- Joined
- May 22, 2012
It's easier to post a short video than explain....
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Hi Harald
We have been advised by Microgaming that the new Adobe Flash (Version 20.0.0.267) is not compatible with the current casino software.
The technical team at Microgaming are working hard to fix this. In the meantime, please do not download the latest version of Adobe Flash when prompted to ensure that your gaming fun is uninterrupted. We will let you know when you can go ahead and run the updates.
If you have already downloaded the latest version of Adobe Flash, you will still be able to access the Browser and Mobile casinos. Alternatively, revert back to the old Adobe.
Please contact customer support if you would like to know more.
Thanks for your cooperation. Have a happy New Year
I have been looking around about this issue, and it seems that Adobe have messed up and released a new Flash player that has buggered up a large number of websites and applications. Some business users have had their products and services effectively shut down, and are venting on the Adobe support forum.
The issue seems to have been an unannounced change from Adobe that has stopped the player from loading movies stored locally for play in a browser, which is what has probably caught MGS out because they use IE for lobby content, including the loading of Flash movies like the intro screen. Adobe say it's a change needed for security reasons, and they are not wanting to reverse the decision, but are trying to find a way to address the issue in a secure manner.
The bad news is that this won't be fixed until February, and they are saying that software designers need to change the way they load Flash content, or switch to Adobe AIR instead if possible. The long term objective being to get rid of Flash altogether.
The only viable quick fix is to downgrade to the previous working Flash player, which they say is 19.
However, there is a big problem. Users of Windows 10 are locked out from doing this by the new way Microsoft manages updates, and the fact that Flash in Windows 10 is provided by Windows Update as part of the obligatory critical update service.
If this issue is affecting users of Windows 10, it will be a case of not playing Viper until there is a fix, or downgrading to Windows 7 or 8.1.
The Flash developer community is mad as hell over this, and the issue is only 2 days old!!
It looks like MGS are going to have to provide a workaround for this in order to get their Viper product working again for many players, and of course casino operators who will lose out if players can't access the software.
Vinyl
Rather than do an unload of Adobe , and try and find the old version to load ( I have no idea how to find that !) - can you 'restore' the computer to a time before the adobe update - and then block it from re-updating - would that work ?
I posted a thread on this Adobe change at the beginning of December in the geek section
From that thread... said:Adobe said that it will now "encourage content creators to build with new web standards,"
Am I glad now that I haven't upgraded to Windows 10 yet!If this issue is affecting users of Windows 10, it will be a case of not playing Viper until there is a fix, or downgrading to Windows 7 or 8.1.
I agree Deeplay I still have my Dreamweaver it was the only way to build decent web site,s back in the day. All of my Adultbouncer site,s where put together with Dreamweaver and HotDog that also is and was a great HTML editor? And it is correct that Adobe being the leader in it,s field will not wait! For any one apparently. It,s a wide open place"The Internet" and the designer,s are the only one,s with the big idea on what is gonna work and what is not.I hate to think about how much i have paid for all of the app,s that I can,t even upgrade any more. I hope that it will level out at sometime in the near future. I have upgraded my system,s 2 time,s and now my XP is out dated and no longer being upgraded and they try to make me go to Window,s 10 I don,t have the memory and I,am not sure I would if I did>? Maybe this is the way the Fed has made the online player,s relent? Peace Out! Out Of The Mist! shewoff
Am I glad now that I haven't upgraded to Windows 10 yet!
Still running Windows 8.1 - and Viper still working.
KK
I have been looking around about this issue, and it seems that Adobe have messed up and released a new Flash player that has buggered up a large number of websites and applications. Some business users have had their products and services effectively shut down, and are venting on the Adobe support forum.
The issue seems to have been an unannounced change from Adobe that has stopped the player from loading movies stored locally for play in a browser, which is what has probably caught MGS out because they use IE for lobby content, including the loading of Flash movies like the intro screen. Adobe say it's a change needed for security reasons, and they are not wanting to reverse the decision, but are trying to find a way to address the issue in a secure manner.
The bad news is that this won't be fixed until February, and they are saying that software designers need to change the way they load Flash content, or switch to Adobe AIR instead if possible. The long term objective being to get rid of Flash altogether.
The only viable quick fix is to downgrade to the previous working Flash player, which they say is 19.
However, there is a big problem. Users of Windows 10 are locked out from doing this by the new way Microsoft manages updates, and the fact that Flash in Windows 10 is provided by Windows Update as part of the obligatory critical update service.
If this issue is affecting users of Windows 10, it will be a case of not playing Viper until there is a fix, or downgrading to Windows 7 or 8.1.
The Flash developer community is mad as hell over this, and the issue is only 2 days old!!
It looks like MGS are going to have to provide a workaround for this in order to get their Viper product working again for many players, and of course casino operators who will lose out if players can't access the software.