Baptism by Fire - success Luky Dino Casino - into the fire!

Hi Harry,

No promos? are you sure we are referring to the same lucky dino with tons of monthly promos (risk free, new games promos, etc) and rewards through the process bar? Check again please ;)

Correct all first deposit and reload bonuses need to be wagered 50 (fifty) times the bonus amount, but during the special campaigns you are required to wager your initial deposit 5 five times. *the campaigns you seem to have missed I will send them for you the one we had this month for example:


I can give you also heads up on the next ones if you want :)

Finally payments funny you mention it, true we have this terms and condition, but last week for example we had a 50 000 eur winer and he was paid at once... We also know how to make exceptions and not have bad advertising from unhappy gamblers :)

Please complete the list I am curious to see which other fallacious information we can discover :D

Welcome to CM LuckyDino. You came to the right place. Survive us and you'll be good to go. :D

Back when i registered there was just nothing, well, at least I never received anything worthwhile. :confused:

Big plus that your FS winnings are wager free. :thumbsup:

The term for dividing payments is in your T&C's. Period. Whether it is enforced or not is at your management's discretion. Yes, you paid a 50K win in one shot last week but was this a VIP player? had he lost 100K in the previous days? Things are relative. Fact is you have the term and can apply it at will. Personally, i don't want to find out whether you will or not.

I have every year the odd withdrawal in that region and to suddenly be confronted with 10 monthly payments is not something I want to experience.
 
as promised here is the heads up on next promos:

23rd November – Warlords new Netent game pre-launch
Any deposit during the day gives 25 free spins on Netent’s new game launch Warlords on the following day when the game is launched.

24th November - Spinosaurus Warlords new Netent launch
Deposit 50€ get 30 Free spins
Deposit 100€ get 100 Free spins

25th November - Risk free up to 1000SEK (SWE only)
During that day all new depositors from Sweden will receive their money back up to 1000SEK If they don’t manage to win with the first deposit. First deposit bonus can be combined with this offer. Risk frees will be credited on the following day before 12:00 CET. Wagering on the risk free amount is 10x

30th November - Dino’s Lucky Spin
For every (any) deposit get 21 spins on Glow. Whoever hits the biggest win of the day with these 21 spins, gets the 100 Mega Spins (high value free spins) as a main prize. 50Megas for 2nd place and 20 for 3rd. Mega spins are credited on the next day on Glow. Personal score and top3 will be shown on the leaderboard.

Not so bad LuckyDino considering the winnings from FS are wager free.

Question is why you don't display these offers on a promotions page on your site? I could not find one, maybe I am looking in the wrong place. :confused:
 
I am not mocking, but I do not appreciate being judged without being given the chance and been compare to crap casinos

Hey it just came across really rude! I am not here to bash you before giving you a chance. I just thought it was a bad term from experience. And I know that Harry poster checks his facts pretty well so I decided to take it for what its worth. But yes I should check myself. But I am lazy today ok. ;p

I cant comment more because I cant get on the site. But maybe it is because I already have an account or something. I will check when my session is over. If it doesnt work I will PM you my email address

Good luck!
 
Welcome to CM LuckyDino. You came to the right place. Survive us and you'll be good to go. :D

Back when i registered there was just nothing, well, at least I never received anything worthwhile. :confused:

Big plus that your FS winnings are wager free. :thumbsup:

The term for dividing payments is in your T&C's. Period. Whether it is enforced or not is at your management's discretion. Yes, you paid a 50K win in one shot last week but was this a VIP player? had he lost 100K in the previous days? Things are relative. Fact is you have the term and can apply it at will. Personally, i don't want to find out whether you will or not.

I have every year the odd withdrawal in that region and to suddenly be confronted with 10 monthly payments is not something I want to experience.

Not so bad LuckyDino considering the winnings from FS are wager free.

Question is why you don't display these offers on a promotions page on your site? I could not find one, maybe I am looking in the wrong place. :confused:

Have to retract those statements for now as the T&C's are somewhat confusing. :confused: LuckyDino, please clarify.

