Moneybookers

[CasinoForumu]

Moneybookers is cheaper,safer and faster than Neteller, definetely.

 

[Mike031]

100% agree

 

[Dewberry]

I was finally able to use the $50 sitting in Moneybookers by emailing it to myself.

Now, back to my other question. Is there a cash advance fee every time I use a credit card to fund Moneybookers?

Thanks

 

[Mike031]

I never used there a credit card, so i can't help you with this question, but i have a complain to moneybookers' support!

I've send them 3 times a question, 2 weeks ago, but i had never got any answer from them!

I only wanted to aks them, why i can "deposit" some money on moneybookers, but can't use it, because i paid in some money and i can not use it now!

Normally you can use 16.000.- within 90 days, but i haven't know, that a bank transfer will also be added to this balance, because i thought, that the 16.000.- Euro will only be for sending money to another email addresses or anything else.

So i asked their, how can i change this, to use my money, which is now 2 weeks in my account, but i never got any answer and that's really too bad, so i'll never use it in the future, because on Neteller i have even a 24/7 support!

 

[happygobrokey]

so you have to get your money out of moneybookers in chunks, mike031, boohoo. you pulled in two 10k scores this week. so chill everyone wishes they were you right now. ask also if they would raise your limit, like a credit limit. if they know you want to move large sums around, they can probably arrange it, but just impose a limit by default in case anything fraudulent or scammish happens. hope you get some answers from them. don't go back to neteller, they pulled out of canada for no good reason! schmucks! i should go enter the cash draws with my netpoints and withdraw any balance if i have one, i don't know if i ever checked this. i think i deliberately calculated my final casino deposit from neteller to zero out my balance.

fwiw i recommend moneybookers highly; once you get some money in there it is smooth sailing and feels very secure when it reroutes the page for you to sign in and complete the casino deposits. and once you deposit to a casino using moneybookers, you can always fund the mb account using other forms of deposit at the casino and withdrawing it to mb. but make sure to gamble a bit or else it looks like you're straight washing the cash when really you just want a faster turnaround and less fees.

 

[Mike031]

so you have to get your money out of moneybookers in chunks, mike031, boohoo. you pulled in two 10k scores this week. so chill

Yes i know, but this have nothing to do with moneybookers, so if i can deposit money as i want, i want also use this for playing in another casinos, that's it

 

[happygobrokey]

sure enough that is a little dumb you put in money and it's useless, but why were you even depositing more? 20k's not enough to keep you playing without dipping into your own pockets? congrats on the wins though eh :notworthy i almost want to play slots sometimes now

 

[Mike031]

sure enough that is a little dumb you put in money and it's useless, but why were you even depositing more? 20k's not enough to keep you playing without dipping into your own pockets?

Sorry, but i didn't know, that i must end with playing, when i have won 20k Dollars

As i said, it's not important "why" i deposit on moneybooker,s because it's a principial thing and btw. this money was deposited, before i hit my 2nd jackpot, so it is on my moneybookers account now 10 days and i can't use it.

i prefered always moneybookers, because i can deposit there my money in real time about my internetbankingm and on neteller i can't deposit anything, because you need a credit card for this, or you must make a wire transfer, but this costs surely a minimum of 20-30.-, so it's not really an alternative

 

[gerilege]

I never used there a credit card, so i can't help you with this question, but i have a complain to moneybookers' support!

I've send them 3 times a question, 2 weeks ago, but i had never got any answer from them!

I only wanted to aks them, why i can "deposit" some money on moneybookers, but can't use it, because i paid in some money and i can not use it now!

Normally you can use 16.000.- within 90 days, but i haven't know, that a bank transfer will also be added to this balance, because i thought, that the 16.000.- Euro will only be for sending money to another email addresses or anything else.

So i asked their, how can i change this, to use my money, which is now 2 weeks in my account, but i never got any answer and that's really too bad, so i'll never use it in the future, because on Neteller i have even a 24/7 support!

Did you complete all verifications step? The address verification for instance? Just because my 90 days limit is somewhat higher than 16.000 EUR. I guess this limit includes all (in-out transactions). So your upload has "eaten up" your limit, and you can't send funds... Did you use the internal message system (Contact-> Messaging Centre)? Because they only answer those automated emails...

