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mShanka (complaint about Ruby Slots)

Discussion in 'Introduce yourself! (New Members)' started by mShanka, May 9, 2017.

    May 9, 2017
  1. mShanka

    mShanka New Member

    Occupation:
    Retired
    Location:
    Bristol, TN
    Hi everyone. Have been playing on line casinos for about five years off and on and am interested in learning which casinos have the best reputation. I get many offers from so many casinos and would like to be selective on which one I play. Played Ruby Slots a couple weeks ago , tried to withdraw $300.00, transaction went through without any problems, got an e-mail next day saying my withdrawal was denied with no explanation. Wrote back and asked for a reason, it was not a match bonus or a tournament , it was my m money without any restrictions. They have not e-mailed me back, it has been about two weeks now. Should I pursue this or let it go and just write them off as a rouge casino
     
  2. May 9, 2017
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    First contact the rep - if no joy I suggest using Casinomeister's free PAB system (Click on "Casino Complaints" right at the very top of the forum).

    Quoting myself from another thread complaining about Ruby Slots last month...

    Welcome to the forum! :thumbsup:
    KK
     

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