Further, the T&C's still state that players can deposit in GBP? Is that allowed? Firstly, without the UK license and secondly, who can register his account in GBP other then UK residents?

Capture 765.PNG
 
Why? The system is geolocational and you'll get booted if attempting to put UK details in.

I think I must have played there BEFORE the big changes in the rules in 2015 when many casinos didn't bother to apply for a UK license and withdrew from UK players.

But they were sound. And yes you rightly point out the providers license is stated, nothing unusual in that. Many casinos do it.

So far nothing that's been flung at them sticks. They have Malta license, not just Cup-o-cocoa and both me and Jon skimmed the bit about the license applying to software.

OK, slightly strange.

They only offer Netent & Microgaming but display and flaunt a UK license for Scientific Games (Bally, Barcrest, WMS)!

So why is it there? It is certainly misleading, people think they are UK licensed (see Jon's post) and that they offer SG games (not true). So again, why is it there? In my view it is on purpose to show (false) credibility and reputation to the inexperienced reader / potential new player. :rolleyes:

Total amount of games: 249 --> sorry but that is way, way, way below the normal multi-platform offerings :eek:

My rating still stands at 3.5/10!
 
Have to retract those statements for now as the T&C's are somewhat confusing. :confused: LuckyDino, please clarify.

Further, the T&C's still state that players can deposit in GBP? Is that allowed? Firstly, without the UK license and secondly, who can register his account in GBP other then UK residents?

Here it says ALL freespins are wager free.
But yes, they need to clarify it in the T&Cs.

Lucky Dino casino.jpg
 
OK, slightly strange.

They only offer Netent & Microgaming but display and flaunt a UK license for Scientific Games (Bally, Barcrest, WMS)!

So why is it there? It is certainly misleading, people think they are UK licensed (see Jon's post) and that they offer SG games (not true). So again, why is it there? In my view it is on purpose to show (false) credibility and reputation to the inexperienced reader / potential new player. :rolleyes:

Total amount of games: 249 --> sorry but that is way, way, way below the normal multi-platform offerings :eek:

My rating still stands at 3.5/10!

I'll check that out for you on the Slotscomparer database, as I add new games for casinos on the Network, and receive lists from their admin passed directly from the casino as part of my duties lol.

OK They have over 300 slots by MG/Netent/Barcrest/Bally/WMS in their portfolio. I remember updating them recently. Don't forget, with most proper casinos the site is geo-locational and not all the slots appear to players in all countries. The casino will have a csv file in the back-end with all the games, and they will be checked for the countries permitted so they only appear in accordance with whatever restrictions they have.

Like I said they were sound back in 2014/15 before the UKGC changes when I played there.

Having said that their AFFILIATE terms state payments will be made by the 20th. of each month which is impossible this month as the 20th. is Sunday tomorrow and they still haven't been issued! :(
 
Even if I could play there it would put me off that certain countries get a promotion whilst others don't. Like that Finish people get up to EURO100 whilst everybody else can whistle to it.

When are casinos ever going to treat all equal?
 
Yes that is right GBP is one of the available currencies we have since we started.

We used to accept UK customers and then we had to stop due to new regulation and lack of Licence I agree it can be quite confusing and I will make sure our terms and conditions are clearr and highlight clearly that we do not have a UK licence nor accept UK players anymore

Have to retract those statements for now as the T&C's are somewhat confusing. :confused: LuckyDino, please clarify.

Further, the T&C's still state that players can deposit in GBP? Is that allowed? Firstly, without the UK license and secondly, who can register his account in GBP other then UK residents?

View attachment 72786
 
249? where did you get this info from please?