 

[Mike031]

Did you complete all verifications step? The address verification for instance? Just because my 90 days limit is somewhat higher than 16.000 EUR. I guess this limit includes all (in-out transactions). So your upload has "eaten up" your limit, and you can't send funds... Did you use the internal message system (Contact-> Messaging Centre)? Because they only answer those automated emails...

Yes i have done all correct, i set up my limit with registering my bank account and get also an code on my home address, so it's all ok.

I sent them a request 2 times about their homepage and there is extra an option for complains on their side, but i never got any response and i think that's not really a good service!

It's also a little misterious, that i can fil my moneybookers account with more money, but couldn't use it after that!

When the limit is reached, then it should be nothing available, but it can't be, that i can pay on my moneybookers account (as an example) thousand euros, but can't use 1 euro *lol*

 

[gerilege]

Yes i have done all correct, i set up my limit with registering my bank account and get also an code on my home address, so it's all ok.

I sent them a request 2 times about their homepage and there is extra an option for complains on their side, but i never got any response and i think that's not really a good service!

It's also a little misterious, that i can fil my moneybookers account with more money, but couldn't use it after that!

When the limit is reached, then it should be nothing available, but it can't be, that i can pay on my moneybookers account (as an example) thousand euros, but can't use 1 euro *lol*

I see. In my cases they reacted within 24 when I used the messaging centre. The 16.000 limit is definitely too low considering your transactions and balance, so I guess they would increase it if you request a review of your account, because you can't increase it on your own initiative. But I think they have a strange policy regarding the messaging centre, if you resend the same or a similar request before the original request is processed, then they will put your request to the end of the queue as a penalty. So probably you might want to wait a bit, and see what happens.

 

[Mike031]

but how long should i wait? the last message was sent last week, so should i wait 1-2 months, or maybe longer?

i also know, that i have contact them in the past with another problem and there i also got an answer within 1 day, but what now happens, is not okay for me!

i use them now some years and they earnd a lot of money from me (direct moneytransfer from my bank accoutn costs 0,9% extra fees!), so i think they can give me a little more respect, when i ask them a question!

 

[Nifty29]

I agree Mike.

One would think they would be falling over themselves trying to help you out, given that some of that $$$ might well flow through their system again and make them even more profits down the track!!

The other annoying thing is that the 'local bank transfers' take too long - it shouldnt take 5 days for a transfer of funds in one's own currency. I've had actual bank wires take half the time

Cant wait for the new Neteller card - it might be slightly more expensive, but at least I get it right away and it doesnt have to flow through my bank account.

 

[gerilege]

but how long should i wait? the last message was sent last week, so should i wait 1-2 months, or maybe longer?

i also know, that i have contact them in the past with another problem and there i also got an answer within 1 day, but what now happens, is not okay for me!

i use them now some years and they earnd a lot of money from me (direct moneytransfer from my bank accoutn costs 0,9% extra fees!), so i think they can give me a little more respect, when i ask them a question!

Ok, if it was sent last week, then it's a different story. Did you try to call them? Then you could ask whether you should wait, or what's going on...

 

[Mike031]

why should i pay extra for a call to england, only because they're incompetent to answer me?

 

[gerilege]

why should i pay extra for a call to england, only because they're incompetent to answer me?

Of course you're right, I understand that. But sometimes if you would like to resolve something quickly, you might have to do someone else's homework. You might use an internet-based IP phone provider, the most known one charges 0.017 EUR/minute from Austria to U.K.

 

[dancinggoon]

If you have done all verification steps on moneybookers, bank-, adress-,credicardverification, you can ask them for higher transfer limits.

I had the same problem for me, so they asked for a picture of my ID, after that i recived "pro-gambler" status with unlimited transfer limits.

 

[Mike031]

That's really very nice, but how can i do this, when they didn't answer me any requests?

 

[Mike031]

Ok, now i've called them with my inetphone and then i got an email with all needed documents and after that i sent them my passportscan and a screenshot from a moneybookers withdrawal to my bankaccount and now i have my limit up to € 41.000.-, so it's € 5.000.- higher, as on Neteller