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maple casino shame on you

Discussion in 'Casino Complaints - Non-Bonus Issues' started by 1819, Oct 13, 2006.

    Oct 13, 2006
  1. 1819

    1819 Dormant account

    Occupation:
    retired athlete
    Location:
    ny,nj,fla
    a while back my mom had a very small problem with maple. i got in touch with schalk, here on the site, and he was very helpful and i thanked him on the open forum for his help. well, sept. 16th my mom cashed out 1600 and got the usual work in progres message for about a week or so. i contacted schalk again for her and he told me they had to verify her deposits again. ok. pain in the neck but no problem. the documents were sent two weeks ago this coming monday. then my mom got an email saying it was the new no hassle form and she need only to reply. did that. today she gets a fone call from maple saying that they cant pay her because of the new gaming laws. what the hell is that?
     
    1 person likes this.
  2. Oct 13, 2006
  3. tennis_balls

    tennis_balls Dormant account

    Occupation:
    fish n chips promoter
    Location:
    Albuquerque, NM
    that's outrageous! hopefully it's just an error by an overzealous employee? hard to believe Maple would use the recently passed bill to do something like this.
     
  4. Oct 13, 2006
  5. henryVIII

    henryVIII Dormant account

    Occupation:
    teacher
    Location:
    UK
    You are, once again, flagging well behind the current events, balls.

    Its been a problem with a number of previously reputable sportsbooks and a few casinos recently 1819. Strange times at the mo.
     
  6. Oct 13, 2006
  7. frufrugirl

    frufrugirl Senior Member

    Occupation:
    retired
    Location:
    NorthWest USA
    See most recent CasinoMeister post in Online Casino Section hes outta town but checking in..- post your info there..he's inviting us to post with recent concerns ....maybe someone there he can talk to... good luck..this really sucks..:mad:
     
  8. Oct 13, 2006
  9. 1819

    1819 Dormant account

    Occupation:
    retired athlete
    Location:
    ny,nj,fla
    got a p.m. from schalk today. said he will pay outstanding cashouts. he doesnt know who made the call. could be scammers preying on the uncertainy of the whole situation. the caller told my mom to open an account in a state where it was still legal or open an offshore bank account and then it would be ok.
     
    1 person likes this.
  10. Oct 13, 2006
  11. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Wow- thats a bit of a worry isnt it??

    Surely the only people who knew you had a cashout pending from that casino were the casino employees...??...and is their rep seriously suggesting one of their employees would try to scam one of their customers????

    I hope I'm reading this one wrong :eek:
     
  12. Oct 13, 2006
  13. 1819

    1819 Dormant account

    Occupation:
    retired athlete
    Location:
    ny,nj,fla
    he is not suggesting that. i made that assumption. any hack can get financial info from "secure accounts" from casino's, or banks, or anywhere else. with all the confusion going on im sure predators will look to gain financially.
     
    1 person likes this.
  14. Oct 13, 2006
  15. frufrugirl

    frufrugirl Senior Member

    Occupation:
    retired
    Location:
    NorthWest USA
    Im glad it worked out.:)
     
  16. Oct 14, 2006
  17. henryVIII

    henryVIII Dormant account

    Occupation:
    teacher
    Location:
    UK

    I have to say thats not true.

    Are you seriously saying "any hack" can access your bank accounts?

    For casinos, yes, Id agree they are largely not 100% secure. Not to be taken for granted for sure.

    I think we all know that as common sense.

    Even someone like Tennis Balls might be able to 'sort of' comprehend that after a couple of read through agains.

    But still you may want to seek some answers (after you have been paid of course).

    Get paid, get out of there and then ask these questions Id say.
     
  18. Oct 14, 2006
  19. 1819

    1819 Dormant account

    Occupation:
    retired athlete
    Location:
    ny,nj,fla
    well, not any old hack but you'd be suprised how easy it is to get someones bank info. the biggest problem with casino security is that although the sites and transactions are secure(secure as possible), when you deposit with a credit/debit card they ask for your i.d. to cash out. front and back of card plus drivers license. you are told to fax those documents. that gets sent out overseas by a phone line. lol. anyway. i hope it was just a misunderstanding and i hope others dont start running into similar problems. i think for the folks here in the u.s. we should just stop for a while and find something else to do until this all blows over. atlantic city for me this week! i see you're from uk so no worries for you. happy gambling.
     
  20. Oct 14, 2006
  21. henryVIII

    henryVIII Dormant account

    Occupation:
    teacher
    Location:
    UK
    I think Tennis Balls said in another thread that it is probably confused employees creating confusion.

    It is not. It is, sadly, confused people like Balls who have confused themselves and then try to confuse others.

    While bet365, sportingbet, etc are very clear on the position that they dont take US players anymore there are some casinos who will confirm in writing that all bets are "on".

    Whether that is good enough for you is a personal thing. Personally I would stick to the big companies and stay away from the 'tiddlers' that the likes of Tennis Balls affiliates for.

    But, overall, you are right to be cautious now.

    Good Luck all the same.
     
    1 person likes this.
  22. Oct 14, 2006
  23. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Sorry 1819 - it looked like you were quoting the casino manager about the scamming. :thumbsup:

    Henry - 'tiddlers' :lolup: - classic comment
     
    1 person likes this.
  24. Oct 14, 2006
  25. henryVIII

    henryVIII Dormant account

    Occupation:
    teacher
    Location:
    UK
    Thanks :)

    Something about tiddlers and Tennis Balls seems to go together.

    Good luck and your problem is the same as many peoples problem these days. Any good casino will do the decent thing and honour its obligations.
     
  26. Oct 17, 2006
  27. 1819

    1819 Dormant account

    Occupation:
    retired athlete
    Location:
    ny,nj,fla
    mom got her money. good job schalk:thumbsup:
     
    1 person likes this.
  28. Oct 17, 2006
  29. handkey

    handkey Dormant account webmeister

    Occupation:
    webmaster
    Location:
    NJ
    it seems that more and more good reputation casino refuse to pay player with the new excuse : new gaming laws

    Congratuation!!1819

    Good Job, Maple, You are still a Good Online Casino!!



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