Manual Flushing/Locking Withdrawals at Rizk

Captain Rizk

Experienced Member
Joined
Oct 2, 2015
Location
Malta
I have seen a lot of threads about this topic and it is a very hot one. Whilst you have always been able to ask through live chat to have your withdrawals "locked" we have now added the capability for you to do this yourselves. I wanted to make sure that all CM members that request a withdrawal at Rizk are aware.

Once you have requested your withdrawal if you go to "my account" and select "transactions":

my account.jpg

You will then see your list of transactions including any withdrawals. Here you have the option to either "cancel" (reverse) or "Lock" (flush) your withdrawal:

my transactions.JPG

If you click on "Lock" then you will shown this screen.

lock it.JPG

Click on Yes and job done. The transaction will then be marked as "waiting approval"

We will of course make every effort to process the payments as quickly as we possibly can but this is a sure fire easy way to stop those itchy fingers whilst we do.

We believe that this is just another obvious and "No Bullshit" approach.
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Oh my God, finally a casino with the right approach and that listens to feedback on here. This was such a sore point for many and now players can have some peace of mind. What a great precedent to set, others should follow suit for sure!


Truly outstanding Rizk:thumbsup:
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
I have seen a lot of threads about this topic and it is a very hot one. Whilst you have always been able to ask through live chat to have your withdrawals "locked" we have now added the capability for you to do this yourselves. I wanted to make sure that all CM members that request a withdrawal at Rizk are aware.

Once you have requested your withdrawal if you go to "my account" and select "transactions":

View attachment 69241

You will then see your list of transactions including any withdrawals. Here you have the option to either "cancel" (reverse) or "Lock" (flush) your withdrawal:

View attachment 69242

If you click on "Lock" then you will shown this screen.

View attachment 69243

Click on Yes and job done. The transaction will then be marked as "waiting approval"

We will of course make every effort to process the payments as quickly as we possibly can but this is a sure fire easy way to stop those itchy fingers whilst we do.

We believe that this is just another obvious and "No Bullshit" approach.

Great addition to the cashier. Thanks Cap'n:thumbsup:
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
Joined
Feb 14, 2007
Location
Cyberspace
Great Step by Rizk Casino - I applaud you :)

Now if only the predators can look and learn... You know who you are!

Nate
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Very interesting to observe which casinos do not implement this option in the coming weeks, and their interpretation of Responsible Gambling towards their customers.

Or if indeed it is just a PR exercise and that they will do their utmost to make flushing difficult. Here's hoping not.

Rizk have just blown this wide open and set the standard :)
 
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Deanna

Senior Member
Joined
Dec 1, 2011
Location
Ohio
And now that we know it can be done I would be thrilled if others would adopt the same method. Kudos!
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
Captain Rizk, you just earned my utmost respect. I bow to you to say a representative thanks for all those who are "easy reversers" and will benefit tremendously from this RG feature to control their gaming.

Number Color & Co. - eat this!!! :D


EDIT: Could one of the UK CM members send this to the UKGC to show them how RG is being done. :thumbsup:
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Captain Rizk, you just earned my utmost respect. I bow to you to say a representative thanks for all those who are "easy reversers" and will benefit tremendously from this RG feature to control their gaming.

Number Color & Co. - eat this!!! :D


EDIT: Could one of the UK CM members send this to the UKGC to show them how RG is being done. :thumbsup:

So impressed with this, a couple of hours on and it still hasn't sunk in how big this is. This is monumentally good news for the industry and beats even getting a decent cashout....that feeling goes away (and the money) but this affects everyone involved in the industry and gives players some self-control back.

Can't wait to see how this plays out now, number colour must be feeling pretty redundant. Like they weren't resting on their laurels already.

All casinos should take note :cool:
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Quality!

Even if the casino name had been removed from all posts/screenshots I would have needed only one guess who would be player friendly enough to introduce this fantastic tool :thumbsup:
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
Setting the bar high this is a first as far as I know!

Really good what Rizk have done - as someone else said award worthy for sure !!!
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
Although I'm not much of a reverser, I can appreciate that this will help a lot of people who are.
It also shows a commitment to responsible gaming.

So to show my appreciation and respect for Rizk, I've just made a £100 cash donation to their site.

Let's hope more operators follow Rizk's example
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
Reversing sure gives a casino short term gain - but it can leave such a bad feeling for a player even though yes we all are responsible for our own choices, that it can effect the relationship between player and casino.

Rather allow the player to be in FULL control of the experience win or loose. Like land base you only wait as long as it takes the cashier to flip the chips to £. Choosing when you hit the cage is of course another matter.

But over all this is a great function now at Rizk. I will be playing here again for sure when my Tab is up.
 

mac72

Threatening behaviour - PITA
Joined
Oct 13, 2014
Location
n ireland
That is really excellent and also commercially sound for the casino.As a user of the "take a break option" on other sites when its implemented the whole account is locked meaning the withdrawal is safe but also the casino cannot benefit from any more deposits in that period.This should suit player and casino alike and is exactly the way it should be across the board. Kudos to Risk:thumbsup:
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Weird how I haven't taken the 'Rizk' to play there yet myself. I had registered but was hit with an email stating I needed to verify before depositing, which is fair enough and in hindsight probably the best way of doing it.

Assuming there isn't a window in which to do this in- it was about four months ago :eek:

Time to rummage the paperwork to find some KYC-related stuff! Rizk is obviously highly thought-of and it's time to see for myself, especially after today's revelations!!
 
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