I thought the days of such shocking customer service was gone ...until the following happened with sky Vegas
I went to deposit there on Tuesday was going to take a small match deposit but for some reason there promo page was frozen ...so I went onto chat to get them to do it
I spent 25 mins waiting to be picked up..this despite the waiting time clock saying 1 minute wait
I simply gave up and thought I'd dire them off an email asking if they actually had any CS staff at all
It took them 24 hours to reply with
Can we have ur full name date of birth and mothers maiden name ...24 hours just for that..
I replied within a minute
Today I get a reply ..
Can we have the name of my first pet
So far it's taken them 3 days to ask these questions and not answer the question in my email lol
Without doubt most shambolic CS I've ever encountered
I went to deposit there on Tuesday was going to take a small match deposit but for some reason there promo page was frozen ...so I went onto chat to get them to do it
I spent 25 mins waiting to be picked up..this despite the waiting time clock saying 1 minute wait
I simply gave up and thought I'd dire them off an email asking if they actually had any CS staff at all
It took them 24 hours to reply with
Can we have ur full name date of birth and mothers maiden name ...24 hours just for that..
I replied within a minute
Today I get a reply ..
Can we have the name of my first pet
So far it's taken them 3 days to ask these questions and not answer the question in my email lol
Without doubt most shambolic CS I've ever encountered