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Casino Complaint Mr green

Discussion in 'Casino Complaints - Non-Bonus Issues' started by bdbro, Mar 27, 2018.

    Apr 13, 2018
  1. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Well it was most likely responsible gaming then (although doesn't explain why they wouldn't tell you at first), hope they do the same to me as my losses there are higher than yours, did they ever confirm why they they asked for the SOW?
     
  2. Apr 13, 2018
  3. bdbro

    bdbro Experienced Member

    Occupation:
    Business
    Location:
    Bangladesh
    i may have been for a day by pressing the button by mistake but never by intention. Actually this has me taken aback. it could be as you said as i do have a spotless record with every casino I played in since I started online and I have been at casinomeisters since 2000 but lost access to that accounts email. Threat I doubt, maybe a pain in the ass is more like it.
    I personally feel they have made mistakes and they start with not asking for documents when I deposited rather than when I won.
    I think time will tell.
    Regarding such requests, if a favourite casino of mine write to me and inform me of these requirements when I deposit and also allow me the option of having my deposit refunded if i would rather not provide these documents, I will probably be inclined to provide all the information they want as this would be the proper, professional and polite way to do such things.


    may have been
     
    GC_Konstantin likes this.
  4. Apr 13, 2018
  5. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Well if you were then you have been treated pretty well, neutralized the account to zero and refunded you. With your location and possible RG concerns and the issues SOW may pose there, they've simply removed any risk and washed their hands of it. Don't forget it is usual at most casinos for these issues NOT to become apparent or be picked up until a withdrawal is initiated and thus checks. This seems to be what happened, at least you've come out quits overall and had some free play time, lucky it wasn't an AffPower site or some other craphole. :thumbsup:
     
    Mouche12 likes this.
  6. Apr 13, 2018
  7. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Totally agree with this, I was surprised the deposits were returned which suggests it was done under RG. What is concerning is that they shouldn't have had a problem telling him it was RG, which then suggests the documents were requested were requested under AML's.

    Fair play to MrGreen though for refunding everything and processing the withdrawal. Seems a very strange situation though.
     
    dunover likes this.
  8. Apr 13, 2018
  9. bdbro

    bdbro Experienced Member

    Occupation:
    Business
    Location:
    Bangladesh
    I'm getting scared now, they paid me in a most vindictive manner, as now neteller are asking me for the same documents immediately after recieving the money from Mr Green. They have also frozen functionality of my account so the money is just a number.
    I think I'll have to find other pastimes as I'm fed up as i just went through a long verification process with neteller even though I'm one of their first clients since they started. I'm sick and have a mobility problem which restricts my options or I would have found new activities ages ago.
    I have about twenty thousand between my neteller and skrill and am ready to just give up and forget this whole torturous affair

    Br






     

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