Midaur casino, my opinion.

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Mouse75

Full Member
Joined
Nov 16, 2018
Location
Southport
Over the bank holiday weekend I deposited £25 and took the 300% bonus.
I worked the bonus up to £175, which after total deposits of £145 I was able to redeem and cashed out for exactly £200.

Even though this was a profitable experience overall, I probably will not be using them again.
The game selection is not the greatest, further hampered as a number do not load and just come up with error codes.
The site repeatedly asks you to log in again, seemingly on a random basis, and also if you play one game for a significant period of time, this is frustrating.
Whilst I have no issue with the bonus structure, I do not like that some games can only be played with bonus funds, this is very restrictive.
The site stores none of your deposit information at all, this all has to be entered for every deposit, a minor point but annoying.
Finally, I triggered a bonus on Happy Holidays, but was logged out before it played. I logged back in, but Happy Holidays now does not load, and just gives an error message. (Knowing my luck it was probably the super rare magic free spins.....)
I know this is an opinion post, but for me there are a vast number of superior accredited casinos available.
If anyone does take the bonus offer, You can of course play the bonus funds first, and then decide if you want to hit wagering, TBF, this is strongly in their favour, however having capped bonus wins, and then including very high variance and potential games, such as Queen of Riches is unfair, and surely in effect lowers the RTP, and therefore the bonus value.
 

judgenico

Experienced Member
MM
Joined
Feb 23, 2013
Location
norfolk
i too have recently joined and as have mentioned in the bonanza thread have the same issue with error code after getting the free spins feature live chat are telling me waiting to hear from game provider that was about a week ago its not looking good am getting seriously miffed
 

MidaurOnlineCasino

Midaur Casino Representative
Joined
Aug 2, 2018
Location
The Isle of Man
Over the bank holiday weekend I deposited £25 and took the 300% bonus.
I worked the bonus up to £175, which after total deposits of £145 I was able to redeem and cashed out for exactly £200.

Even though this was a profitable experience overall, I probably will not be using them again.
The game selection is not the greatest, further hampered as a number do not load and just come up with error codes.
The site repeatedly asks you to log in again, seemingly on a random basis, and also if you play one game for a significant period of time, this is frustrating.
Whilst I have no issue with the bonus structure, I do not like that some games can only be played with bonus funds, this is very restrictive.
The site stores none of your deposit information at all, this all has to be entered for every deposit, a minor point but annoying.
Finally, I triggered a bonus on Happy Holidays, but was logged out before it played. I logged back in, but Happy Holidays now does not load, and just gives an error message. (Knowing my luck it was probably the super rare magic free spins.....)
I know this is an opinion post, but for me there are a vast number of superior accredited casinos available.
If anyone does take the bonus offer, You can of course play the bonus funds first, and then decide if you want to hit wagering, TBF, this is strongly in their favour, however having capped bonus wins, and then including very high variance and potential games, such as Queen of Riches is unfair, and surely in effect lowers the RTP, and therefore the bonus value.
i too have recently joined and as have mentioned in the bonanza thread have the same issue with error code after getting the free spins feature live chat are telling me waiting to hear from game provider that was about a week ago its not looking good am getting seriously miffed
Hi @judgenico & @Mouse75

I'm sorry to hear that you are experiencing some issues on our platform. Please could you send me your usernames or email addresses via PM so that we can look into this for you as soon as possible?

Thank you & have a good day!
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
Over the bank holiday weekend I deposited £25 and took the 300% bonus.
I worked the bonus up to £175, which after total deposits of £145 I was able to redeem and cashed out for exactly £200.

Even though this was a profitable experience overall, I probably will not be using them again.
The game selection is not the greatest, further hampered as a number do not load and just come up with error codes.
The site repeatedly asks you to log in again, seemingly on a random basis, and also if you play one game for a significant period of time, this is frustrating.
Whilst I have no issue with the bonus structure, I do not like that some games can only be played with bonus funds, this is very restrictive.
The site stores none of your deposit information at all, this all has to be entered for every deposit, a minor point but annoying.
Finally, I triggered a bonus on Happy Holidays, but was logged out before it played. I logged back in, but Happy Holidays now does not load, and just gives an error message. (Knowing my luck it was probably the super rare magic free spins.....)
I know this is an opinion post, but for me there are a vast number of superior accredited casinos available.
If anyone does take the bonus offer, You can of course play the bonus funds first, and then decide if you want to hit wagering, TBF, this is strongly in their favour, however having capped bonus wins, and then including very high variance and potential games, such as Queen of Riches is unfair, and surely in effect lowers the RTP, and therefore the bonus value.
I did exactly the same, joined, played one deposit and encountered the same problems. Layout of the site isn’t fantastic and you are right in a highly competitive market a lot of improvement is needed Imo.
 

