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Merging of Wagershare and Referback affiliate programs: Buffalo Partners

Discussion in 'Affiliate Issues' started by Casinomeister, Jul 28, 2014.

    Jul 28, 2014
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Just in case you haven't heard - Wagershare and Referback are merging into Buffalo Affiliates. I'm not sure it this is a good or bad thing. Time will tell I'm guessing - and this will pretty much depend on the way this new program is managed.

    Just an FYI - Wagershare casinos are not accredited - Referback casinos are.
     
    2 people like this.
  2. Jul 28, 2014
  3. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I got that mail and noticed this part:

    Does that mean they're closing River Belle and King Neptunes? :confused: Do you know, Bryan? If so it would be kind of a shame, especially River Belle since they were the flagship operator for that whole group.
     
  4. Jul 28, 2014
  5. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    When did Palace group lose their accreditation? I must have missed that info!
     
  6. Jul 28, 2014
  7. PaaskeDKnowUK

    PaaskeDKnowUK Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Sounds like Buffalo Wings to me!!! :mad:
     
  8. Jul 29, 2014
  9. mattsgame

    mattsgame Ueber Meister CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    I really don't know what to think here or what I am going to do. I do not trust Wager Share and their casinos as far as I could kick them, yet have had a good relationship with Referback.

    Need to find out some more info and who is running the show etc, otherwise they all maybe in the bin for me.
     
  10. Jul 29, 2014
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    That was back in June. You should be reading our newsletter. :p
    http://www.casinomeister.com/newsletter.php#skip

    Grapevine commo: it may be Referback people picking up the ball on this. Over the past several years, Wagershare has not been tuned into affiliate needs and concerns. There have been some very disappointing moments and I would be very hard pressed to find any webmaster that has been happy with their management. Referback on the other hand, has been easier to work with. In 2012 and 2009 they received the Best Affiliate Program Meister Award. Let's hope the merging of the programs is for the better - not the worse.

    As for King Neptunes and Riverbelle, it would be a shame to see them go. Those are solid branded properties that have been around for donkey years.
     
    5 people like this.
  12. Aug 2, 2014
  13. justred

    justred Full Member webmeister

    Occupation:
    Webmaster
    Location:
    AU
    From what I understand those brands will continue to service existing players. But it also sounds like the brands will remain open and will actually still allow signups but the affiliate links will stop working. So I understand that you will lose a player if you do not update your links. Maybe RB can clarify this formally but it's what I heard from my rep. That would raise the odd question mark now wouldn't it?

    I also understand that you will keep your referback deal, so if you had an inferior deal on Wagershare you would now me moving all the brands into a better deal. That would be good but also needs to be clarified.

    I just PRAY for a successful data migration.

    Deep breath.

    Will post clarification if any is forthcoming.
     
    1 person likes this.
  14. Aug 2, 2014
  15. justred

    justred Full Member webmeister

    Occupation:
    Webmaster
    Location:
    AU
    Nom nom. :)
     
  16. Aug 28, 2014
  17. 3jokers

    3jokers Full Member webmeister

    Occupation:
    Gambling Affiliate
    Location:
    Pembroke, Malta
    Players seems to like Jackpot City so I will give Buffalo a try. I am however concerened about the merger with Wagershare. Last year I had some problems with "locked players" and other strange things with the Wagershare casinos. Hope buffalo will be more like Referback.
     
  18. Sep 16, 2014
  19. justred

    justred Full Member webmeister

    Occupation:
    Webmaster
    Location:
    AU
    So all past UK players on any of the Referback brands are being migrated to Betway with no tags.

    As apparently are all the Fortune Affiliates UK players unless it;s a very strong rumor only.

    Seems this is the new way things are getting done in this industry.
     
  20. Sep 16, 2014
  21. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Care to elaborate? I would like to get some clarification on this from the casino rep. But before I do, could you please explain how you came to this conclusion. Thanks!
     
  22. Sep 16, 2014
  23. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    The migrations to Betway are happening, but it seems that casinos are keen to migrate the affiliate tags too. The problems are really down to a lack of timely communication, and so the rumours hold sway.

