- Joined
- Apr 12, 2010
- Location
- amelia, ohio
hi they sent me a $20 free bonus i read all the legal mumbo jumbo and said i agreed. i won just over $10,349.00 on a progressive jacks or better game. i called them to see what documents i needed to send, they told me. then they told me that since i hadn't made a deposit i could only get #50.00, by their bonus rules. i looked all over the postcard they sent me and there was nothing that said that on the postcard.then i uninstalled it reinstalled it and read all the policies again and it still didn't say anything about making a deposit before you could get more than $500. so i called them and finally found the bonus rules in small print at the webpage. they told me that they would put my remaining 9800 into a separate account and everytime i made a deposit they would match it from that account at 100% match. i asked them why they couldn't at least put it in my account as a bonus and playthrough it which by the way is 1500 times the bonus. they said that wasn't possible. so like a fool i deposited $100 they did match it. i won $400 on a royal that wasn't progressive and then they took the bonus back to a $100. they said i had 6 months to use the bous but with over 9500.00 it would take me forever to deposit that much money. can anyone help me get my "bonus" money? tx for any help. witchy56oh