Our games providers are: microgaming, genesis, nextgen, netent, big time gaming, rabcat, quickspin, leander and last addition was that we finally got the SGI (Williams, Bally etc.) in May (williams games operate through UK licence but in our case for other jurisdictions. Next and currently being integrated are play n go. More games providers will follow.

we have 358+ games currently I might have forgotten a few but the list would look like:

Motörhead
Glow
Secrets Of Atlantis
Mega Fortune
Live Casino
Race
Zeus III
When Pigs Fly
NRVNA
Theme Park: Tickets of Fortune
Michael Jackson
Jimi Hendrix
Starburst
Gonzo's Quest
Red Hot Wilds
Frozen Inferno
Zeus 1000
Aloha
Drive
Guns N' Roses
Spartacus
Electric Diva
88 Fortunes
Raging Rhino
Wild Times
Reel Spinner
Football: Champions Cup
Amazon Queen
BarBar Black Sheep
Titanic
Jackpot 6,000
Flame of Fortune
Jack and the beanstalk
Mega Joker
Bruce Lee
Kronos
Wizard of Oz: Ruby Slippers
Koi Princess
Dazzle Me
Pyramid: Quest for Immortality
Roman Chariots
Zeus
Rainbow Riches
Montezuma
Bier Haus
Frankenstein
Serenity
Spiñata Grande
Hook's Heroes
Fantasini
Super Monopoly Money
Monopoly Once Around Deluxe
Lancelot
Kiss
Fire Queen
Super Nudge 6000
Wild Water
Bikini Party
Yahtzee
Wishing You Fortune
Stickers
Neon Staxx
Sparks
Viking Vanguard
THE WIZARD OF OZ
Temptation Queen
Mega Moolah Isis
Mega Moolah
Steam Tower
Dracula
Win Sum Dim Sum
The Invisible Man
Dragon's Myth
Treasure Island
River of Riches
King of Slots
Tornado Farm Escape
Go Bananas!
Big Bang
Twin Spin
Reel Rush
Lights
Piggy Riches
Immortal Romance
Dead or Alive
Gunsmoke
Wicked Riches
Rome & Egypt
Red Flag Fleet
Crystal Forest
Crystal Forest HD
Nemo's Voyage
Sea of Tranquility
Super Jackpot Party
OMG Kittens
Big Bad Wolf
Hot As Hades
Secret of the Stones
Flowers
Lost Island
Attraction
Wonky Wabbits
Wish Master
Blood Suckers
Star Trek: Red Alert
Star Trek: Explore New Worlds
Star Trek: Trouble with Tribbles
South Park
South Park Reel Chaos
Aliens
Creature from the black lagoon
Scarface
Hit Man
Wild Turkey
Clash of Queens
Wild Orient
Legends of Africa
Fruit Shop
Cosmic Fortune
Magic Wand
Lunaris
Luau Loot
King Of Africa
Kingdom of Titans
Jungle Wild
Leprechauns Fortune
Fisticuffs
Temple Quest
Space Wars
Egg-o-matic
Jackpot Block Party
Invaders From the Planet Moolah
Gorilla Chief 2
Goldfish
Glitz
Giant's Gold
Gems Gems Gems
Magic Portals
Jack Hammer
Jack Hammer 2
Elvis
Egyptian Riches
Dragon's Inferno
Cool Jewels
Evolution
Castle Builder
Black Knight
Black Knight II
Alice
Buffalo Spirit
Double Buffalo Spirit
Lucky Firecracker
Gold
Merry Money
Call of Fruity
Arabian Charms
Max Damage
Today's Weather
Muse
Supernova
Legend of Olympus
Battlestar Galactica
Girls with Guns- Jungle Heat
Girls with Guns - Frozen Dawn
Megadeth
Cool Wolf
Lucky Koi
Reel Em In
Ooh Aah Dracula
Rainforest Dream
Robo Jack
The Tree of Life
So Much Sushi
So Much Candy
Titans of the Sun: Theia
Titans of the Sun: Hyperion
