The problem is online casinos have a lot less to fear from unhappy players than a land based casino. The internet is an unlimited resource for new players.
I used to visit a local land based casino quite regularly. I never won much but my money was well played. I did come out ahead or was smart enough to scram when I came back up to breaking even after hours of play most of the time. Everyone I knew that gambled won something there. Some people won thousands of dollars many times over.
This place was jammed every night. The only real problem was finding a slot machine or table spot that wasn't taken. You could barely walk through this place. One day they decided to install ticket machines in every single slot and poker machine. No more carrying cups of coins around. Just a bar coded ticket. Personally I preferred the sound of all the coins falling but I could live with it. For some strange reason after opening every single machine in the building and installing these ticket machines winning became impossible. Kind of like playing RTG or MG.
It took a few months but the general discussions about this casino went from how much people had won to the fact that you just can't win anymore. Now a year or so later I can walk in there any Saturday night and sit at any machine I like. The place is virtually empty most of the time.
This just isn't going to happen to online casinos. A small handful of players might discuss how terrible the odds are or discredit casinos for rogue behaviour but the reality is for every player that gives up another new player comes along. The supply of suckers on the world wide web is endless.
King Neptune proved this when I told a CSW a lot of players aren't happy with MG these days the answer was "We have millions of players." This is why they can sit back and claim "People are winning all the time." The fact that it could only be about .001% of the people actually playing doesn't matter. If a hundred thousand quit this year a hundred thousand will join next year. They know this so they don't really care.
This is a myth. The number is certainly large, and the product accessible to all, but it is NOT infinite.
There will come a time when "saturation" is reached, and after this point, they will find it harder to find truly "new" players, and will have to start getting back all the "millions" of disaffected existing account holders who are no longer active.
The industry is also intent on making the process ever harder, to combat fraud they say, but a side effect of this is that otherwise legitimate players are rendered incapable of meeting the higher standards of ID, or the ever more restrictive nature of getting paid TO YOUR PREFERRED METHOD.
When I started, I faced little or no "document issues", and if I wanted payment to Neteller, that is what I got.
Now, I EXPECT to have to send in documents, and EVERY time for a first withdrawal. It is a shock when I get paid WITHOUT sending them.
I am also finding it next to impossible to keep a float alive in Neteller, since I now find many casinos will INSIST on paying WINNINGS, back to credit cards. This ensures I am trapped into having to deposit more and more from the card, and this gets me deeper and eeeper into the "winnings back to card" spiral.
Recently, I find I often have a CREDIT balance on my card, but my Neteller struggles to keep a usable float in it. Worse, the process is unpredictable. casinos that SAY only DEPOSITS are returned back to cards suddenly refund a big payout to the card, one I was banking on getting back to refloat Neteller.
Apart from being a problem with me & my float, it is a problem for Casinos' bottom line, since I am blocked from depositing larger amounts from my card that I would have deposited had the funds been in Neteller. The result is I deposit LESS overall than I otherwise would in many casinos. THis might well be good for me, but this means it is BAD for the casinos.
Example:-
I am offered 25% bonus on 2000 of purchases. I INTEND to take the full offer, BUT they, or other casinos, paid everything back to my card last week. My card is limited to 600 in the cashier. The casino only gets 600, and not 2000. I end up keeping 1400 "off risk" unless I get an offer at a different casino.