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Luckyscouser45

Head honcho
MM
Joined
Aug 13, 2018
Location
No mans land
Got a withdrawl pending for £100 so goes to chat to ask how long they take to process and customer advisors told me my details don’t match at all with what I’ve written? Saying that it’s a completely different person?!!!! But on my screen I see my correct details my card details my name my address date of birth etc. Not impressed at all and she’s insisting I’m not who I say I am! After all the verification drama last week I’m guessing they’ve got me mixed up some were along the line. Nobody is listening to me and it’s concerning that I’ve got a withdrawl pending as well. I’ve withdrew in the past too and now I’m
Supposedly fully verified but now saying the details I’ve put in the chat don’t match the email
 

hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
If you have nothing to hide and you just gave the wrong email just relax. We all have different emails for work and adult memberships haha :)

The rep here is execellent. Give him time to help
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
Aye, they're good guys. Withdrawals are rarely more than twelve hours to process, and usually less.
 

LV BET

LV BET Representative
Joined
Feb 13, 2018
Location
Malta
Hi All,

Am I late to the party? Is everything sorted now? @Luckyscouser45 - feel free to drop me a message if I can help you with anything else. I don't want to disclose anything but there are some similarities between the mentioned email accounts, user accounts and similar data. I believe though, that our team has provided you with all the necessary info and we have done everything in order to exclude any mishaps.

Kind Regards,
Stan
 

Luckyscouser45

Head honcho
MM
Joined
Aug 13, 2018
Location
No mans land
Hi All,

Am I late to the party? Is everything sorted now? @Luckyscouser45 - feel free to drop me a message if I can help you with anything else. I don't want to disclose anything but there are some similarities between the mentioned email accounts, user accounts and similar data. I believe though, that our team has provided you with all the necessary info and we have done everything in order to exclude any mishaps.

Kind Regards,
Stan
Yes all sorted now thank you. I hold my hands up it seems I made the mistake and therefore apologies for my hasty post!
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
maybe you can help me I verified before I deposit, got confirmation email account fully verified, but on casino website says you're acount is not verified.
 

LV BET

LV BET Representative
Joined
Feb 13, 2018
Location
Malta
maybe you can help me I verified before I deposit, got confirmation email account fully verified, but on casino website says you're acount is not verified.
Hi samdog21,

Send me a private message with your username/email details and I can forward it - but have you tried asking our Support Agents on chat?

Edit: I checked your account and your account status in the My Account > Profile says "Verified". When did you check it last time?

Kind Regards,
Stan
 

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