location:
    Canada
    Most of the casinos I've played at will give a little cash back on my deposits or comp me if my game play is bad enough.

    I'll just play at one of them.
     
  16. Nov 7, 2013
  17. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    I have had deposits with 20% rtp and currentl my rtp stands at less than 40% at omni over almost 3 years n 300 deposits and not withdrawal for a year n a half

    Thats y its called gambling, u cant expect a free chip after every deposit

    I have only had 1 birthday chip at 32red for a tenner but they do offer great deposit bonuses everyday so its win win really
     
  18. Nov 7, 2013
  19. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Occupation:
    Doing everyone else's job.
    Location:
    Canada
    Scroll back up the thread and find where I said I wanted a free chip after every deposit.

    I'll wait here.
     
  20. Nov 7, 2013
  21. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    I completely understand. Here are my stats on some of the games:

    Magic Boxes - 68%
    Georgie Porgie - 63%
    Tiger Moon - 59%
    Dolphin Quest - 33%
    Old King Cole - 46.4%

    How come you don't qualify for comps/cash-back? I mean given your lousy RTP.

    They really do have some of the best CS. But with such bad returns seems best to vote with your wallet :)
     
  22. Nov 7, 2013
  23. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    For the simple reason that they are looking at the bigger picture.
    How many deposits, bonuses taken, earlier comps and things we do not know.

    My RTP yesterday were probably 25%. So what?
    I was just stubborn with a game that didn't pay. Does the casino have to pay for that?

    RTP for a few games doesn't matter either since other games maybe paid 150%.
    Think Mark, think :p
     
    2 people like this.
  24. Nov 7, 2013
  25. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Occupation:
    Doing everyone else's job.
    Location:
    Canada
    Obviously I'm not basing my game play on one session. I don't even remember the last time I had a decent one.

    I haven't had a bonus balance in my account of any kind in 4 or 5 months.

    Casinos don't have to comp you if you have a bad session. They don't even have to comp you if you have 20 bad sessions or even a hundred. But with over 400 Microgaming casinos available, playing at one that continually pisses me off is just silly. I'll just have to find one that's friendlier when my deposits disappear in a matter of minutes for 6 months in a row.

    Lots of casinos pay out just as fast. Especially if you make your withdrawal on the weekend. I can't think of a single reason to keep playing there. I have other software installed that gives me more than enough play time for my money. I'll just play elsewhere.
     
  26. Nov 7, 2013
  27. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    That's true. I didnt take that into account with my previous post. I guess only Skiny knows the answer to that question.

    But based on my own play I can assure you I do think and I have decided the returns are really poor based on the number of deposits.
     
  28. Nov 7, 2013
  29. Rugger00

    Rugger00 Experienced Member

    Occupation:
    Student
    Location:
    Canada
    I have done the same thing I haven't had any real good luck at 32red with my first three deposits. I am in the boat of lots of spins before hitting a bonus on average and just playing and seeing my deposit just dwindle down.
     
    1 person likes this.
  30. Nov 8, 2013
  31. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Yeah I'm not going to continue feeding the slots deposit after deposit with consistantly poor returns. Dont get me wrong I've hit a couple of nice ones. But speaking in terms of the amount/number of deposits vs withdrawals the slots have been very hungry. I've gone as many as thirty to forty deposits before finally being able to cash-out. At B&Ms I'd say I cash-out once every ten visits...

    What games do you play? Try out some of the lower variance games. Maybe you will get some longer sessions with more frequent bonus rounds. I like Munchkins, Ho Ho Ho, Halloweenies, Gift Rap, and Dino-mite.

    I'm also going to mention considering some of my posts seem to be bashing them. That 32 Red in my opinion is the best pure MG casino. Easily. They have awesome customer service, fantastic Reps, and hassle free cash-outs. I've also never (and I mean never) received any 32 Red spam. When I do receive an email from them it's only about once a month. Nice clean straight forward just advising me of a new game or maybe a new promotion. They look after their customers. There are also no complaints on this forum that have gone unanswered. The Reps here are always lightening fast to resolve any issues. I wouldnt play MG anywhere else other than 32 Red. They are the only MG account I still actually have :)
     
    1 person likes this.
  32. Nov 8, 2013
  33. Rugger00

    Rugger00 Experienced Member

    Occupation:
    Student
    Location:
    Canada
    Consistenly I go with the 243 line ones at 30 cent bets. Had tried some of the 9 line ones as well but in most cases if I do not hit a good bonus or payout in 50 spins I move to the next one which could be another reason for my balance going so fast
     
  34. Nov 8, 2013
  35. ChillBill

    ChillBill Banned User - Aussiedave in disguise

    Occupation:
    semi retired
    Location:
    Australia
    How is deposit $200 and get $50 or worse $20 a "great" bonus :rolleyes:

    Though I do agree they are the best MSG out there with friendly CS etc. etc.
     
  36. Nov 8, 2013
  37. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Occupation:
    Doing everyone else's job.
    Location:
    Canada
    Mine got answered with "You don't qualify for a bonus."

    Fast payouts don't impress me. Most reputable casinos pay out fast enough. I haven't had a hassle cashing out anywhere in years.

    Lots of casinos have told me I don't qualify for a bonus but usually after a few months I qualify for something.

    I just played the 15 dollars I earned in comp points in the last two weeks at Bodog. I haven't earned 15 dollars worth of comps at 32Red in the last 2 years.

    If I want to play MG I'll play elsewhere.
     
  38. Nov 8, 2013
  39. ChillBill

    ChillBill Banned User - Aussiedave in disguise

    Occupation:
    semi retired
    Location:
    Australia
    Try jacking up your max spins per slot to 200 or 250. Banking on getting spins within 50, although not impossible, I believe the expected average sits around 200 or so spins. Though even if you do get the free spins, that's no guarantee you'll bag a good win.
     
    1 person likes this.

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