Minimum withdrawal and free chip maximum cashout

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
I redeemed the movie trivia free chip at SlotoCash last night and managed to make playthru. So here I sit with $100 that I can't withdraw because the minimum withdrawal for wire is $350.

I asked CS if it is possible to use it as a new deposit amount and keep on playing. No. The option they gave me was to deposit $250 of my own money and then withdraw $350. Well, that's not an option I am willing to do besides I can see all kinds of problems arising from that.

Sent a PM to Ms. Sloto and Stephen and haven't received a reply yet.

I think this issue has been discussed before but I couldn't find it. Anybody have any ideas?
 

just play

closed account
Joined
Jan 27, 2006
Location
USA
No ideas from me. :(

But it's just like CW giving me a $15 loyalty bonus, what the heck am I supposed to do if I make the playthrough and it has a max cashout of $150???

So essentially they are giving me nothing for my loyalty.
 

jackieb7

Full Member
PABaccred
PABnoaccred2
Joined
Jan 31, 2008
Location
x
QUOTE=anniemac;523899]I redeemed the movie trivia free chip at SlotoCash last night and managed to make playthru. So here I sit with $100 that I can't withdraw because the minimum withdrawal for wire is $350.

I asked CS if it is possible to use it as a new deposit amount and keep on playing. No. The option they gave me was to deposit $250 of my own money and then withdraw $350. Well, that's not an option I am willing to do besides I can see all kinds of problems arising from that.

Sent a PM to Ms. Sloto and Stephen and haven't received a reply yet.

I think this issue has been discussed before but I couldn't find it. Anybody have any ideas?[/QUOTE]


I have won the movie trivia chip many times.. when I reached w/r, the CS always said I can use it as a deposit but with no bonus attached to it.. I saved the chat transcrpit everytime because I wanted proof they said it
.
Chat Transcript
info: A chat operator will be with you shortly.
info: You are now chatting with 'Trey'
Trey: Welcome to Casino Support. My name is Trey. How may I assist you today?
you: Hello.. login:jackieb7.. I have made the wagering on the movie trivia 25.00 chip.. however not sure how to w.d this amount?
Trey: Just a moment please, while I look into that for you.
you: it has a 100.00 max cashout
Trey: yes
you: can it be used as a deposit ?
Trey: Just request the withdraw by mypaylinq, but first please make a verification deposit with this method and the you can get the whole amount
Trey: Yes
Trey: You can play as a deposit with no bonus.
you: what if i win a bizzilion dollars ? is there still a 100.00 max cashout ?
you: : )
Trey: Yes :)
you: should I w/d it first then reverse it ?
you: yes the max cashout will still be only 100.00 ??
you: even if i win more ?
Trey: No just play along without doing anything.
you: is there still a max cashout of 100.00
you: ?
you: sorry.. just want to be clear.
Trey: For this one no.
Trey: No max cash out.
you: ok sounds great... I will keep going. Thank you Trey !
Trey: You are welcome
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Trey: Have a nice day and remember we are delighted to assist you 24/7.
 
Last edited:

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
I've got chats with 2 different CS where I tried to get them to let me do just that and was told no each time.

Maybe I'll give it another shot this morning and see if things have changed. :D
 

cheetahwind

Senior Member
Joined
Aug 16, 2009
Location
Iowa
I've always been under the impression, by the few chat reps that I do talk to, and some of the management team. That once the chip has cleared, and they take the "extra" money that wasn't suppose to be able to be cashed out. The money left is mine to do whatever I please with, be it that I cashout, play any variety of games, or just let it sit. Generally speaking I try to play up to the wire withdrawal amount so I don't have to mess around with the pesky eWallets.
 

dreamguardian1

Senior Member
PABnonaccred
MM
Joined
Sep 6, 2012
Location
San Francisco, CA
No ideas from me. :(

But it's just like CW giving me a $15 loyalty bonus, what the heck am I supposed to do if I make the playthrough and it has a max cashout of $150???

So essentially they are giving me nothing for my loyalty.

I actually had this argument with Buzzluck used a crapload of my supposedly free bonuses like $200.00 worth and won on all of them and made playthrough. They turned around and took it all back (as per the terms and conditions). Nothing free lol.
 

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