Hi all, I have a problem witn Microgaming casinos and hope that either someone knows a solution or can put me in touch with Microgaming to solve this problem.
Problem: Everytime I make a Neteller deposit into a Micro casino it immediately says the deposit cannot be processed at that time. however, every time it has indeed been taken from my Neteller account. Then the casino tells me I need to get the NT #, which means I have to call Neteller everytime which is a huge hassle.
While the casinos do credit the deposit eventually they are very uncooperative in solving this problem. Platinum Play juist told me over the hpone that they can't put customers thru to Micro. Crazy Vegas simply added my deposit and ignored my requests to find the source of the problem.
Neteller says the deposits are being sent thru fine and the problem is on the casino side. When I told them it was only at Micro casinos they said it's a software problem. This makes sense to me since I never had a problem at a non Micro casino, but every micro casino has ahad this problem.
Anyone know of this problem or have a contact for Microgaming?
Thanks
Problem: Everytime I make a Neteller deposit into a Micro casino it immediately says the deposit cannot be processed at that time. however, every time it has indeed been taken from my Neteller account. Then the casino tells me I need to get the NT #, which means I have to call Neteller everytime which is a huge hassle.
While the casinos do credit the deposit eventually they are very uncooperative in solving this problem. Platinum Play juist told me over the hpone that they can't put customers thru to Micro. Crazy Vegas simply added my deposit and ignored my requests to find the source of the problem.
Neteller says the deposits are being sent thru fine and the problem is on the casino side. When I told them it was only at Micro casinos they said it's a software problem. This makes sense to me since I never had a problem at a non Micro casino, but every micro casino has ahad this problem.
Anyone know of this problem or have a contact for Microgaming?
Thanks