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Moneybookers HELP

Discussion in 'Other Complaints' started by kirstynm13, Aug 3, 2010.

    Aug 3, 2010
  1. kirstynm13

    kirstynm13 Dormant account

    Occupation:
    home duties
    Location:
    Australia
    I have funds in Moneybookers account... But i cant use it for online casino account. Can anyone help me PLEASE
     
  2. Aug 3, 2010
  3. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Hi There :)

    Have you contacted Moneybookers and asked them why?
     
  4. Aug 3, 2010
  5. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I know that when I joined Moneybookers I was asked if I intended to gamble. I answered "yes", and this option is available for Canada.

    If you wish to contact Moneybookers, use their site messaging system, because your email will not be responded to. Some users have had success by telephone, I think as well.

    Recently they changed fee schedules too, and I had to log in and agree to new terms.

    I'd double check while waiting for their reply that you've verified your bank or credit card if the money you have in the account was a withdrawal from a casino. If you uploaded funds, your withdrawal method must have been verified first.

    You might also try checking out "Withdrawal". Don't proceed all the way to confirmation, just see what options it gives you.

    Many casinos accept Moneybookers, if it was only one casino, double check they do in fact take it, sometimes a new casino is a bit bringing it on board.

    Have patience, a hard thing to do when you've deposited money intending to play.
     
  6. Aug 9, 2010
  7. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    From my experience, to call them is the best option.
     
  8. Aug 9, 2010
  9. free bet

    free bet Dormant account

    Occupation:
    Affiliate
    Location:
    Bogota
    if u move over 5k per month email them at vip@ and they will respond asap
     

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