MidaurOnlineCasino

Midaur Casino Representative
Joined
Aug 2, 2018
Location
The Isle of Man
I did exactly the same, joined, played one deposit and encountered the same problems. Layout of the site isn’t fantastic and you are right in a highly competitive market a lot of improvement is needed Imo.
Hi @snorky510238

I'm sorry to hear that you experienced this too. Please send me your username or email address via PM so that we can look into this further and rectify.

We are always open to your suggestions on how we can make our platform better. If you have any suggestions, please do let us know and we will definitely take all of your feedback into consideration.
 

aceking123

Ueber Meister
Joined
Mar 4, 2008
Location
uk
Glad im not the only one & agree with what's been said, currently the site does have some minor issues, but more off putting is the bonus caps, weekly emails but with caps on all of them, that is far too heavy in the casinos favour they already take 5% from slots,great for the casino but slightly insulting for a player.

I've not been back & typing your card details like already pointed out simply is behind the times & very off putting. But each to their own.
 

Valhalla

The Professional
MM
Joined
Jan 17, 2014
Location
Northern Ireland
The site repeatedly asks you to log in again, seemingly on a random basis, and also if you play one game for a significant period of time, this is frustrating.
I closed my account at Pocket Fruity for this very reason. Constantly having to log back in over and over again is genuinely infuriating, I mean... it's still ME playing. I haven't been kidnapped since I started playing Immortal Romance 5 minutes ago :rolleyes:
 

judgenico

Experienced Member
MM
Joined
Feb 23, 2013
Location
norfolk
I did exactly the same, joined, played one deposit and encountered the same problems. Layout of the site isn’t fantastic and you are right in a highly competitive market a lot of improvement is needed Imo.
as aceking has said glad im not the only one with this issue gives me hope on a satisfactory conclusion especially now the rep is casting an eye over things fingers crossed for a monster bonanza bonus when i finally see it :rolleyes:
 

Mouse75

Full Member
Joined
Nov 16, 2018
Location
Southport
HMMMM,

At present, this is still not resolved - however the rep is on the case - game has been reset twice, and the free spins bonus is there, however as soon as I press spin it errors and locks out again.

However, as of today - I cannot access this site at all, on my Phone, and through a chrome browser on laptop - the web page does not exist, and although it brings up the site on IE, the login just circles and resets.

Anyone else with this issue?

On a plus side, withdrawal - including verification of docs, was as quick as advertised
 

hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
I tried to register via mobile and it was impossible. This is a first. There was all kind of problems.. can't believe someone approved the mobile version of this?!? Anyone encountered this problem. I am on google chrome android... it's not like any.other casino has a registration form that problematic ever...
 

JGslots

Ueber Meister
webmeister
PABinit
Joined
Feb 12, 2013
Location
Wirral, UK
The mobile site isn’t working for me, just coming up as an error. Looks like some kind of database error.

Rob :)
 

MidaurOnlineCasino

Midaur Casino Representative
Joined
Aug 2, 2018
Location
The Isle of Man
HMMMM,

At present, this is still not resolved - however the rep is on the case - game has been reset twice, and the free spins bonus is there, however as soon as I press spin it errors and locks out again.

However, as of today - I cannot access this site at all, on my Phone, and through a chrome browser on laptop - the web page does not exist, and although it brings up the site on IE, the login just circles and resets.

Anyone else with this issue?

On a plus side, withdrawal - including verification of docs, was as quick as advertised
I tried to register via mobile and it was impossible. This is a first. There was all kind of problems.. can't believe someone approved the mobile version of this?!? Anyone encountered this problem. I am on google chrome android... it's not like any.other casino has a registration form that problematic ever...
The mobile site isn’t working for me, just coming up as an error. Looks like some kind of database error.

Rob :)
Hi guys :)

We hope you had a great weekend!

We were aware of the issue over the weekend and this was resolved immediately.

We sincerely apologize for this. :(
 

Borgie

Ueber Meister
MM
Joined
Jul 19, 2011
Location
United Kingdom
I closed my account at Pocket Fruity for this very reason. Constantly having to log back in over and over again is genuinely infuriating, I mean... it's still ME playing. I haven't been kidnapped since I started playing Immortal Romance 5 minutes ago :rolleyes:
Sooo funny love it
 

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