So Many Monsters
Football Star
Basketball Star
Rugby Star
Cricket Star
Lucky Angler: A Snowy Catch
Ariana
Leagues Of Fortune
Fish Party
Big Chef
Stardust
SunTide
Elements The Awakening
Rabbit In The Hat
The Finer Reels of Life
Untamed Bengal Tiger
Untamed Giant Panda
Untamed Wolf Pack
Sweet Harvest
Gods of Giza
Pistoleras
Kitty Cabana
Devils Delight
Hellboy
Boom Brothers
Mythic Maiden
Thunderstruck II
Thunderfist
Octopays
Thief
Avalon
AvalonII
Dr Watts Up
Reel Steal
Silent Run
Red Hot Devil
Tiger vs Bear
Hound Hotel
Wild Rockets
Racing for Pinks
Dragon Island
Egyptian Heroes
Alaskan Fishing
Break Away
Break Da Bank Again
Demolition Squad
Jekyll and Hyde
Money Mad Monkey
Robin Hood
Super Lucky Frog
The Osbournes
Victorious
Bust The Bank
Crime Scene
Retro Funky 70s
Retro Groovy 60s
Retro Super 80s
Secret Admirer
Secretsanta
Santas Wild Ride
Penguin Splash
Secrets of Horus
Silver Fang
Simsalabim
Subtopia
Medusa
Alaxe in Zombieland
Sterling Silver 3D
Alien Robots
Troll
Wasabi San
White Buffalo
Wild Catch
The Forgotten Land of Lemuria
The Lost Princess Anastasia
Diamond Dogs
Excalibur
Merlin's Millions
Mermaids Millions
Sunshinereef
BrideZilla
Jungle Games
Germinator
Deuces Wild Double Up
Joker Wild Double Up
All American Double Up
Jacks or Better Double Up
7 Gold Scratch
Ace
Arctic Fortune
Around the World
Asian Beauty
Baccarat Pro
Baccarat Pro - High Limit
Baccarat Pro - Low Limit
Beach
Blackjack
Burning Desire
Caribbean Stud
Caribbean Stud - High Limit
Caribbean Stud - Low Limit
Casino Hold'em
Champion of the track
Crusade of Fortune
DiscoSpins
Double Exposure Blackjack Pro
Double Exposure Blackjack Pro High Limit
Double Exposure Blackjack Pro Low Limit
Enchanted Mermaid
Fortune Teller
Fruit Case
Zombies
Galacticons
Geisha Wonders
Ghost Pirates
Gold Factory
Super Nudge 6000
Golden Shamrock
Hells Grannies
Hot Ink
Icy wonders
Jackpot 6,000
Kings of Chicago
Lucky 8 Line
Lucky Double
MachuPicchu
Magic Charms
Max Damage and The Alien Attack
Mega Joker
Mega Spins Break Da Bank
Tomb Raider 2
Mugshot Madness
Munchkins
Mystic Dreams
Mystique Grove
Oasis Poker Pro
Oasis Poker Pro - High Limit
Oasis Poker Pro - Low Limit
Old King Cole
Pacific Attack
Pandoras Box
Phantom Cash
Pontoon Pro
Pontoon Pro High Limit
Pontoon Pro Low Limit
Punto Banco Pro
Punto Banco Pro High Limit
Punto Banco Pro Low Limit
Pure Platinum
Red Dog
Reel Gems
Relic Raiders
Riviera Riches
Advanced Roulette
Advanced Roulette - Low Limit
Advanced Roulette - High Limit
French Roulette
French Roulette - Low Limit
French Roulette - High Limit
Single Deck Blackjack Pro Low
Single Deck Blackjack Pro
Single Deck Blackjack Pro High
Soccer Safari
Starlight Kiss
Starscape
Stash of the Titans
Steam Punk Heroes
Tales of Krakow
The Twisted Circus
Thrill Spin
Throne of Egypt
Tiki wonders
Triangulation
Texas Holdem Pro - Low
Texas Holdem Pro
Texas Holdem Pro - High
Victorian Villain
Voodoo Vibes
Western Frontier
What A Hoot
Wild Witches
Witches Wealth

