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Melbet = 1xbet Refuses to withdraw

Discussion in 'Sportsbook Complaints' started by Sasa4486, Jun 21, 2017.

    Jun 21, 2017
  1. Sasa4486

    Sasa4486 Newbie member

    Location:
    Berlin
    Hallo,
    first of all, let me excuse for my English, as I am not a native speeker.
    Last week I registered and deposited 1500 EURO and had some luck so I had 2000 Euro after one day. So I tried to withdraw money, but it took a lot of time, since they were requesting several documents (ID, Selfie, Selfie in front of my laptop..).
    I was continuing gambling and put some nice bets, so I ended up at around 4200 Euro by yesterday.
    This morning I received the following mail:


    "Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account). This decision is based on the official Terms and Conditions point 2 subpoint 18 of the betting company Melbet.

    The decision has been made after careful investigation of the situation by our security service. According to the results of the investigation we have reasons to suppose that all your bets on sport events from this gaming account have been placed not by you, it violates above mentioned point of Terms and Conditions directly.

    We ask you not to create new accounts in our website. Pay your attention to the moment that if you try to create new accounts, we will block them. At the same time your actions have been a violation of the above mentioned Terms and Conditions. The Decision concerning the stopping any collaboration with you is final and without appeal.

    You can withdraw your funds in amount of your deposit."

    Problem is: They cancelled ALL Bets I played in the last week, so (after several mails and problems again), I could only withdraw 1500 Euro. In consequence, they owe me 2700 Euro approximately. Moreover: I cannot login any more, seems this bookie deleted my account.
    To say it very clearly: I DID NOTHING WRONG, DID NOT EVEN TALK ABOUT THE BETS WITH SOMEONE ELSE, ALL BETS HAVE BEEN PLACED BY ME.

    Please help me! What can I do? 2700 EURO is a lot of money for me. It is simply not fair that this scamming really works. If I had lost the money in the last days, no one would have cared. But they seem to punish "winners" or guys with a phase of luck

    ABOVE ALL: I can only warn all of you: Don´t USE THIS bookie, or any other from this syndicate (1xbit, melbet and probably many more I do not even want to know)
     
  2. Jun 21, 2017
  3. leonardo99

    leonardo99 Senior Member MM PABaccred webmeister

    Occupation:
    homejob
    Location:
    romania
    Maybe I'm wrong but something it's not clear for me.. for somebody who deposit 1500 Euro after register..2700 Euro can't be a lot of money
    Take your huge deposit back ( You can withdraw your funds in amount of your deposit) and just change the sportbook.
    And read the "accredited casino list"..

     
  4. Jun 21, 2017
  5. adamtheaddict

    adamtheaddict Meister Member

    Occupation:
    fruits
    Location:
    Kent
    You didnt laugh or joke with customer service agent that one of your winning bets was chosen dependant on which paw your dog lifted up first when asked to decide for you?

    As said, use the accredited casinos/bookies advertised here.
    That sounds so strange, how the hell could they know who made the bet? Unless you logged in from another country and they tried to take advantage saying it couldnt of been you and dont even want to talk about it in hope you just give up and move on.
     
  6. Jun 22, 2017
  7. Sasa4486

    Sasa4486 Newbie member

    Location:
    Berlin
    Yes, Adam, of course, you´re absolutely right. I should have looked for different bookies, but the point is: There are not so many bookies which offer livebets of my favorite sport (in terms of betting).

    It's purely arbitrary...I won quite a lot of money in one of their small markets (not Champions League, Premier League....) and now they accuse me of that. I will go on claiming for my money and warn anyone I can find against this/these bookie/s.
     
  8. Jun 22, 2017
  9. adamtheaddict

    adamtheaddict Meister Member

    Occupation:
    fruits
    Location:
    Kent
    Someone recently had problems here but i think got paid, eventually... though he was able to log into his account..
    Seems to be a lot of bad reviews about online. Askgamblers even have them blacklisted :eek: , and they have been known to promote turds on a plate. there is also a lot of unresolved complaints there.

    I do hope someone can help you here, you have at least come to the right place.
     
  10. Jun 23, 2017
  11. prop82

    prop82 Experienced Member

    Occupation:
    Work in office
    Location:
    Germany
    First i thought what live sports may that be, other accredited bookies do not offer, until i saw they offee cockfights from combodia
     

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