- Jan 12, 2007
- Glendale, Arizona (nationwide)
Several months ago, I signed up at www.MonarchsOnlineCasino.com and received a $35.00 no deposit bonus. Well, I turned that $35.00 into over $2,100.00 when I inquired about cashing out, I was told that no deposit bonuses were not cashable. last week, I asked online support how I could make a withdrawal. The lady said that I needed to complete the playthrough, so I returned to the game and started $100.00 per spin. When I quit, my balance was and still is $3,135.25. I went to the cashier and printed out their faxback verification and sent it to them. That was 5 days ago. Also, in the casino cashier it shows my available balance is $1,285.25. It's like they are ignoring me. I still can't request a withdrawal until I send them the form I sent them 5 days ago. I don't know much about this casino, but I sure wish I would get that lucky when I make a deposit, which I do 2 or 3 times a week.