Luckycasino big wr, and only 50% counts!

kavaman

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Came across this casino run by viral interactive ltd. They have a pretty big wr to their bonuses 50x deposit and bonus. Also they have a max wd on their deposit bonuses, but what came across my eye, is that they only count 50% of the wagers , so the actual wagering requirements are 100x deposit and bonus. I think its pretty cleverly written way to get double the wagering requirements to say only 50% of wagers count .. But its also pretty deceptive, what do you guys think?

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Tirilej

Still a Lady
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Location
Sweden
Came across this casino run by viral interactive ltd. They have a pretty big wr to their bonuses 50x deposit and bonus. Also they have a max wd on their deposit bonuses, but what came across my eye, is that they only count 50% of the wagers , so the actual wagering requirements are 100x deposit and bonus. I think its pretty cleverly written way to get double the wagering requirements to say only 50% of wagers count .. But its also pretty deceptive, what do you guys think?

Where in the rules did it say something about just contributing 50%? That wasn't in the rules I read. A lot of games you can't play though, and max cashout from using a bonus is €2000. Wow!:(
Malta license, but i would never play there...ever!!

They actually had a fun rule:rolleyes:
All games contribute towards wagering requirements. List of games limited to 10% contribution (here). These games are also restricted to play using bonus balance.

So as soon as your own money is gone you have to leave these games alone...
 

kavaman

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Agree with dunover about the lucky factor ;). Its even in the english rules point 2.3:Max bet when playing through your bonus is €4, $4, $CAD4, $AUD4, SEK 40 or NOK 40 of which 50% decreases remaining amount to wager, i think its hidden pretty much because i also first did not understand that 50x becomes 100x, and it is not only bonus, even though rules say:Deposit match bonuses up to 99% have a 40x wagering turnover requirement, all bonuses 100% and above have 50x wagering requirement.

So its both deposit and bonus and 100x, and max cashout of 2000e... uh oh..
 

Harry_BKK

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Dec 18, 2014
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Balcony
dodgy as hell and i see this happening more by the day.

According to their T&C's only a fraction of their operation is covered by the MGA, hence they can prominently display the MGA license logo but over 90% of their gaming is actually under a Curacao license. From a legal point of view a player is left in limbo when an issue arises on the Curacao part.

1.2 The website luckycasino.com is operated and managed by Viral Interactive Ltd ("Operator") and is licensed and regulated by the Malta Gaming Authority (www.mga.org.mt) in virtue of a Class 1 License MGA/CL1/1177/2016 issued on 24/10/2016 operating a gaming system provided by Net Entertainment Malta Limited. All other Casino Content Providers (Microgaming, Play ‘n Go, Endorphina, NYX, Betsoft, Ezugi, QF, Gameart, Pragmatic Play) are operated by Viral Technology N.V, with registered office address being, E-Commerce Park, Vredenberg, Curacao and are regulated by the Government of Curacao, under E-gaming license 8048/JAZ2011-015.

1.4 These Terms and Conditions ("Terms and Conditions") regulate the usage of the Games provided on any company website, mobile and every other software belonging to or licensed to Viral Interactive Ltd hereafter (“Viral Interactive Ltd”, "software" or "sites(s)") as may be specified from time to time, and the related enabling internet, URLs, mobile or other software by you ("you or the Player").

Legally, in my view the T&C's only cover the Netent part as that is under the "LTD." license, the "N.V." is nowhere mentioned. I would go close to bet my last shirt that players would be suddenly surprised to be informed that their complaint is not covered by the MGA.

The company behind Virtual is actually Fortuity Holdings LTD. You will have a hard time finding any proper information on this company. It shows an address in Malta but according to my findings there are "ZERO" people working there, hence it could be only a shell for the whole operation which is then based somewhere else.

The gaming platform is provided by FINNPLAY which has the same address like Virtual. On the Virtual website they boast a UK gaming license which is actually an application in progress and has not been approved yet.


My verdict: stay away or if you registered then run for the hills!! :rolleyes: :D
 

chiya

Senior Member
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Well I've played and WD'ed from here multiple times and everything's been okay in my book! Small sums of course, but nevertheless they do pay should you win.

Had no idea about that 50% thing though and honestly I have to wonder if it's actually true or not because I don't remember seeing such absurd wagering last I played.

