aka23
Dormant account
- Joined
- Jun 11, 2006
- Location
- Planet Earth
There have been a few threads about Neteller double charges recently. These are failed transactions with Neteller that are credited from your Neteller account, but do not show up at the casino. I've had three so far this month. Most of the time, the missing money is eventually credited by the casino. However, my failed Neteller transaction at Grand Monaco has not been credited after more than two weeks.
Instead, Grand Monaco claims that all the transactions went through as exepcted. They say I deposited $190 more than I withdrew on the day in question, so I had a $190 loss. I keep a record listing my gains and losses at each casino and immediately update it after play. On the date in question my records show a $40 loss, not $190. The $150 difference between the numbers is the failed $150 deposit.
Grand Monaco insists that all the deposits went through. This would be simple to confirm, if my account had Microgaming Cashcheck. However, the green check box is nowhere to be found in the casino. I wonder if other players have this feature.
Instead, Grand Monaco claims that all the transactions went through as exepcted. They say I deposited $190 more than I withdrew on the day in question, so I had a $190 loss. I keep a record listing my gains and losses at each casino and immediately update it after play. On the date in question my records show a $40 loss, not $190. The $150 difference between the numbers is the failed $150 deposit.
Grand Monaco insists that all the deposits went through. This would be simple to confirm, if my account had Microgaming Cashcheck. However, the green check box is nowhere to be found in the casino. I wonder if other players have this feature.