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Baptism by Fire Maria Casino - Passed

Discussion in 'Online Casinos' started by Casinomeister, Aug 31, 2012.

    Aug 31, 2012
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Did you know that Unibet has a sister site - Maria Casino? Powered by Ash Gaming, NetEnt, and OpenBet - and they've been online for awhile. Since they are related to Unibet, a 30 fast track through the Baptism by Fire should suffice.
    They are here:
    http://www.casinomeister.com/accredited_casinos.php#fire

    Please post your comments in this thread - Unibet is your man with the plan. You can contact him here:
    http://www.casinomeister.com/forums/members/unibet-rep.html

    Besides their casino games, they offer Bingo, Live Games, and Poker as well.

    http://www.casinomeister.com/goto.php?c=maria


    :cheers:
     
  2. Aug 31, 2012
  3. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    .

    Good to see another casino with games from NetEnt in your accredited section (I assume Maria will be accredited). Can never get too many of those :D


    Maria is probably best known as a bingo site. Think Unibet also had another brand called Carlos Bingo or something.

    I also think they have a few games from other suppliers like Cryptologic and Microgaming.

    Maria is a fair casino alternative, but you can probably not expect the best casino promotions there.
     
  4. Sep 11, 2012
  5. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    .

    I have a question!

    I see that Maria is promoting a 100% up to €100 on your Swedish and Norwegian site, but the T&C for this offer on both of these sites says it can only be claimed by UK residents. Can the rep clarify this?

    I tried out Maria last year, so I am only asking out of curiosity.
     
  6. Sep 11, 2012
  7. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    When I read the bonusrules in my language it is offered to people from Sweden, Norway, Holland, Finland and UK. Can it be a typo in Norwegian maybe?;)

    I had an account at Maria, but they gave me too much bonus once and didn't ask for it back until I lost it all. I was new at gambling by then and thought they were just trying to cheat on me.
    So I just closed my account and never went back:oops:
     
    1 person likes this.
  8. Sep 11, 2012
  9. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    Yes, I now see they also have that information on the page. Looks like you are redirected to different set of T&C depending on which link you are using on their site.

    This is from the Swedish sign up page where it says UK only. Although the rules are written in English (except headline) so they have probably only messed up a bit. They should fix it :D


    Maria Casino - Passed: Maria.jpg,Sep 11, 2012
     
  10. Sep 11, 2012
  11. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    Honestly Rainmaker, that is not the page I get when I look at the rules. Mine is in Swedish all over:confused:
     
  12. Sep 11, 2012
  13. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    Hehe...Yeah I know. We have probably just followed different links on the site. As I said, It looks like visitors are redirected to different set of T&C depending on which link they are using on the site. I think I followed a Swedish banner link :D
     
  14. Oct 21, 2012
  15. Markus_Demon

    Markus_Demon Banned User - violation of <a href="http://www.cas PABaccred

    Occupation:
    SEO
    Location:
    Home
    One of the worsts casinos!

    I deposited there and well played, according to their banner it says you get 100% welcome bonus so i havent got it.

    I contacted their support and after 3 DAYS!! got a reply saying "what you want , i dont get you.." Then after explaining again and waiting another 3-4 days i got a reply that there is no welcome bonus...

    So i got mad and sent the url of the banner on which they stated the 100% welcome bonus and their support guy became angry saying " it's last time you send this kind of emails " :D


    Their support is almost non existent, very umprofessional and their TEC is also dodgy.
     
  16. Oct 22, 2012
  17. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    3 days for a reply is terrible. But as discussed on this forum in the past. Customer support has never been Unibet's strong side in my opinion. They are slow and live chat is usually offline.
     
  18. Oct 23, 2012
  19. Unibet Rep

    Unibet Rep Accredited Casino Representative

    Occupation:
    product expert casino & games
    Location:
    Malta
    Hello everyone,

    Thanks for bringing these issues on the Maria-site to our attention first of all.

    As some of you might be aware of we recently did revamp the Maria website and there’s been a few kinks to hammer out following this makeover.

    Being a site that supports several languages and having new content added to the site for the different markets on a daily basis (or almost daily) has unfortunately had a few slip ups in terms of a mix of languages on the site which we try to rectify as soon as they are being spotted – so if you see any other cases like these please feel free to let us know so that we can correct it asap.

    The 100% first deposit bonus on Maria is available for most markets but the offer can vary slightly depending on the market. What all customers have to do though is to opt in themselves for any bonuses available via the my account section on the website in order to receive them automatically on their deposit.

    Regarding Markus_Demon’s case, he did send us a pm here on cm and his issue was what I assumed resolved after that but if there still is some grievances from your side Markus_demon please feel free to drop me a pm.

