Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Main Street Group

The Main Street Group was listed in our Accredited section for a number of years until the US market bottomed out. Their payments for winnings slowed down which prompted a number of complaints concerning their inability to process cashouts expediently - thus they were removed from the Accredited section.

Nevertheless, their treatment towards players has always been in sync with Casinomeister's philosophy statement - they are one of the good guys.

I met with the operator in London recently, and he has assured me that he's ready to come back on board. So we're giving them the chance to prove they are still worthy of accreditation. Since they've been here before, we're running this for 30 days.

If there are any issues, the casino rep is here https://www.casinomeister.com/forums/members/

Las Vegas USA
https://www.casinomeister.com/static/goto.php?c=lasvegasusa
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chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
It would be great to have them back, but do we know what their cashout timeframe is now? It was some ridiculous 2 weeks before, but a couple people have mentioned it's much faster now. Anyone who plays there (and cashed out) can you let us know how long it took?
 

maphesto

Dormant account
Joined
Jun 5, 2009
Location
Sweden
I read this from Las Vegas USA:

You do not have permission to view link Log in or register now.


Q: How long does it take to get paid?
A: We process redemption requests on a daily basis. Please expect withdrawals to take up to 2 weeks to process provided that all and every single deposit has successfully cleared out. It is very important to us that we meet or exceed your expectations. For this reason we need you to understand ahead of time that regulatory changes in the marketplace have limited the availability of deposit and withdrawal methods and have increased the time required to process withdrawals.

Up to two weeks to process? :confused:
 

MisterBJ

Account suspended until further notice - please co
Joined
Feb 13, 2013
Location
Atlanta
I actually play at their casinos. Each time I've made a cashout. I would receive it in 1 week by regular mail; And 3 days by Fedex.
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
i dont play there beacuse of this:

Players from outside US and Canada: Due to a higher incidence of fraud and bonus abuse, PLAYERS LOCATED OUTSIDE USA AND CANADA WILL NEED TO ACCOMPLISH TWICE THE REGULAR WAGERING REQUIREMENTS ACCORDING TO THE RULES AND THE GAMES ABOVE, AND THE WAGERING LIMITATION ON ALL BONUSES AND PROMOTIONS WILL BE INCREASED TO 100 TIMES IF REAL SERIES VIDEO SLOTS IS INVOLVED.


i got a problem at 2 or 3 year ago duing to this
did not get paid more than $3000

made 200% of the wr, and after that they continued to put new WR

and i never got any fraud or bonus abuse neither there neither in any casino
 

premiergaming

Banned User - bogus PAB
PABnoaccred
Joined
Oct 15, 2012
Location
england
Well i have not played at their Casinos. But we promote them. Their Affiliate program is bang on with Stats :)

Hope they become Accredited :)
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
i dont play there beacuse of this:

Players from outside US and Canada: Due to a higher incidence of fraud and bonus abuse, PLAYERS LOCATED OUTSIDE USA AND CANADA WILL NEED TO ACCOMPLISH TWICE THE REGULAR WAGERING REQUIREMENTS ACCORDING TO THE RULES AND THE GAMES ABOVE, AND THE WAGERING LIMITATION ON ALL BONUSES AND PROMOTIONS WILL BE INCREASED TO 100 TIMES IF REAL SERIES VIDEO SLOTS IS INVOLVED.
...
Bonuses are not obligatory.

If you had an issue before with them, please feel free to submit a PAB and we'll take a look.
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
i dont play there beacuse of this:

Players from outside US and Canada: Due to a higher incidence of fraud and bonus abuse, PLAYERS LOCATED OUTSIDE USA AND CANADA WILL NEED TO ACCOMPLISH TWICE THE REGULAR WAGERING REQUIREMENTS ACCORDING TO THE RULES AND THE GAMES ABOVE, AND THE WAGERING LIMITATION ON ALL BONUSES AND PROMOTIONS WILL BE INCREASED TO 100 TIMES IF REAL SERIES VIDEO SLOTS IS INVOLVED.


i got a problem at 2 or 3 year ago duing to this
did not get paid more than $3000

made 200% of the wr, and after that they continued to put new WR

and i never got any fraud or bonus abuse neither there neither in any casino

So in other words the 'rest of the world' are bonus abusers. Not very player friendly. Please PAB. I would dearly love to see the outcome. The time is opportune as they want to get back on board.
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
Bonuses are not obligatory.

