Hi there!
Last evening, I‘ve made some deposits at Mr. Bit . In total around 1300€.
Unfortunately, I had no luck chosing the right games or the correct number playing roulette, so I decided to give it a last try with a last 1000€ deposit with Klarna.
The other deposits have been processed by Trustly without any issues.
After typing in my TAN to validate my deposit request, the amount got instantly deducted from my bank account and didn‘t appear in my casino account.
Immediately contacted the support co-worker and asked for help and I was told to send them a screenshot from this transaction to support the investigation.
After providing the screenshot by mail... silence.
Now I need some advice regarding this missing deposit, cause I‘m shortly before requesting a chargeback at my bank. ( Timeframe for recall 24 hours )
Thank you for reading this topic and I hope to get some help here.
Greetings,
DaFunk
Last evening, I‘ve made some deposits at Mr. Bit . In total around 1300€.
Unfortunately, I had no luck chosing the right games or the correct number playing roulette, so I decided to give it a last try with a last 1000€ deposit with Klarna.
The other deposits have been processed by Trustly without any issues.
After typing in my TAN to validate my deposit request, the amount got instantly deducted from my bank account and didn‘t appear in my casino account.
Immediately contacted the support co-worker and asked for help and I was told to send them a screenshot from this transaction to support the investigation.
After providing the screenshot by mail... silence.
Now I need some advice regarding this missing deposit, cause I‘m shortly before requesting a chargeback at my bank. ( Timeframe for recall 24 hours )
Thank you for reading this topic and I hope to get some help here.
Greetings,
DaFunk