    Br,
    Sue (Dave and I share this account so that we can cover when one is absent etc :) )
     
  20. Oct 23, 2012
  21. ab2911

    ab2911 Dormant account

    Occupation:
    Project manager
    Location:
    Malta
    It is NOT clearly stated that the 20 Free Spins upon the registration are for the UK residents ONLY.
    I prefer when the bonus is clearly displayed...now I dont know if I want to try for my welcome bonus....:rolleyes:
     
  22. Oct 23, 2012
  23. legenden1

    legenden1 Experienced Member PABnonaccred

    Occupation:
    Administration
    Location:
    Stockholm
    .

    There seems to be a 5 usd withdrawal fee. Anyway to get around that?
     
  24. Oct 24, 2012
  25. ab2911

    ab2911 Dormant account

    Occupation:
    Project manager
    Location:
    Malta
    :eek2:so no free spins and 5 dollars down the drain... OK I am officially closing my account...
    Which casino has good EVERYTHING plus netent?
     
  26. Oct 25, 2012
  27. Unibet Rep

    Unibet Rep Accredited Casino Representative

    Occupation:
    product expert casino & games
    Location:
    Malta
    Hi all,

    Although I can fully understand that paying a fee is never nice, its not hidden that a fee is being charged on withdrawals. If you open an account and go to the withdrawals or deposit options, it is clear how much we charge for deposits or withdrawals. For deposits, we do not charge anything.
    Once you do have money on your account, the fees will only show for the withdrawal option that is available to you.

    With regards to promotions not being clear, we are still looking into this but one problem here is that if you are in a different country, the promotion for that particular country is the default one popping up. Again, by no means do we deliberately try to make those promotions unclear.

    So if for example, you are living in the UK, you will by default get the UK promotion. If at that instance however, you register as a Finnish customer for example, the bonus conditions for being a Finnish customer living in Finland (if you choose that as your country) will apply. This is not unique to Maria and I have actually come across this similar behaviour on practically all other sites I signed up with.

    If anyone still has a problem with any promotion at all, please do not hesitate to contact us, either through normal support or via PM here at casinomeister. If mistakes have been made, we will always rectify them.

    All the best and lots of luck,

    Dave
     
  28. Nov 6, 2012
  29. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    Hi Dave.

    A few questions if I may - Do your casinos payout 24 hours per day?, if so I can fully understand the extra charge as the extra wages this would induce has to be covered somehow. Secondly, are the different rules per different countries based on fraudulent/scamming activities from the respective countries, if so, isn`t this a bit unfair towards all those that are not some form of an asshole?, for instance - Not all English are scammers, all scammers are English, I know and fully appreciate that you guys are fighting an never ending battle with these scum, but tarring everyone of a specific nationality with the same brush is a somewhat primitive approach for resolving an ongoing problem, my apologies if this isn`t the case at your casino`s ;).

    Thx in advance,

    Roy.
     
  30. Nov 9, 2012
  31. Unibet Rep

    Unibet Rep Accredited Casino Representative

    Occupation:
    product expert casino & games
    Location:
    Malta
    Hi Roy,

    the only honest reply I can give on this are that those are marketing decisions. Those kind of decisions are being revised from time to time and the above has been discussed before, but for the time being won`t be changed.

    Best regards

    Dave
     
  32. Nov 9, 2012
  33. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Although the 24hr WD question was glossed over
     
  34. Nov 9, 2012
  35. sapit222

    sapit222 Senior Member MM PABaccred

    Occupation:
    Student
    Location:
    Sweden
    Ive had an account at Maria for a while now & its been ok.
    They have lots of nice games (slots). :thumbsup:
    No luck there so far though with the winnings... :eek:
     
  36. Nov 13, 2012
  37. Unibet Rep

    Unibet Rep Accredited Casino Representative

    Occupation:
    product expert casino & games
    Location:
    Malta
    Even if we did have a 24/7, which we almost have, I still don`t know any banks who process payments 24/7. So withdrawals will always take a certain amount of time and in a lot of cases, this is due to the payment providers and not the operators.
    I have said this many many times in the past (although not on this forum), it is not in any operators interest to deliberately stall a withdrawal. The faster a withdrawal can be processed, the better for everyone involved and we are fully aware of that and are always striving to achieve that.
    So again, no, we do not process withdrawals 24/7 but we are pretty close to that.

    Dave
     
  38. Nov 14, 2012
  39. MAW3Y

    MAW3Y Experienced Member webby MM

    Occupation:
    General Manager- Entertainment Centre
    Location:
    Manchester
    But when I press for Live chat I get the message below even though it says CM-FridaB is availble on the first page?


     

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