In any case they're okay if you play with your own money, and for a while they had the most Endorphina games available which is why I played there. A while ago though they removed like 90% of their Endorphina games for no apparent reason so I've since stopped playing there, but they do still sometimes offer nice FS bonuses which I take up.. I play with my own money first and if I win then I'm not bound by wagering or max cashout. If I lose then I play the spins, and even if the 100x was true it's still a second chance of sorts if real money doesn't work out.

Agree with dunover about the lucky factor ;). Its even in the english rules point 2.3:Max bet when playing through your bonus is €4, $4, $CAD4, $AUD4, SEK 40 or NOK 40 of which 50% decreases remaining amount to wager, i think its hidden pretty much because i also first did not understand that 50x becomes 100x, and it is not only bonus, even though rules say:Deposit match bonuses up to 99% have a 40x wagering turnover requirement, all bonuses 100% and above have 50x wagering requirement.

So its both deposit and bonus and 100x, and max cashout of 2000e... uh oh..

If you're a "low-roller", then 2000e max WD is fine. At least it's not 10x deposit like some places do. As far as the actual problem goes, I actually just deposited for some FS cuz I wanted to make sure if this was true, as if it were I'd possibly not play here again. Though I only won a measly 4€ from the FS, after having spun 6 times at 0,50 bet which obviously equals to 3€, I saw that my bonus wagering had decreased by no less than 3€! So I then asked the live chat and this is basically how it went:

Live Chat said:
Me: But if I place a 2€ bet, 1€ goes towards wager? Or is it 2€ still? I dont quite get it, because if it applies to all bets then advertised 50x bonus playthrough would essentially be 100x
Sandra: If you place a €2 bet, €1 goes towards your requirements.
Me: But that would mean that an advertised 50x playthrough is 100x because you're no matter what you bet, games count only 50%. Is that correct?
Sandra: It is 50x the total free spins win, yes. As you can see in point 2.10 in the terms, all games contribute towards the wagering requirements, some more than others.
Me: But you just said that betting 2€ counts only 1€. So if my freespin win was 10€, the wagering becomes 500€. 50x. But to clear that, I would have to place not 500 of 1€ bets, but 1000 of 1€ bets.. which essentially makes it 100x wagering?
Sandra: Technically yes

"Technically" she says. Clearly a trap designed to confuse players, though I wouldn't go as far as saying it's hidden because all of the bonus terms are visible in one page, and one page only. You don't have to shift through terms so long that it might as well be a book. So not hidden, but a trap nonetheless.

On that note I did see a stupid rule while investigating this which means I won't be using those FS offers anymore either; When you deposit for FS, your wagering requirement is actually deposit + FS winnings x 50. So even if spins win you 1€, your wager is still 501€ .. retarded especially because I play with my own money first .. No way in hell am I wagering 501 times my balance (if FS win was 1€ as in the example).
 
Last edited:

Tirilej

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dodgy as hell and i see this happening more by the day.

According to their T&C's only a fraction of their operation is covered by the MGA, hence they can prominently display the MGA license logo but over 90% of their gaming is actually under a Curacao license. From a legal point of view a player is left in limbo when an issue arises on the Curacao part.





Legally, in my view the T&C's only cover the Netent part as that is under the "LTD." license, the "N.V." is nowhere mentioned. I would go close to bet my last shirt that players would be suddenly surprised to be informed that their complaint is not covered by the MGA.

The company behind Virtual is actually Fortuity Holdings LTD. You will have a hard time finding any proper information on this company. It shows an address in Malta but according to my findings there are "ZERO" people working there, hence it could be only a shell for the whole operation which is then based somewhere else.

The gaming platform is provided by FINNPLAY which has the same address like Virtual. On the Virtual website they boast a UK gaming license which is actually an application in progress and has not been approved yet.


My verdict: stay away or if you registered then run for the hills!! :rolleyes: :D

Many casinos have both MGA and Curacao for their games. When there is issues it's the MGA a player use though.

You maybe should correct your post so people don't think that the Virtual group have anything to do with them. It's Viral. :)


...and I still don't understand what the €4 Maxbet that are decreasing the wagering with 50% mean. Could anyone explain that please?
Edit: Just saw and edit in the post above that I think explains it....no it didn't.
 

chiya

Senior Member
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Many casinos have both MGA and Curacao for their games. When there is issues it's the MGA a player use though.

You maybe should correct your post so people don't think that the Virtual group have anything to do with them. It's Viral. :)


...and I still don't understand what the €4 Maxbet that are decreasing the wagering with 50% mean. Could anyone explain that please?
Edit: Just saw and edit in the post above that I think explains it....no it didn't.

