AuntieIdiot
Dormant Account
I tried to make a $35 deposit at All Jackpots Casino using a NetSpend gift card, it was declined. This is the response that I received from VIP Support:
Dear XXXXXX,
Thank you for contacting The Jackpot Factory Group regarding the deposit problems that you are experiencing.
I am sorry to hear that you were unable to deposit with NetSpend pre-paid card. However, please be advised that the new minimum/maximum imposed limit affect all cards, regardless of origin. While I understand your concern regarding depositing larger amounts, I can only advise that you deposit above 100, in order for your deposit to go through.
I would also like to remind you that our casino can still process withdrawals via Check and ACH. You should not experience withdrawal problems in the future, should you choose to withdrawal.
Don't forget that our Customer Service Desk is available 24 hours a day, 7 days a week to answer any question you may have. Our toll-free numbers and email addresses are listed below. We look forward to hearing from you!
Best Regards,
Alex
All Jackpots Casino Customer Service
A Jackpot Factory Casino
I was able to make deposits below $100 (with NetSpend) at Inet with no problem. Is anybody else having this problem? Is it just the Jackpot Factory Casinos?
As you can see, they say that they are still processing withdrawals by ACH.
P.S. I received this email 24 hours ago.
Squawkbox
Dear XXXXXX,
Thank you for contacting The Jackpot Factory Group regarding the deposit problems that you are experiencing.
I am sorry to hear that you were unable to deposit with NetSpend pre-paid card. However, please be advised that the new minimum/maximum imposed limit affect all cards, regardless of origin. While I understand your concern regarding depositing larger amounts, I can only advise that you deposit above 100, in order for your deposit to go through.
I would also like to remind you that our casino can still process withdrawals via Check and ACH. You should not experience withdrawal problems in the future, should you choose to withdrawal.
Don't forget that our Customer Service Desk is available 24 hours a day, 7 days a week to answer any question you may have. Our toll-free numbers and email addresses are listed below. We look forward to hearing from you!
Best Regards,
Alex
All Jackpots Casino Customer Service
A Jackpot Factory Casino
I was able to make deposits below $100 (with NetSpend) at Inet with no problem. Is anybody else having this problem? Is it just the Jackpot Factory Casinos?
As you can see, they say that they are still processing withdrawals by ACH.
P.S. I received this email 24 hours ago.
Squawkbox