I've never played at English Harbour and I haven't researched it here, (yes I would have if I were going to deposit). I get a email, thinking (what the hell).....The Reel Deal.......click here to win $5.00, so I do it. Guess what.......I win. So I click on the link, takes me to a page, no other info about the $5.00 other than download here and register a real account, so I'm thinking what the hell. I do. Then no $5.00, after installation. (I know.... it would probably last about 5 minutes if I'm really lucky lowrolling of course.) So I click on chat, usually I'd just say the hell with it and uninstall but I'm in not so great of a mood, maybe even a little bitchy tonight
. I ask about it.....see below. It really did piss me off! It' s on the website Luigi says.....well I looked, I didn't see it. Maybe it's buried, maybe it not there at all. Hell........why not just make it clear for all to see. Why not just send it in the email to start with, it's just 5 friggin dollars.
Geez.....I hate crap like that, last time I'll ever click on a damn link in a email I didn't ask for! To add insult to injury Luigi shuts me down before I'm even done bitching about it. No......I'm not usually like that, it just got me this time!
Ok.......I'm done with my bitch session.
Please wait for a site operator to respond.
You are now chatting with 'Luigi'
Luigi: Welcome to Casino Support.
Luigi: How can I assist you today?
you: Hi
Luigi: Hi.
you: I just created a real account because I received an email offering me 5.00 free, but I don't see the $
Luigi: Thank you for choosing our casino;
Luigi: Please note that all qualifying accounts will be credited within 24 BUSINESS hours from the account creation date.
Luigi: Please note: Once a player has claimed the $5.00 free bonus at a casino property controlled by the English Harbour Group of Casinos, that player will not be eligible to receive the $5.00 free bonus a second time if they open an account at another property in the same group:
Luigi: Participating casinos are: English Harbour, SuperSlots, Caribbean Gold, Millionaire Casino, All Poker Casino and Silver Dollar Casino.
Luigi: Maximum withdrawal allowed on winnings on the $5.00 free bonus is $50.
Luigi: Is there anything else I can assist you with today ?
you: Guess not
you: more details in your email would have been good
you: That way I would have known if I was eligible or not
you: I don't think I am because I think I've installed one or more of the other casino's
you: I feel like I've been deceived in a way......and yes I do spend quite a few $ a month at different casino's
you: it's just $5.00.....either make it clear what your offer is....or don't offer it.......pass that on to mangement please
Luigi: I am informing you what has to be done to comply with the terms in order for you to receive it.
Luigi: And it's also stated on our website. All of the casino websites.
Luigi: Thanks for chatting. If you have any questions or comments, feel free to contact us at anytime.
Chat session has been terminated by the site operat

Geez.....I hate crap like that, last time I'll ever click on a damn link in a email I didn't ask for! To add insult to injury Luigi shuts me down before I'm even done bitching about it. No......I'm not usually like that, it just got me this time!
Ok.......I'm done with my bitch session.
Please wait for a site operator to respond.
You are now chatting with 'Luigi'
Luigi: Welcome to Casino Support.
Luigi: How can I assist you today?
you: Hi
Luigi: Hi.
you: I just created a real account because I received an email offering me 5.00 free, but I don't see the $
Luigi: Thank you for choosing our casino;
Luigi: Please note that all qualifying accounts will be credited within 24 BUSINESS hours from the account creation date.
Luigi: Please note: Once a player has claimed the $5.00 free bonus at a casino property controlled by the English Harbour Group of Casinos, that player will not be eligible to receive the $5.00 free bonus a second time if they open an account at another property in the same group:
Luigi: Participating casinos are: English Harbour, SuperSlots, Caribbean Gold, Millionaire Casino, All Poker Casino and Silver Dollar Casino.
Luigi: Maximum withdrawal allowed on winnings on the $5.00 free bonus is $50.
Luigi: Is there anything else I can assist you with today ?
you: Guess not
you: more details in your email would have been good
you: That way I would have known if I was eligible or not
you: I don't think I am because I think I've installed one or more of the other casino's
you: I feel like I've been deceived in a way......and yes I do spend quite a few $ a month at different casino's
you: it's just $5.00.....either make it clear what your offer is....or don't offer it.......pass that on to mangement please
Luigi: I am informing you what has to be done to comply with the terms in order for you to receive it.
Luigi: And it's also stated on our website. All of the casino websites.
Luigi: Thanks for chatting. If you have any questions or comments, feel free to contact us at anytime.
Chat session has been terminated by the site operat