OK, slightly strange.

They only offer Netent & Microgaming but display and flaunt a UK license for Scientific Games (Bally, Barcrest, WMS)!

So why is it there? It is certainly misleading, people think they are UK licensed (see Jon's post) and that they offer SG games (not true). So again, why is it there? In my view it is on purpose to show (false) credibility and reputation to the inexperienced reader / potential new player. :rolleyes:

Total amount of games: 249 --> sorry but that is way, way, way below the normal multi-platform offerings :eek:

My rating still stands at 3.5/10!
 
Hi Harry, thanks for clarifying :) I will try to survive the fire :)

Yes we added all this reward tools bars and bounties following the success it had on Casino Jefe.

I will give you guys heads up on promotions and free spins event, in december we will have one offer every day for each of our 3 casino live Lucky Dino, Casino Jefe and Kalevala kasino (last brand is for Finland only)

We are constantly improving and your feed back is precious to us any suggestion and comment will be seriously taken in consideration :)

and regarding the withdrawals, basically each case is particular. If you win a pooled network jackpot like mega fortune we would receive money from netent and pay the xxx millions instantly. It would be rude not to.

Also this 20K limit is basically to protect us and we have it there just in case... As I said last week we paid 50K to a customer instantly and not because he lost more before which was not the case, but simply because the customer was good cool and deserved it, surely if someone needs to go down their horses we might uses it and pay let say 50K in 3 parts, 20K, 20K and 10K but no way we would do 2K a month this would be terrible and ridiculous...



Welcome to CM LuckyDino. You came to the right place. Survive us and you'll be good to go. :D

Back when i registered there was just nothing, well, at least I never received anything worthwhile. :confused:

Big plus that your FS winnings are wager free. :thumbsup:

The term for dividing payments is in your T&C's. Period. Whether it is enforced or not is at your management's discretion. Yes, you paid a 50K win in one shot last week but was this a VIP player? had he lost 100K in the previous days? Things are relative. Fact is you have the term and can apply it at will. Personally, i don't want to find out whether you will or not.

I have every year the odd withdrawal in that region and to suddenly be confronted with 10 monthly payments is not something I want to experience.
 
249? where did you get this info from please?

Our games providers are: microgaming, genesis, nextgen, netent, big time gaming, rabcat, quickspin, leander and last addition was that we finally got the SGI (Williams, Bally etc.) in May (williams games operate through UK licence but in our case for other jurisdictions. Next and currently being integrated are play n go. More games providers will follow.

we have 358+ games currently I might have forgotten a few but the list would look like:

I simply counted what i can see when I load your site. 249 games from Netent and Microgaming of which:

- 224 video slots
- 4 classic slots
- 13 table games
- 4 video poker
- 4 special
 
yes freespins are wager free.

Yes lots of expats are using GBP like people who have accounts in UK and some money there from a previous job experience, indeed confusing, but why removing it if some people want to use GBP why not?

I see Norwegians using Euros instead of Norwegian Kroner, no idea why but some do, same for some french expats in Malta using GBP (300 000 FR expats in London Only, and most will not come back to FR after the sad events that happened there for example, etc,

There is a billion possibilities why people would use GBP, I did not know that GBP was exclusively for UK people :)

Here it says ALL freespins are wager free.
But yes, they need to clarify it in the T&Cs.

View attachment 72787
 
I agree and will change this tone, I just felt judged in a wrong way and not even given the chance to reply before people drove conclusion and burn us alive without trial LOL

I will try to relax and be less "patronizing" in my replies, but I am not english Native and somewhat it could sound rude if english terms are not used properly in the right place.

Based on your feed back I will try to be cool and accept the inquisitive comments judging a casino based on small prints and legal disclaimers we have to put...

But guys remember the best way to try a casino is to visit the webpage, maybe register and try see how support handle your queries and go back to essential : spin and enjoy playing :)

We are not like the other casinos we are not here to screw people up, this why we are a small casino and want to remain small.

No point becoming a big useless casinos where bureaucracy ruins the efficiency...

Just my 2c and I Unfortunately cannot play here anyway.

I do agree that the rep's 'tone' in some of their replies does come across as slightly rude and somewhat patrionising.