If you had an issue before with them, please feel free to submit a PAB and we'll take a look.

of course bonuses are not obligatory, and i dont say that they are rogue nothing close to that.... but i think like chuchu said, all players out of usa and canada are bonus abusers for them??.... not very good


i had already made the PAB with that problem
it was before they lose the acreditation 1st time....
but the rule i checked today sthill is there...

more...
the pab was not sucefull because i was Stup.......

because in that time they called me saying that withdrawal was aproved, live chat said rejected...
but i did not save the conversation of when they called me (stup......)
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
IMO, and I've always been of this opinion, accredited casinos should be held to a specific processing timeframe in relation to withdrawals.

By "process" I mean the cashout should be audited/verified and released within a set timeframe. Given the current US situation, its unreasonable to impose conditions on the transmission time, but AFAIC there is NO excuse for not sending/finalising a withdrawal within a reasonable time.

My suggestion is:

1. Accredited Casinos must process withdrawals within 48 hours of the withdrawal request, with the exception of first time withdrawals which must be processed within 72 hours.

2. If Accredited Casinos are happy to take deposits and be fully operational in all other aspects 7 days a week, then they should be processing withdrawals 7 days a week as well.

3. The above timeframes are waived in cases of suspected fraud and/or breach of terms.

I would think that any operator who respects and values their customers would have no problem implementing the above.

If these terms are not to be considered for general implementation across the board (although I sincerely hope they will be) then they should be applied to Main Street Group during their BOF at a minimum.....lets see how serious they really are.

I personally don't think that "must pay in a timely manner etc" is strict or tough enough, and is an area of accreditation that requires a review.
 

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
of course bonuses are not obligatory, and i dont say that they are rogue nothing close to that.... but i think like chuchu said, all players out of usa and canada are bonus abusers for them??.... not very good


i had already made the PAB with that problem
it was before they lose the acreditation 1st time....
but the rule i checked today sthill is there...

more...
the pab was not sucefull because i was Stup.......

because in that time they called me saying that withdrawal was aproved, live chat said rejected...
but i did not save the conversation of when they called me (stup......)

Lol, I feel like the unwanted step-child at Jetbull....ie EVERYONE can have bonuses BUT Canada and Greece..like us Canuckleheads just sit here scouring for freebs all day. I can dep, play and WD, but God forbid I'd want a bonus or take part in any promotion, cuz the terms and reps say nada.
 

slotmaster

Paleo Meister (means really, really old)
Joined
Apr 2, 2011
Location
Ontario
This is interesting, back in the day main street was my favorite group, even though it did take 2 weeks to get a withdrawal, they did speed up for a short time to about 3 days and then back to 2 weeks and also they got rid of withdrawal options so it's impossible to withdraw from their casino's.

If they speed up withdrawal time and get deposit/withdrawal options (namely instadebit) I might play there again.

This goes out to every casino/poker group, it's not hard folks, offer great customer service and a pleasant playing experience like pokerstars for poker and like jackpot capital group for casino's ( or any other one that gets rave reviews here) and you will be making profit like them.:)
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Bonuses are not obligatory.
That is true, however I feel this is a very player unfriendly rule and I personally would not be happy to see Mainstreet casinos listed as CM Accredited while this rule is still in place.
On top of that, it is one of the stupidest rules I've ever seen anywhere; at all other casinos slots count at 100% in WR, so why are Mainstreet "punishing" players for playing slots... ? :confused:

KK
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
That is true, however I feel this is a very player unfriendly rule and I personally would not be happy to see Mainstreet casinos listed as CM Accredited while this rule is still in place.
On top of that, it is one of the stupidest rules I've ever seen anywhere; at all other casinos slots count at 100% in WR, so why are Mainstreet "punishing" players for playing slots... ? :confused:

KK

The problem with this is that it is bullshit. They are making the WR on slots 100x. You CANNOT advantage play SLOTS, there is absolutely no skill involved. RTG has also REMOVED a vast number of the "classic" slots, so if one is to avoid the real series variety, it leaves less than a dozen allowed games.