Your comprehension of reading needs some practice then? Because I'm pretty sure I explained what it means according to the live chat. It means that 4€ is the max bet, and that only 50% of bets are counted towards wagering. So 4€ bet is 2€, 2€ bet is 1€ and so on.. 50x playthrough becomes 100x etc.

On the very short amount of testing I did (6 spins), the wager was counted correctly though (not 50%), so either the terms are wrong and live chat has no idea what they're talking about (which wouldn't be a surprise as LC's in even decent casinos are mostly trash), or I encounted some bug .. or something. Confusing to say the very least.
 

Tirilej

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Your comprehension of reading needs some practice then? Because I'm pretty sure I explained what it means according to the live chat. It means that 4€ is the max bet, and that only 50% of bets are counted towards wagering. So 4€ bet is 2€, 2€ bet is 1€ and so on.. 50x playthrough becomes 100x etc.

On the very short amount of testing I did (6 spins), the wager was counted correctly though (not 50%), so either the terms are wrong and live chat has no idea what they're talking about (which wouldn't be a surprise as LC's in even decent casinos are mostly trash), or I encounted some bug .. or something. Confusing to say the very least.

No need to be rude. I meant it's still not clear how they mean.

You could also read it as if it's only when you play on Max bet amount that the rule is used, or I see no reason to even have that in the same sentence.
It's worse with those games that only contributes 10%...but is not allowed to play with bonus money.
 

chiya

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No need to be rude. I meant it's still not clear how they mean.

You could also read it as if it's only when you play on Max bet amount that the rule is used, or I see no reason to even have that in the same sentence.
It's worse with those games that only contributes 10%...but is not allowed to play with bonus money.

My bad then, sorry. Just thought I explained how the rule works fairly well so I didn't really understand your claim that "it didnt explain" it.

You're right though, and I initially thought that it'd be related to max bet - If you bet over 4€ then only 50% counted. If this was true it'd be amazing though because this would mean that any bet is allowed, though only 50% would count. Still not a problem for a high roller ... but oh wait, with 2k max WD a high-roller wouldn't even play here :rolleyes: .. And my testing would imply that but I couldn't obviously afford to spin at over 4€ with such a small amount so how this rule actually functions remains a mystery. Live chat has explained as seen above that it applies to all bets but that still seems weird, especially because it's bundled with the max bet rule that has nothing to do with it (hence why it could be just a trap).
 

Tirilej

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My bad then, sorry. Just thought I explained how the rule works fairly well so I didn't really understand your claim that "it didnt explain" it.

You're right though, and I initially thought that it'd be related to max bet - If you bet over 4€ then only 50% counted. If this was true it'd be amazing though because this would mean that any bet is allowed, though only 50% would count. Still not a problem for a high roller ... but oh wait, with 2k max WD a high-roller wouldn't even play here :rolleyes: .. And my testing would imply that but I couldn't obviously afford to spin at over 4€ with such a small amount so how this rule actually functions remains a mystery. Live chat has explained as seen above that it applies to all bets but that still seems weird, especially because it's bundled with the max bet rule that has nothing to do with it (hence why it could be just a trap).

My claim to not understand it was because I believe the person in support don't know what the rules mean, which mean we don't really know :D

I tried to reach their support or get an email address just to ask them to clarify both of those rules. I couldn't do that without signing up though so I still don't understand those rules. If we can't then I actually doubt they do themselves.
 

dunover

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Your comprehension of reading needs some practice then? Because I'm pretty sure I explained what it means according to the live chat. It means that 4€ is the max bet, and that only 50% of bets are counted towards wagering. So 4€ bet is 2€, 2€ bet is 1€ and so on.. 50x playthrough becomes 100x etc.

On the very short amount of testing I did (6 spins), the wager was counted correctly though (not 50%), so either the terms are wrong and live chat has no idea what they're talking about (which wouldn't be a surprise as LC's in even decent casinos are mostly trash), or I encounted some bug .. or something. Confusing to say the very least.

Tirilej is Swedish mate. Do you speak a foreign language as well as she speaks English?

It's nothing new, we've even seen casinos boasting a 5x WR then in the small print explaining slots count 10%, in fact totally false advertising as nothing contributed 100% to the wagering.
 

Tirilej

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Tirilej is Swedish mate. Do you speak a foreign language as well as she speaks English?

It's nothing new, we've even seen casinos boasting a 5x WR then in the small print explaining slots count 10%, in fact totally false advertising as nothing contributed 100% to the wagering.

