Mr Q dodgy shenanigans! Refused withdrawal and retained £1200

[judgenico]

i have a friend trying to get £6500 out of nyspins they have asked for a ridiculous amount of differant information, its got to the point he generally is unable to provide some of the said info now their refusing to even communicate,he is now genuinely so stressed with the situation its made him actually ill,i am disgusted with this stalling tactic you cant tell me its anything else just looking for a way not to pay up like chegzeye just said hes not a criminal but is being made to think so

 

[Stranger111]

Just saying "it's in the terms so bad luck" isn't very fair. There are laws against unfair contracts and I would hope there are also laws against unfair terms?

 

[mulven]

i have a friend trying to get £6500 out of nyspins they have asked for a ridiculous amount of differant information, its got to the point he generally is unable to provide some of the said info now their refusing to even communicate,he is now genuinely so stressed with the situation its made him actually ill,i am disgusted with this stalling tactic you cant tell me its anything else just looking for a way not to pay up like chegzeye just said hes not a criminal but is being made to think so

In chegzeyes case it looks like they had suspicions that his account may be being controlled by someone else. It was common practice by people who were gnoming to be the ones in control of the sims, I won't get into the specifics.

If the phone number is in his name then it reduces the likelihood of fraud taking place.

With regards to your case, what are they asking for specifically? My experience with suprplay verification was mostly through hooyu or a similar kyc service, I can't remember. Selfie, id, poa, source of wealth questionnaire.

Hopefully this gets moved to its own thread as it's got nothing to do with MrQ

 

[chegzeye]

In chegzeyes case it looks like they had suspicions that his account may be being controlled by someone else. It was common practice by people who were gnoming to be the ones in control of the sims, I won't get into the specifics.

If the phone number is in his name then it reduces the likelihood of fraud taking place.

With regards to your case, what are they asking for specifically? My experience with suprplay verification was mostly through hooyu or a similar kyc service, I can't remember. Selfie, id, poa, source of wealth questionnaire.

Hopefully this gets moved to its own thread as it's got nothing to do with MrQ

Hey. They first wanted access to my bank account, a picture of my bank card front and back, three months payslips, proof of my address in two forms.

They had all that without hesitation. I have nothing to hide.

After they looked through my bank account I had to answer questions about who I was transferring and receiving money from. Which I answered no problem. They then wanted to look through my savings account.

It’s so incredibly intrusive but again I have nothing to hide.

Next they wanted proof that my mobile number belonged to me. I have sent them screenshots of my o2. I went in to the o2 store and took a picture of the reps laptop screen. Because I’m payg o2 don’t have my address on file. I top up 15 quid a month n it just rolls on.

MrQ are now saying I need a paper copy from o2 with my address on to prove it’s my phone number.

I must add that they verified my phone number in feb 23. Next to my number on my profile page on the site it even say’s verified It’s the same number as then. It hasn’t changed so why do we need to go through this process again?

It all just points to they don’t want to pay. I’ve wagered over 20k since I joined years ago. I’ve never had an issue before I loved to play there.

It’s so frustrating

 

[YouTubeSlots]

I am having issues withdrawing with them also. Its been a week and they still want conformation that i no longer have access to my PayPal account. Which I cant provide because I cant log in or speak to pay pal as there contact numbers are not working.

 

[paul7388]

Hey. They first wanted access to my bank account, a picture of my bank card front and back, three months payslips, proof of my address in two forms.

They had all that without hesitation. I have nothing to hide.

After they looked through my bank account I had to answer questions about who I was transferring and receiving money from. Which I answered no problem. They then wanted to look through my savings account.

It’s so incredibly intrusive but again I have nothing to hide.

Next they wanted proof that my mobile number belonged to me. I have sent them screenshots of my o2. I went in to the o2 store and took a picture of the reps laptop screen. Because I’m payg o2 don’t have my address on file. I top up 15 quid a month n it just rolls on.

MrQ are now saying I need a paper copy from o2 with my address on to prove it’s my phone number.

I must add that they verified my phone number in feb 23. Next to my number on my profile page on the site it even say’s verified It’s the same number as then. It hasn’t changed so why do we need to go through this process again?

It all just points to they don’t want to pay. I’ve wagered over 20k since I joined years ago. I’ve never had an issue before I loved to play there.

It’s so frustrating

Don't understand why they need you to verify the mobiles in your name especially since it's PAYG so no way to possibly verify it.

Lol any casino asks me to verify my mobiles in my name and I am screwed lol as it isn't. My mobile number and contracts in my partners name. Same mobile number I've used for many a year from 02 but it's always been in her name as she originally took the contract years ago and since then upgraded several times. Just always kept same contracts even tho it's in her name. The contract I have with 02 in my name is for the phone my boy uses. Took it out when he was 14 and he's now 22 I just renew it for him and he pays the bills.

 

[judgenico]

In chegzeyes case it looks like they had suspicions that his account may be being controlled by someone else. It was common practice by people who were gnoming to be the ones in control of the sims, I won't get into the specifics.

If the phone number is in his name then it reduces the likelihood of fraud taking place.

With regards to your case, what are they asking for specifically? My experience with suprplay verification was mostly through hooyu or a similar kyc service, I can't remember. Selfie, id, poa, source of wealth questionnaire.

Hopefully this gets moved to its own thread as it's got nothing to do with MrQ

its gone way past basic verification,he basicly owns his own buisness so various requests to do with the buisness,he also had a recent house sale their asking for proof of house sale who he sold the house too as i think when they asked where funds came from to play he mentioned house sale,honestly ive been privy to the emails going back and forth and its vast

 

[mulven]

its gone way past basic verification,he basicly owns his own buisness so various requests to do with the buisness,he also had a recent house sale their asking for proof of house sale who he sold the house too as i think when they asked where funds came from to play he mentioned house sale,honestly ive been privy to the emails going back and forth and its vast

Wow was that all in the thread, I'd only seen the bottom few posts in the first page of the thread.

Definitely a bit of a pisstake