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Mansion Bonus Offer Problems

Discussion in 'Online Casinos' started by arccos, Jun 20, 2006.

    Jun 20, 2006
  1. arccos

    arccos Dormant account

    IT Developer
    Best Not Said These Days
    Just a warning out there for anyone looking to use the Mansion casino bonus offer. Their website states:

    "For example, If you deposit USD 200, we will place a FREE USD 100 as instant playable bonus credits into your MANSION account. Wager USD 3,600 on any casino games Please note - Blackjack does not count towards the cash out requirement and you can withdraw the awarded bonus as cash. "

    This is not strictly true. They only match 50% up to 50 Pounds Sterling. Their website terms are very clearly in USD, but they do not match 50% up to $100.

    It ends up being about $8 difference if you do deposit $200 for the $100 bonus, but it is deceptive.

    Support could not immediately help by simply crediting the account difference, or through any other means. They apparently have to talk to the higer ups. I'll report back once it gets resolved.

    In the mean time, I would suggest depositing slightly less, or simply avoiding the site altogether for now.

  2. Jun 20, 2006
  3. MANSION Casino

    MANSION Casino Dormant account

    Member Service Manager
    The problem has been rectified now it was an exchange rate issue with our bonus configuration.

    If someone has an issue please send me an email and well credit the difference.


    MANSION Casino
    4 people like this.
  4. Jun 20, 2006
  5. arccos

    arccos Dormant account

    IT Developer
    Best Not Said These Days
    Yes, it was taken care of within 4 hours. They made good by me. Thanks!
  6. Jun 20, 2006
  7. spearmaster

    spearmaster RIP Ted

    Devil's Advocate
    Good to see that you've changed your bonus structure and that you respond to problems. But hasn't changed my personal opinion because I still believe the way you handled the last promotion was wrong and you never came back to address this after your only appearance.
  8. Jun 21, 2007
  9. yonya

    yonya Dormant account

    Dear MANSION Casino,
    could you be so kind to let me know where I can read in the net any positive discussion about your casino?
    1 person likes this.
  10. Jun 21, 2007
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Um. The last post was from last June - not this June :D
    1 person likes this.
  12. Jun 21, 2007
  13. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    Eyes like a hawk! :thumbsup:

  14. Jun 21, 2007
  15. Simmo!

    Simmo! Moderator Staff Member

    Web Dev.
    Ears like an elephant :D
  16. Jun 21, 2007
  17. Rusty

    Rusty Banned User - repetitive flaming

    Manchester UK
    Nose like a bloodhound?

    That has to be the ugliest super hero ever.:p

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