Moneybookers transaction limit reached

[baabaa006]

Wondering if anybody in Casinomeister land has come across this and can help me.

I use moneybookers as my method for online casino's as it allows me to directly deposit funds back into my bank account (neteller will only issue a cheque and charge $10 for it).

After I withdraw from a Casino into moneybookers, I like to put a majority of the funds back into my bank account. Of course then later on I upload funds from the bank account back into moneybookers and start the cycle again.

This basically means I am doubling my withdrawals from moneybookers (once into the casino, then once back into my bank account).

I can no longer use moneybookers because it is saying I have used up my outgoing transaction limit. This sucks because my funds are now basically stuck in my moneybookers account for possibly 90 days.

I can't deposit into a casino and I can't withdraw back into my bank account.
I'm in Australia so I have to wait until tonight to call them and hopefully get this resolved.

Has this happened to anybody else and was it rectified.

I am not sure why moneybookers would place a limit on this because it is generating them fee's.

 

[Rusty]

It is probably to help prevent money laundering.
As far as I know it is a fixed limit and can not be increased.
Worth a try though.

Hopefully you are some way into your 90 Day period or they will increase it for you.

 

[sparkles]

You can

get a debit card from Neteller, and use in a money machine, not sure if that helps at all, but would save you being sent a cheque

 

[baabaa006]

Just spoke to them on the phone, and they have requested that I send in drivers license and they will increase it. Funny thought I had already done this.
But at least I'll be back in action again.

They also said if I use up all of the next limit, then they will make it unlimited.
So hopefully I'll be back on the slots again shortly.

 

[AussieDave]

neteller will only issue a cheque and charge $10 for it.

I'm in Australia and I've had neteller send me bank wires. Albeit it takes up to 10 days which is ridiculous, but they do offer bank wires.

I don't like Moneybookers for the exact reason your now faced with. Even though my outgoing limit is set at $36K. Where as at Neteller as a VIP I have no outgoing or incoming limits.

As another posted suggested get a Net+ card and you can yank up to $1K a day from the ATM. Of course if you have those funds in your Neteller account


Cheers
T

 

[hitobito2005]

You can apply to be a Moneybookers VIP (they call it a "professional gambler" account) and they will remove the outgoing transaction limit completely.

I think the only requirement is a certain sum of deposits. It will be on the site somewhere.

 

[vinylweatherman]

You can apply to be a Moneybookers VIP (they call it a "professional gambler" account) and they will remove the outgoing transaction limit completely.

I think the only requirement is a certain sum of deposits. It will be on the site somewhere.

I thought these webwallets tried to keep the association at arms length, and made a point of the fact they could be used for peer to peer money transfers.

As a Neteller VIP myself, I have found that I get less bad service than the lower ranks. Occasionally, the VIP phone lines are manned & I don't get bounced down to normal CS.

The Neteller site now defines what it takes to become a VIP, and to maintain the status.

The account must be verified (ID documents etc), and transfers into merchants must average $6000 per month over 3 months. To maintain VIP status once obtained, an average transfer of only $3000 per month is required. There are higher transaction limits for VIP customers, but I suspect they are not set in stone, since I am sure I have breached them a few times, and have not noticed any freeze applied by Neteller.

The limits themselves are down to the prevention of moneylaundering, and once they know their customers well enough, they will be keen to ensure nothing gets in the way of them depositing and transferring.

Incidentally, Neteller VIPs do NOT pay the exorbitant fees for withdrawals by cheque and bank transfers, since although they are charged at the time, they are refunded at the end of each month as an "adjustment". VIPs also get charged less for currency conversions, which in my case occur when I deposit and withdraw with US dollar casinos.

 

[baabaa006]

An update on this for anyone that is interested.
After calling moneybookers helpline and then sending in requested documents, they have now increased my withdrawal limit.

Thanks for all those that posted here. Seeing as I regularly play at the same casino's. I may now deposit via Neteller and then withdraw via Moneybookers to preserve more of my withdrawal limit.

Moneybookers is the best withdrawal option for Australians as it lets you withdraw back to a bank account. I will check into the neteller card thing, as it was previously unavailable to Australians, but based on posts here it may now be available.

Thanks again.

 

[AussieDave]

Moneybookers is the best withdrawal option for Australians

Moneybookers maybe the best option for you, but I'm also an Australian and Neteller is far better IMHO.

Now that I have the Net+ card as soon as funds hit Neteller I can withdrawal via my local ATM. Considering that 32Red pay to NT in around 16 hours, I'd have my winnings in hand and you'd be still waiting 2 days for your Moneybookers bank wire

However different courses for different horses. And if Moneybookers is good for you then stick with it. But I generally believe that Neteller is better suited to Australians, whether your a VIP or not!

Cheers
T

 

[AussieDave]

To maintain VIP status once obtained, an average transfer of only $3000 per month is required. There are higher transaction limits for VIP customers, but I suspect they are not set in stone, since I am sure I have breached them a few times, and have not noticed any freeze applied by Neteller.

I've held VIP status for ages (years) and some months I've barely transferred $1K if...Then again there has been times when $20K + has gone through the account per month.

I believe once NT identifies that you do make BIG transfers on a semi regular basis, they wont freeze your VIP status.


Cheers
T