millionminds.com don't pay

wolfman

Dormant account
Joined
Aug 23, 2006
Location
BW
On August 8th I deposited 100 at millionminds casino, received a 100 bonus, and completed the wagering requirement (6000) on blackjack. I finished on 1160 (I was betting the maximum 40 per hand) and withdrew to neteller (also my deposit method).

On 14th August my money had not arrived, so I emailed to ask why. I got the following answer:

We are experiencing some minor problems with our NETeller transactions.
The problem should be solved soon and your transaction processed
directly
after. Normally, we do not take more than 2 days before processing the
transaction.
We apologize for the inconvinience.

Best regards
Millionminds.com
Customerservice
On August 17th the withdrawal had still not arrived to I wrote again and got the following answer:

Hopefully you will recieve your payment today.
We are still working on the problems.

We apologize for this.

Best regards
Millionminds.com
Customerservice
On August 20th the withdrawal had still not arrived to I wrote again and got the following answer:

The problems should be solved today, and your money transfered at once.
We are very sorry for this long delay.

Best regards
Millionminds.com
Customerservice
It is now August 23rd, the withdrawal has still not arrived, and it's over 2 weeks since I made it. Since then 3 "payment days" have passed. It's a real fun game sending an email, getting a reply saying I'll be paid today, then repeating in a few days time, ad infinitum, but I've had enough of it. Millionminds don't have a rep here so I'm posting to warn other members and pitching a bitch today (which really does mean today;) ).
 

wolfman

Dormant account
Joined
Aug 23, 2006
Location
BW
Just got back from my holiday - still no payment and no email from millionminds, I would have thought they'd have fixed the minor problems with their neteller transactions by now.

And nothing regarding my pitched bitch either.
 

wolfman

Dormant account
Joined
Aug 23, 2006
Location
BW
Nearly 2 months and counting. Still nothing. Just bumping this so it stays near the top as a warning to others. Stay away from Millionminds.com.
 

brianrowden

Dormant account
Joined
Apr 28, 2006
Location
England
any news on this casinomeister? I got a nice affiliate poker offer to play here, but scared by their cashflow issues.
 

wolfman

Dormant account
Joined
Aug 23, 2006
Location
BW
Bump.

Nearly 2 months since I pitched now, and I sent a reminder in between. I know I'm not a paying customer and casinomeister doesn't owe me anything, but what's the point of offering pitch a bitch if nothing happens?

Keep collecting affiliate payments to fund your slots addiction by all means Mr Casinomeister, advise people not to play with bonuses, whatever. Did I read a recent casinomeister article correctly, that when playing games that don't count towards WR, I shouldn't be surprised if a casino confiscates my winnings even though the games aren't expressly prohibited in the T&Cs?

Some watchdog.
 

cheekymonkey

Dormant account
Joined
Oct 24, 2005
Location
Back at my mums
Bump.

Keep collecting affiliate payments to fund your slots addiction by all means Mr Casinomeister, advise people not to play with bonuses, whatever.

Some watchdog.
I don't know why you haven't had a reply wolfman :what:, but you really got think before you post sometimes. You're not gonna get much response from this one by the looks of it.

GL anyway. Hope you get it sorted.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Sorry, I was too busy counting my affiliate money and wasting it all on slots before getting to this.

Your PAB didn't have any description of the problem - just a link to this thread. Sorry, for the delay, but it's been forwarded to the casino. Don't know why I didn't get to it earlier. I must have been too caught up throwing my money around and giving bad advice.
 

wolfman

Dormant account
Joined
Aug 23, 2006
Location
BW
ok please excuse the venting above, caused by an unhappy combination of alcohol and frustration. Here's the current situation:

I made the original withdrawal ($1160) on 8th August. It wasn't paid, I received 3 emails with the "neteller excuse" promising to pay the next day, it never was, then nothing but silence and inaction.

Over 6 weeks later, on 25th September, I reversed the withdrawal and made a withdrawal of $100, to see if a smaller withdrawal would go through. It didn't. I left this pending for 3 weeks, until 16th October.

I then reversed the $100 withdrawal. My current balance is $1083 (I played a bit, sorry). What I would like is an explanation as to why they haven't / won't process any of my withdrawals or communicate with me on the subject except to offer the lame neteller excuse and then revert to silence. I would also like an assurance that my next withdrawal will be processed.

Casinomeister thanks for your help.

By the way, their software seems to be in-house, it's not something I've ever seen anywhere else.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
They never responded. I'll email them once more to see what's up.

In the future, instead of bumping a thread up, how about emailing me to find out what's going on. That's much more productive. I don't catch all the threads, and to merely "bump" threads here for the sake of trying to get attention is really quite annoying.
 

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