Mansion group voids 24K on false information VIPHOST

[vinylweatherman]

Around five years ago I would frequently play at casino.com which I believe is in the mansion group.

They would email, ring, hound me anyway possible to make deposits. Send me "free" gifts and offer me 100 - 200 % bonuses which is a lot considering the deposit amounts.

I was told something similar to the OP that;

1. If I took up the bonus I could bet whatever I wanted, no limit.

2. I could cash out at any point regardless of whether there was a active bonus and they would just remove the bonus given from my account ie if I receive a $2000 bonus and win $30k they would just deduct the $2k from my winnings. At the time they specifically explained it this way. I was naive back then and took them at their word.

I learnt a harsh lesson though when I tried to withdraw $8k and they made a number of stall tactics and two months later I was still waiting as they hadn't received a notarised copy of my ID and after sending it three times I got the message they were not going to pay.

There are a large number of predatory casino's who are just grubs. The only point I can make is why play at casino's like this who never seem to play when you play at excellent casino's like Videoslots who pay within 5 minutes. (they did today.. super impressed)

All I can suggest to the OP is take the $5k and run. You could be waiting for months or years for money that money that never come. After all, even if you win you still have to get them to pay you.

Pretty clear case of bait & switch by the vip host. Worth sending to the CMA inquiry as an example of what goes on in the industry.

 

[redsfan]

I believe they have a new manager overlooking the casino side of things so there may be some hope.