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More Cirrus Nightmare

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Garage3, Jun 18, 2006.

    Jun 18, 2006
  1. Garage3

    Garage3 Dormant account

    Occupation:
    consultant
    Location:
    east coast
    When we last left our hero, (that's me), he had won $55,000 at Cirrus Casino on April 16th, 2005 and was having trouble getting his money.

    Here's an update:

    I have been able to collect, in OVER ONE CALENDAR YEAR all but $25,000 of my money.

    They recently took that $25,000 out of my account - in other words, when I log on to my account, the balance is ZERO, and there are no pending withdrawals.

    They have promised to send me $500 per week, but are not up to date with that promise.

    I'll keep you posted.

    ps - Casinomeister, is it true that these guys are NOT rogued? (I just read that in another post)
     
  2. Jun 18, 2006
  3. handkey

    handkey Dormant account webmeister

    Occupation:
    webmaster
    Location:
    NJ
    I'm not sure its' reputation but it's not listed in the Accredited Casinos of CM.


    Their action of dalay customers winning money shows that it's really a rogue.
     
  4. Jun 18, 2006
  5. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    All I can say,

    I have never played there..

    But from you experience... they blow...
     
  6. Jun 19, 2006
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  8. Jun 19, 2006
  9. lydia

    lydia Dormant account

    Occupation:
    Administrative
    Location:
    Europe
    Not on topic but...
    I like your NEW location, Meister! :thumbsup: :D :cheers:
     
  10. Jun 20, 2006
  11. ximo

    ximo Dormant account

    Location:
    spain
    They're placed in not recommended list. Not in rogued.
     
  12. Jun 22, 2006
  13. Garage3

    Garage3 Dormant account

    Occupation:
    consultant
    Location:
    east coast
    Casinomeister,

    Christine also has an email address, but she doesn't answer mine lately.

    I've tried with Montana Disputes before, got NOTHING.

    I PAB months ago, and actually, She did respond - that was helpful, thank you. Now I have no money in my account and no response to my emails (and they are not paying as promised, which isn't as much as what they promised before, which isn't, you get the idea.

    Should I Pitch a Bitch again?
     
  14. Jun 25, 2006
  15. carramrod

    carramrod Dormant account

    Occupation:
    student
    Location:
    West coast
    I also won quite a bit from Cirrus, but mine was more recently. :cool:

    Customer service has been cooperative with me, I don't foresee too much of a problem getting paid out. I plan to play with them more in the future. I guess that will depends how my cashout goes, though.

    Why are you having trouble with them, Garage? Aren't they sticking to their $2000 per week payout schedule?
     
  16. Jun 28, 2006
  17. Garage3

    Garage3 Dormant account

    Occupation:
    consultant
    Location:
    east coast
    Their latest broken promise to me was to pay me $500 per week.
    Even that's not happening.

    I've done Montana and gotten NOWHERE.

    The scary thing right now is that THEY HAVE TAKEN MY MONEY ($25,000) COMPLETELY OUT OF MY ACCOUNT.

    and

    They will not respond to me at all!
     
  18. Jun 28, 2006
  19. TheBloke

    TheBloke Dormant account

    Occupation:
    Database programmer
    Location:
    London
    Garage - have you checked your transaction history in the casino? Check it for the last couple of months

    You'll probably find that the missing money is all pending as a bank cheque withdrawal.

    They did this a few weeks ago, I think it's so that they can then proces small parts of the withdrawal as they see fit. Of course they don't do that very often.
     
  20. Jun 28, 2006
  21. suzecat

    suzecat Dormant account CAG MM webmeister

    Occupation:
    Retired
    Location:
    California
    Hi Garage3!!!

    TheBloke seems to be on a roll :D so I would follow his suggestions.

    Although your emails are being ignored :eek: I would continue with the squeaky wheel so they know:

    1. You are still around;
    2. You still expect to be paid; and
    3. They have a way to stop the contact (pay you!)

    As far as Montana getting involved, they might consider your request, contact Cirrus, which might make Cirrus believe they need to (stall you while they) "research" your complaint. Seems counterproductive IMHO.
     
  22. Jul 14, 2006
  23. freakin

    freakin Dormant account

    Occupation:
    NOC Technician
    Location:
    Seattle
    They've owed me over 7k for some time now. I got the same 500/week crap that you got, but it's been more like 500 a month. They've made 3 total payments in the 8-9 weeks since they told me it would only be 500/wk instead of 2000-3000 like they told me when I signed up and deposited (though that was only 2000-3000 a month at best).
     
  24. Jul 16, 2006
  25. halfday

    halfday Banned User - multiple forum accounts - violation

    Location:
    usa, pa
    They are becoming a complete joke. The word has got to be getting out about this silly place.

    They NEVER follow their own terms and conditions.

    It is maybe the worst place to put your money because they just dont pay what they are supposed to. It is ridiculous. On another forum I frequent 100% of all winners have delayed, stalled or NO payments from these rogues.

    $500 per week? That is unacceptable to start with, then they wait and only pay every 3-6 weeks. They should be arrested.

    One more note: From the other post about the Bank withdrawal scam that they have done, it is wrong on so many fronts.
    A) THEY are requesting the bank withdrawal for the total amount, not the player - they have no right to do that and it is ROGUE behavior.
    B) THEY then are just declining it after it is in pending status for a month. Yet ANOTHER DELAY, which is ROGUE behavior.

    I am amazed that RTG does not pull their license for all these crazy moves.
     
  26. Jul 17, 2006
  27. carramrod

    carramrod Dormant account

    Occupation:
    student
    Location:
    West coast
    Bryan mentioned the "slow payments" problem with RTGs in his weekly webcast. He listed a few RTG casinos that he's been getting complaints for, but (to my surprise) didn't mention Cirrus.

    Guess this isn't a problem unique to Cirrus alone, but many RTG's lately.
     
  28. Jul 18, 2006
  29. gmblpdam

    gmblpdam Dormant account

    Occupation:
    Webmaster
    Location:
    New York
    Yes I am also getting the $500 per month treatment from Virtual. fun
     
  30. Aug 5, 2006
  31. Garage3

    Garage3 Dormant account

    Occupation:
    consultant
    Location:
    east coast
    Good news - Cirrus just payed me $2,500!
    Only $22,500 to go, maybe they've cleaned up their act?
     

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