Mecca/Grosverno not impressed

shadow123

Ueber Meister
MM
Joined
Mar 19, 2008
Location
midlands
Sorry to keep bangjng on about them but over the weekend these casinos have become unplayable due
to a botched update,cannot believe they have not addressed it by now.
Without going into detail you get error messages with the option to contact CS ,or as they call them customer
champions which are never available at weekend, you can email them and they will reply within 72 hours if they
can be arsed which they were not last time I tried.
Must be a hell of a lot of pissed off customers, a company of that size should be able sort it out even at weekends or at least inform players that the problem is being looked at
 

pinnit2014

Ueber Meister
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
After your SOW experience there mate am surprised you even play there: i still do, albeit not to the same extent, as they've never really cause me too much grief (other than bonus's not being credited and CS being worse than Aspires) - go play at Unibet or Novibet; you won't get as much grief as from Grosvenor and i don't think they'll give you as much SOW BS to boot.
 

Mr_Slot5

Senior Member
Joined
May 6, 2019
Location
North West
Grosvenor used to be great. Then they froze my account (unable to deposit) the day after I lifted my daily deposit limit to put in place weekly/monthly ones. Which is odd as I was trying to change from £25 per day to £50 a week/£200 per month. Not one email sent to tell me why they blocked deposits after this.

Was still able to play their daily freebies and cashed out a couple of times from them but just recently they’ve blocked those too 🤣🤣 Stuff ‘em.
 

shadow123

Ueber Meister
MM
Joined
Mar 19, 2008
Location
midlands
They are my last chance saloon,the only reason I stay with them is that I dont get too much SOW hassle now and
really cant be arsed to give any other casino my life story just to play there,the way things are going i really dont care
whether i play or not, the fun has gone and things can only get worse.
I did join Unibet only to get booted out as i didnt know they were anything to do with 32 Red where I self excluded
 

Mr_Slot5

Senior Member
Joined
May 6, 2019
Location
North West
They are my last chance saloon,the only reason I stay with them is that I dont get too much SOW hassle now and
really cant be arsed to give any other casino my life story just to play there,the way things are going i really dont care
whether i play or not, the fun has gone and things can only get worse.
I did join Unibet only to get booted out as i didnt know they were anything to do with 32 Red where I self excluded
I wouldn't give them the time of day anymore to be honest mate. They're just not worth the hassle and it seems they are just wanting to keep putting sticks in the spokes of the wheel when it comes to your play.
 

danofthewibble

Meister Member
Joined
Jan 2, 2018
Location
UK
The Mecca app seems to have removed all but around six slots, and diverts you to their website to see them all.

Curiously, the various Gamesys apps have been slowly updating to do the same thing over the last year or so. Bizarre
 
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