Not good when your in the process of trying to promote your product.
 
we try to localise some offers according to what users requested us, the risk free are working for each countries each ones have their days, maybe not every month, but Swedish, Norwegians also get risk free. Simply in AU or other countries players did not react and prefered other promotions, so we try to adapt and localise each promos that suits best each countries.

But indeed we treat each players equal. Iif someone goes to our chat and ask for a promo or bonus our support would decide and give it to them if suitable directly. No need to find the "we will forward your query to x or z department. Same for payment providers issues, our support would be able to fix it. Again what is the point having several department and so many cleavage when people all have a brain and can make decision on the spot and make customer happy immediately instead or sending them the usual excuses of "we have to see and come back to you" which is in my opinion the worst approach ever.

Even if I could play there it would put me off that certain countries get a promotion whilst others don't. Like that Finish people get up to EURO100 whilst everybody else can whistle to it.

When are casinos ever going to treat all equal?
 
hmm thanks for feed-back.

which country do you visit the website from? Germany maybe?

I simply counted what i can see when I load your site. 249 games from Netent and Microgaming of which:

- 224 video slots
- 4 classic slots
- 13 table games
- 4 video poker
- 4 special
 
I agree and will change this tone, I just felt judged in a wrong way and not even given the chance to reply before people drove conclusion and burn us alive without trial LOL

I will try to relax and be less "patronizing" in my replies, but I am not english Native and somewhat it could sound rude if english terms are not used properly in the right place.

Based on your feed back I will try to be cool and accept the inquisitive comments judging a casino based on small prints and legal disclaimers we have to put...

But guys remember the best way to try a casino is to visit the webpage, maybe register and try see how support handle your queries and go back to essential : spin and enjoy playing :)

We are not like the other casinos we are not here to screw people up, this why we are a small casino and want to remain small.

No point becoming a big useless casinos where bureaucracy ruins the efficiency...

This is a great response.

I will be honest. The 'mocking' response you gave me I was not going to bother with your casino simply because of it. I wasnt going to say that here though as I didnt think a verbal joust would do any good. I just said k well I didnt like how I was spoken to so they wont be seeing any of my money.

Its also very hard for anyone to admit when they are wrong, especially if they feel like they are being attacked. So kudos again.

Just try and understand the community here tries to protect one another from bad casinos so its not us being arses just because. People want a clear, easy, trusting and fast casino. So you might feel a little bit of heat (respectfully) but its how you respond and adapt that matters

Your response here couldnt have been better and Ill give your a casino a try whenever the verification issue is sorted.
 
Cool thanks for this kind words, yeah good to hear :)

Trust me and believe me or not but it is the first time I ever take part in a forum also ever in my life so I am not use to this and see that I should be maybe a bit faster in my replies but on a saturday with kids it was a bit tough :)

I will help with the verification and updted you asap, I guess the weekend might delay my electronic answers to a snail mail speed LOL so in advance sorry if it takes 1 or 2 days instead of a few hours... speak to you in Private soon
This is a great response.

I will be honest. The 'mocking' response you gave me I was not going to bother with your casino simply because of it. I wasnt going to say that here though as I didnt think a verbal joust would do any good. I just said k well I didnt like how I was spoken to so they wont be seeing any of my money.

Its also very hard for anyone to admit when they are wrong, especially if they feel like they are being attacked. So kudos again.

Just try and understand the community here tries to protect one another from bad casinos so its not us being arses just because. People want a clear, easy, trusting and fast casino. So you might feel a little bit of heat (respectfully) but its how you respond and adapt that matters

Your response here couldnt have been better and Ill give your a casino a try whenever the verification issue is sorted.
 
yes I guess after this forum I am ready for any :)

But I like challenges and I accepted it so I have to man up and take it as it comes I guess you are right :)

^^ :thumbsup:^^

No secrets here, its not called a 'Baptism by Fire' for nothing :D

Casinos, all of em lol, should know that CM accredited standards are earned not given willy nilly!
 

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