It's bullshit also because the REAL "bonus abuse" took place on the allowed classic slot "Frozen Assets", so not only have they shut the stable door after the horse has bolted, they have gone to the wrong stable. Their bonuses are not as big as at other RTG casinos either, more in line with Microgaming at around 30% to 40%. I see no reason for the non US player to even consider Main Street, even for non bonus play, because they still pay slower than most non-US casinos.

I am sure that for many, the attraction of RTG software is the real series games, so take that away and you have a casino that looks like it is from the 1990's.

Even odder is that non-US players appear to be allowed to play Blackjack with a bonus, yet there IS an element of skill and strategy here that would make "bonus abuse" possible.

Because of this highly US focussed policy, Main Street are very vulnerable to another "black Friday" style problem, as they have "all their eggs in one basket". This may be the initial cause of their 2 week payment period, even for non-US players, in the past. Their non US player base will consist of those who don't take bonuses, and so will never grow big enough to become a significant part of the business.

I would very much like to hear from the rep just HOW one can so thoroughly "abuse" bonuses merely by playing the slots, and why only non-US players are capable of figuring it out.
 

mrmark21

Dormant Account
Joined
Nov 13, 2012
Location
australia
I understand that bonuses aren't obligatory. However IMPO they should treat every customer the same. Unless the customer has a negative history.

Also labeling non us players as bonus abusers (which is what they are technically doing) doesn't sound very becoming for a soon to be accredited casino.

People can choose not to play there, I personally won't be :)
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
I understand that bonuses aren't obligatory. However IMPO they should treat every customer the same. Unless the customer has a negative history.

Also labeling non us players as bonus abusers (which is what they are technically doing) doesn't sound very becoming for a soon to be accredited casino.

People can choose not to play there, I personally won't be :)

I used to play there, way back when they were Playtech. I still have dormant accounts at two of their casinos. I didn't join the last one as it's branding was very US focussed at the time. Not only did they claim that all non US players were incapable of playing the slots "fairly" with a bonus, they took 2 weeks to pay as standard. The only thing that has changed is a reduction in the payment timeframes, but even 4 days is not at all attractive for the non US player.

With RTG, EVERY damn slot is now a "real series" slot, so non-US players either have to play without even the 30% bonuses, or never play what is the main selling point of the software, the Real Series slot engine. Alternatively, I could play at many other RTG casinos, play Real Series slots, and find bonuses of 100% or more freely available. These others DO bonus ban players, but on merit, not by claiming "the whole world" are against them.

I believe this stance has little to do with any actual data that non US players can't be trusted not to "hack" the slots to their advantage, but to do with them having a very narrow target market of US players, and shutting out the rest by putting them off rather than going to the trouble to analyse each market in turn for risk vs promotions.

The daft thing is, I could easily "abuse" a Main Street bonus without going anywhere near a Real Series slot, in fact, having an excuse for NOT playing slots "like a normal recreational player would" is a distinct advantage.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Cause us yanks just don't "get it".

Rick

The problem is, neither do I:confused:

How can I "skillfully" play the real series slots to the extent that a casino group is sufficiently worried that I can consistently beat a 30% bonus, so they had better make it impossible to beat by making the WR 100x.

You yanks have also had your intelligence insulted by the implication that you are not clever enough to figure out what everyone in the rest of the world knows, how to beat the slots.

The only people to claim they can beat the slots by seeing the "patterns" and thus alter their bets at opportune moments are awarded tin foil hats. Of course, if one could predict the cycles, one would ramp up the stake when a bonus round was "due", and thus beat the casino consistently. Some players seem to have the skills necessary to manipulate the RJs to pop on demand, but unfortunately they can only do so at the dodgier joints, and the only evidence for their exploits is the winners roll published by said dodgy casinos:rolleyes:
 

pmutts

Dormant account
PABnonaccred
Joined
Sep 23, 2011
Location
North Texas
I never thought I would say this to NIFTY

IMO, and I've always been of this opinion, accredited casinos should be held to a specific processing timeframe in relation to withdrawals.

By "process" I mean the cashout should be audited/verified and released within a set timeframe. Given the current US situation, its unreasonable to impose conditions on the transmission time, but AFAIC there is NO excuse for not sending/finalising a withdrawal within a reasonable time.

My suggestion is:

1. Accredited Casinos must process withdrawals within 48 hours of the withdrawal request, with the exception of first time withdrawals which must be processed within 72 hours.

