I joined a new site at the weekend, Lucky Reels Club.
I'm fairly new to the whole online casino thing myself anyway and some of the big well established 'betting' sites seem a bit daunting to me, to be honest. This site was easy to understand and not overloaded with information everywhere I looked, plus all my fave slots were there
Soon after I deposited, I was invited to chat by a live chat person & they gave me an extra 20 free spins on top of my welcome bonus & free spins that I got as well. I also had a few questions, and at risk of sounding like a numpty, she answered me clearly and put my mind at rest.
We chatted for a short while - it was relaxed and I didn't feel like a 'punter' - which I DID feel like on another very well known site.
I don't know if these forums ever get read by the managers of the casino sites, I'm sure they do though, so I would just like to say a big thank you to the Lucky reels club site for making me feel welcome.
I'm fairly new to the whole online casino thing myself anyway and some of the big well established 'betting' sites seem a bit daunting to me, to be honest. This site was easy to understand and not overloaded with information everywhere I looked, plus all my fave slots were there
Soon after I deposited, I was invited to chat by a live chat person & they gave me an extra 20 free spins on top of my welcome bonus & free spins that I got as well. I also had a few questions, and at risk of sounding like a numpty, she answered me clearly and put my mind at rest.
We chatted for a short while - it was relaxed and I didn't feel like a 'punter' - which I DID feel like on another very well known site.
I don't know if these forums ever get read by the managers of the casino sites, I'm sure they do though, so I would just like to say a big thank you to the Lucky reels club site for making me feel welcome.