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hhhelllo

Not really here
MM
Joined
May 31, 2015
Location
canada
I am verified there since a long time but stopped playing a while ago. Offers and rewards are very rare and their support is non existent or suffers from lack of knowledge on every subject possible.
I was offered a 200% bonus with 35x wager yesterday. Thats very rare so I verified with support that I was eligible first, then I played. I never even touched the bonus balance!
From 40$ deposit with 80$ bonus to 1400$ in minutes playing eastern emeralds.
After a while I realized I was still at 0% wager. I asked support and I was told I could keep winnings and just cancel bonus. So 1300$ withdrawal request to ecopayz... waited a while... now chat support is close forever... no answer by email... must be fun to have Staff working 5 hours a day...

I had a very lucky session... but that becomed annoying waiting with no response from anyone... any rep?

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sufferinsilence

Senior Member
MM
Joined
Dec 13, 2017
Location
Belgium
Support might be closed during the night European time so they should be open again in 2 or 3 hours time. I guess they'll reply to email during the European daytime frame.
 

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