He is Finnish so I think he can :D
 

theapple

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far far away
sadly, i wont play there because im not elegible for their marvelous welcome offer but i could see how some people might be tempted with their very generous 100x D+B wagering, with max cashout on top of it.

I also like how clear and straightforward their terms are, which means they are a serious casino.

All games contribute towards wagering requirements. List of games limited to 10% contribution (here). These games are also restricted to play using bonus balance.

they even have a list of games that contribute only 10% wagering, which is also the list of games you cant play so they dont actually contribute to wagering at all.
 

osulle

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If the bonus wagering is 100x why not state that clearly. Seems to me that the t&C's were written by somebody who doesn't have a good grasp of written English. Which means to me anyway that the casino couldn't be bothered to hire somebody who could write t&c's that are actually legible instead of using Google translate which this site looks very much like to be.

Also the name of this casino is very close to another one Lucky Club Casino which might be confusing. This casino has more red flags to me than a North Korean parade. I agree with others and wouldn't touch this place with a barge pole.
 

chiya

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Tirilej is Swedish mate. Do you speak a foreign language as well as she speaks English?

It's nothing new, we've even seen casinos boasting a 5x WR then in the small print explaining slots count 10%, in fact totally false advertising as nothing contributed 100% to the wagering.

The nordic countries have very good educational system and majority of the citizens in those countries will speak English very well, provided they actually went to school. As Tirilej pointed out, I too am from a Nordic country - Finland, and Finnish is my native tongue. My English is mostly self-taught though, so you may see errors here or there on at least as far as structuring a sentence properly goes but eh, it's good enough.

I understand that my comment was unnecessarily rude, but I already apologized to her, so there's no real reason to try to start something. I was personally just mildly annoyed because the way she said it seemed as if I did a poor job of explaining and as if my post explained nothing. I misunderstood, mistakes were made and I already apologized .. lets move on shall we?

Also the name of this casino is very close to another one Lucky Club Casino which might be confusing. This casino has more red flags to me than a North Korean parade. I agree with others and wouldn't touch this place with a barge pole.

Terms wise you're absolutely right, but judging a casino because of a similar name is nothing but unfair. Do you have any idea how many active casinos there are right now? At one point you're bound to run out of original names - or hell maybe the creator of the casino just ain't a creative guy. In any case there are countless trustworthy casinos that have seemingly same names as other trustworthy (or less trustworthy) casinos, so really just because it's name is somewhat similar should have no bearing on your rating of a casino.
 

osulle

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The nordic countries have very good educational system and majority of the citizens in those countries will speak English very well, provided they actually went to school. As Tirilej pointed out, I too am from a Nordic country - Finland, and Finnish is my native tongue. My English is mostly self-taught though, so you may see errors here or there on at least as far as structuring a sentence properly goes but eh, it's good enough.

I understand that my comment was unnecessarily rude, but I already apologized to her, so there's no real reason to try to start something. I was personally just mildly annoyed because the way she said it seemed as if I did a poor job of explaining and as if my post explained nothing. I misunderstood, mistakes were made and I already apologized .. lets move on shall we?



Terms wise you're absolutely right, but judging a casino because of a similar name is nothing but unfair. Do you have any idea how many active casinos there are right now? At one point you're bound to run out of original names - or hell maybe the creator of the casino just ain't a creative guy. In any case there are countless trustworthy casinos that have seemingly same names as other trustworthy (or less trustworthy) casinos, so really just because it's name is somewhat similar should have no bearing on your rating of a casino.

My poor rating on the casino is based on the poorly written and frankly ludicrous t&c's and the way that they are written. In the past some casinos intentionally used similar names to other casinos on order to ride on the coat tails of another casinos success. I am not saying that this is the case here.

I do from time to time try new casinos that are not in the accredited list but always do my research first and would never play at a casino such as this with poorly written terms even if Ireland was eligible for the welcome bonus which it is not.
 

kavaman

Senior Member
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I think its intentional how the terms were written, not just that they could not write it properly. The max bet is really 4e , and in my test of jack and the beanstalk with bonus only 50% of the wagers did count, so i'm pretty sure its 100x d+b.

kava
 

Valerius

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2E162027-FAA9-48D0-A700-DA014AE9512C.png Yeah you are right. Had a deposit bonus of €200, only €2 counts for wagering... do the maths... and when you are lucky to accomplish that, you got mail, see attached
 

theapple

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far far away
why the $#(# would someone willingly play there?

I feel sorry for what happened to you Valerius, but why would you play there at the first place?
 
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