2. If Accredited Casinos are happy to take deposits and be fully operational in all other aspects 7 days a week, then they should be processing withdrawals 7 days a week as well.

3. The above timeframes are waived in cases of suspected fraud and/or breach of terms.

I would think that any operator who respects and values their customers would have no problem implementing the above.

If these terms are not to be considered for general implementation across the board (although I sincerely hope they will be) then they should be applied to Main Street Group during their BOF at a minimum.....lets see how serious they really are.

I personally don't think that "must pay in a timely manner etc" is strict or tough enough, and is an area of accreditation that requires a review.

I completely agree with you. I could not have voiced or worded my own opinion regarding this matter any better than you did.
 

universal4

Webmeister
webmeister
Joined
Feb 13, 2009
Location
Florida
You yanks have also had your intelligence insulted by the implication that you are not clever enough to figure out what everyone in the rest of the world knows, how to beat the slots.

Huh?

After putting my money in I couldn't find the handle so I didn't know how to make the little wheels spin.

I guess playing online might not be a good idea until I put some handles on my computer.

Would love to see the things Nifty recommended implimented accross the board.

Rick
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Huh?

After putting my money in I couldn't find the handle so I didn't know how to make the little wheels spin.

I guess playing online might not be a good idea until I put some handles on my computer.

Would love to see the things Nifty recommended implimented accross the board.

Rick

It may not be that. It seems Neteller contains "special" magic money that strikes fear into many casinos. They believe Neteller deposits are blessed, and thus they also seem to attract the same restrictions on bonuses, ranging from a complete ban at Rushmore (but who gives a t*** - Neteller users aren't that stupid that they would deposit there:p), to a 20x WR on the DEPOSIT at Ladbrokes before they will even contemplate awarding the bonus with a 30x WR.

Obviously, yanks are denied access to this special blessed money, and have to use second rate money scraped through byzantine bureaucratic hoops just to get it out of the country and into the casino.

Maybe attaching a handle to the PC would help.

I wonder if Windows 8 users will suffer extra restrictions because the OS can work on all kinds of device, and Microsoft scuppered the user agent string in IE10 so casinos can't spy so much on players and accuse them of "multiple browsers" (whatever the **** that means:confused:).


Still, bring back Frozen Assets and I will abuse the hell out of their bonuses without going near a real series slot:p
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
1. Accredited Casinos must process withdrawals within 48 hours of the withdrawal request, with the exception of first time withdrawals which must be processed within 72 hours...
I'm sure this is already being done since the longest cashout period of any of the casinos listed here (according to the individual accredited casino pages) is 48 hours.

I'm almost positive that the "up to 2 weeks" mentioned by the casino's terms and conditions concerns the time it takes for the player to receive funds. But this can be clarified.

Nifty is right - the process or cashout needs to be defined better in the accred section.
 

MisterBJ

Account suspended until further notice - please co
Joined
Feb 13, 2013
Location
Atlanta
When all said and done. I think Main Street will become accredited here. They are a good group. Their bonuses are cashable and most table games are allowed. I have never waited on a check by regular mail over 1 week from cashout.
 

colly

Senior Member
PABnononaccred
PABaccred2
MM
Joined
Mar 27, 2001
Location
earth
I suspect they are targeting the USA market which has much less choice than the rest of the world- accredited or not who is going to play a casino with the same series of games and an average payout time when they have a 100 times play through requirment if they take a bonus when they can play a casino with between 15 and 30 times, the same games and same or faster payouts= - even if I am playing VP and not using a bonus I am going to play at the casino that treats me nicely (and that includes not labelling me a bonus abuser becasue I am AUstralian) and that will pay me in the same or a faster time frame.

The business model only makes sense if it is based on the USA markets as seriously it is only the USA that gets "normal treatment" and are going to go for this.
 

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
I'm sure this is already being done since the longest cashout period of any of the casinos listed here (according to the individual accredited casino pages) is 48 hours.

I'm almost positive that the "up to 2 weeks" mentioned by the casino's terms and conditions concerns the time it takes for the player to receive funds. But this can be clarified.

Nifty is right - the process or cashout needs to be defined better in the accred section.

*business hours* - if a casino doesn't process on weekends that can stretch to 4-5 days.
 
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