    Having to change the banners does not necessarily mean that players who have already signed up will be detagged. The request to change banners is to ensure that affiliates don't inadvertently lose traffic due to redirects at the destination sites that would refer UK players onward to Betway, but without a Betway affiliate program tag.

    The GoWild migration to 32Red has preserved affiliate tags, and this seems to be the intention for the second migration of UK players from Casino UK to Roxy Palace. Microgaming have implemented migration such that active players will automatically migrate when they log in to their former casino. The implementation seems to support the preservation of tags, and presumably all Microgaming casinos that migrate players to another Microgaming casino will avail themselves of this facility.

    To be sure, affiliates should pay close attention to their data so as to catch any potential glitches in the process as early as possible.
     
    1 person likes this.
  24. Sep 16, 2014
  25. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Buffalo Affiliates will be getting back to me in a day or two with a statement on this.
     
    1 person likes this.
  26. Sep 17, 2014
  27. justred

    justred Full Member webmeister

    Occupation:
    Webmaster
    Location:
    AU
    Hi Brian

    This is the conclusion I have come to. All the old FA / RFB / Wagershare brands to close their UK accounts. When asking if the UK players will be carried across to Betway with tags there has been no straight answer. From a phone conversation, this is the conclusion I have come to.

    I have asked again. The umpteenth time. I hope I am wrong but I don't think so.
     
  28. Sep 17, 2014
  29. justred

    justred Full Member webmeister

    Occupation:
    Webmaster
    Location:
    AU
    Thanks VWM

    To my knowledge, GoWild / 32Red is the only group that have confirmed that they are actually migrating with tags, in writing.

    Until I see anything else from any other group I will remain a skeptic.

    The redirecting of traffic is another issue. They should really redirect with a matched tag. It is not hard to implement, but there is a potentially lucrative traffic grab in there from affiliates who are slack in changing their sites. Not accusing anyone of intentional monkey business, but there is nothing to suggest the contrary out there right now.

    The noises from Casino UK are that they will migrate the tags but we shall see.

    You are right, communication has been disappointing.
     
    Last edited: Sep 17, 2014
  30. Sep 17, 2014
  31. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Well, we know it can be done when migrating Microgaming to Microgaming, as in GoWild to 32Red. It also seems to be getting done with Casino UK to Roxy Palace, so it must be of concern that they won't give you a straight answer. It should be a simple "yes".

    If it turns out to be a "no", it might be worth while seeing if the PAB service can be used for affiliates to complain about a program. However, I think the biggest fire under their asses will be best lit over at one of the major affiliate forums.

    An added complication can be seen from the players' point of view. These migrations are leaving some with duplicate accounts, so it is likely that one of these accounts will be closed in the medium term to comply with the usual "one account per person" rule. If players choose to close the migrated accounts and keep their existing ones, then it would appear to affiliates that something "dodgy" has happened as they will see some active players suddenly stop playing, yet the migration would be branded "a success" by the casinos concerned. Most players will have no idea that the account they choose to close could affect an affiliate's future earnings.

    It will be interesting to see whether Bryan can extract a "straight answer" from them.
     
    1 person likes this.
  32. Sep 17, 2014
  33. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    They've ensured me that they will be releasing a statement this week that will answer most (if not all) of our questions.
     
  34. Sep 17, 2014
  35. Graeme

    Graeme Dormant account webby

    Occupation:
    Operate The Gambling Portals network
    Location:
    Gibraltar
    I'm not getting a response from any of the contacts I have at Buffalo.
    Please could someone tell me who to contact.
    Graeme
     
  36. Sep 17, 2014
  37. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  38. Sep 17, 2014
  39. Graeme

    Graeme Dormant account webby

    Occupation:
    Operate The Gambling Portals network
    Location:
    Gibraltar
    Thanks Bryan
    Andrew has not responded to 4 messages. Nor has Nelson. Do you perhaps have another contact?

    This non-response sends warning signals. Am I alone in not getting replies?
     

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