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Megacasino annoying the hell out of me

Discussion in 'Online Casinos' started by ianbeale, Jan 13, 2015.

    Jan 13, 2015
  1. ianbeale

    ianbeale Dormant account PABnonaccred

    Occupation:
    student
    Location:
    uk
    Evening all,

    So I signed up to Megacasino last week and deposited via Paypal.

    I lose my deposit and welcome bonus ho hum. I then start to play my welcome bonus free spins, 20 a day across 7 different slots.

    I play days one to three no issues, then I come to play day 4 and "you are not allowed to play for real money at this time" pops up.

    I contact support and am told I must submit ID, I do so without any issues as I expect this.

    2 days later my account is still not verified. It infuriates me when casinos play these kind of tricks, I am NOT EVEN TRYING TO WITHDRAW.

    It should be law that they must "know their customer" before accepting a deposit, simple as.

    When I contact support I get the bog standard " payments team are still looking for your ID" is there anything else I can help you with?

    Well I havent been helped at all so no not really I just want them to honour what they offered and I HAVE given ID, how long does it take, BetAt verified me in a matter of minutes.
     
  2. Jan 14, 2015
  3. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    then you know where to play go back to bet at casino much better anyways :D
     
  4. Jan 14, 2015
  5. ianbeale

    ianbeale Dormant account PABnonaccred

    Occupation:
    student
    Location:
    uk
    Without a doubt MrJones you are correct that BetAt is far superior but I needed my WMS fix :)
     

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