Resolved LV bet... balance disappeared

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Could admin change the thread title to 'LV Bet balance - and Playford's bog roll - disappeared'

thanks in advance
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
Could admin change the thread title to 'LV Bet balance - and Playford's bog roll - disappeared'

thanks in advance
Will you piss off!!
this was a most serious issue of my £50 balance vanishing.. (like chips diet plans for 2020)
The fact we have no live chat, the fact it’s happened before...
and more importantly Jan! Our new dan has took me down a road of massive pain and suffering.
on a serious note it’s Friday night, reps have a life to. Im in no massive rush to gamble my £50, and the loads of free spins Jan gives me for his shit advice!..
anytime before next Friday is fine reps. in other news this kebab may cause issues in the playford toilet department in the morning.
my usual poo is 7/8, always up early walking my dog.
this may prove different.
#makeplayfordspoosgreatagain.
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
I agree, you might want to set the alarm a bit earlier this time for walkies, lest your bowels go 'walkies' all over the bed :eek2:
This was about a serious concern i had regarding my missing balance.
you turned it into some toilet humour circus of filth.
(new members and others, I will update you regarding my balance issue)
 

LV BET

LV BET Representative
Joined
Feb 13, 2018
Location
Malta
Hey everyone :)

While I do appreciate the banter, always nice to see, it did make looking for @Playford7's issue just that tiny bit harder :) Luckily our amazing CS team seem to have managed to solve it with Playford directly this morning and I do hope that he's happy with the solution we've found for him!

Let me know if you have any other issues and I'll look into them straight away!

Kind Regards,
LV BET
 

L&L-Jan

Affiliate Manager for Accredited Casinos
Joined
Jun 15, 2013
Location
Malta
Blame it all on me guys, no worries I have a very thick skin :)

With bonuses/cashback, what I don't like - as a warning for fellow members :)

If you meet wagering, bonus funds are transferred to your cash wallet. If your cash wallet is empty, you will need to restart the game to update your balance, basically wagered bonus funds disappear when wagering is met.

But besides that, everything is pretty top notch.

Kr. Jan
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
Right the title needs to be changed.
I was a total cockwomble and messed up.
before leaving book of Ming I some how managed to place one £50 spin before leaving to go to reactoonz where my balance was zero.
How i done this I’ve no idea...
It was bonus funds anyway so if that £50 spin won it would of been voided anyhow, which I’m aware of.
so LV BET I’m sorry this was my fault, and your customer service where lovely this morning and gave me back the £50 balance.
great casino, never in doubt and would recommend to anyone.
also L and L Jan I’m sorry too! Please don’t ban me from all your casinos :)
 

irish-ranger

Senior Member
MM
Joined
Sep 1, 2018
Location
United Kingdom
Right the title needs to be changed.
I was a total cockwomble and messed up.
before leaving book of Ming I some how managed to place one £50 spin before leaving to go to reactoonz where my balance was zero.
How i done this I’ve no idea...
It was bonus funds anyway so if that £50 spin won it would of been voided anyhow, which I’m aware of.
so LV BET I’m sorry this was my fault, and your customer service where lovely this morning and gave me back the £50 balance.
great casino, never in doubt and would recommend to anyone.
also L and L Jan I’m sorry too! Please don’t ban me from all your casinos :)
Blame is on the chillis..
 
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