MGS Download Casino Problem

Greigssy

Meister Member
Joined
Aug 13, 2010
Location
Scotland
Looking for some help as I have been having issues with the download versions of any MGS casino I play at.

Any time I load the casino, the software stalls at the loading screen and I have to manually close the program via task manager. The only way I can get it to load is to uninstall then reinstall and log in from a fresh install but as soon as I close the casino I get the problems.

I know uninstalling doesn't completely remove the software,so where on windows 7 is the MGS folder? I know its in excess of 10gb but cant seem to locate it. I'm going to try and remove all traces of the software from my hard disk.

I could avoid the problems by playing flash but there is more choice via download version and trying to locate a slot is a nightmare as they seem to be in chronological order and scrolling through 20+pages is annoying to say the least. How about an alphabetical order or a search box MG?
 

everyday

Full Member
Joined
Jan 23, 2006
Location
British Columbia, Canada
Click "Start" button
Click "Computer"
Click Hard Drive "C"

Now you should see a list of folders and you should see a "Microgaming" folder.

Just delete the folder & you should be good to try downloading the casino again. :)
 

Greigssy

Meister Member
Joined
Aug 13, 2010
Location
Scotland
Thanks but that's just the folders for the installed casino,around 90mb per casino.
There is a another folder somewhere else that contains over 10gb of game data, I found it when I had xp but cant see it in windows 7.
 

PaaskeDenmark

Always think positive
webmeister
PABnoaccred
CAG
Joined
Nov 24, 2008
Location
UnKnown
Thanks but that's just the folders for the installed casino,around 90mb per casino.
There is a another folder somewhere else that contains over 10gb of game data, I found it when I had xp but cant see it in windows 7.

Hi in windows 7 after making sure you can see "hidden folders" then you will find it in folder called MGS. Either in just C:/ or you have to go into ProgramData folder where it will have MGS. :thumbsup:
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
Yes, just go into "computer" type in MGS in the search bar on C drive and locate the folder that says Program Data, right click and hit delete, you will see 10 plus gig's go away, same as above just easier to understand....I think :)
 

Cristian

Dormant Account
Joined
May 1, 2010
Location
Constanta
You can only find it if you have hidden folders visible .
C:\ProgramData\MGS on win7 . But i don`t think deleting the folder will help in any way ...
 

catapultaudio

Experienced Member
Joined
Mar 18, 2013
Location
Leeds, UK
If you are unsure about how to enable show hidden folders then press Win+R together then type in

C:\ProgramData\MGS

that's the stuff your looking for, and I certainly don't think it will do any harm if the problem is with ALL MG casinos - something has got corrupted somewhere, and it's not being fixed properly by a reinstall but obviously CAN be solved, as you are able to run once after that reinstall.. so I would definitely give this a go and cross your fingers and toes.. good luck! :)
 

Greigssy

Meister Member
Joined
Aug 13, 2010
Location
Scotland
Problem solved, I removed all trace of MG software from my hard drive and now after a new install all is working as it should.
 
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