Lucky Red Casino Slot RTP is 55.2%

FavoPlayer

Experienced Member
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Nov 24, 2012
Location
England
I will not describe the full story, but in short I would say that overall I was happy with the casinos from Club World Group. Verification of my account held on the same day when I sent documents. Withdrawal to Skrill on the next working day. I was playing in HighNoon, All Stars, Club World Casinos. In the first two I was lucky, because I'm not only made deposits, but also withdrawals, because I won. In the last I was not so lucky, because I deposited twice but lost. But it was not a tragedy, because I still get fan playing in a casino for hours.

Last evening I decided to try the Lucky Red. Made a deposit, received a bonus and in the end I had $100. I decided to play on the slot in which I have not played yet. And in less than five minutes all $100 gone at a stake of $0.50. I was so surprised, a spin over 200, I do not never caught a bonus and even free spins. I contacted an online support and asked about RTP that I had in the 5 minutes session of the game, and here's the answer:

"Denis: Your actual RTP is 55.2 which I agree is a lot lower than average as ours is usually between 94-97%"
Denis then promised: "I will pass this over to our promotions department for them to review it and hopefully they can take further action on your account and offer you something that I cant at the minute"

Today I received an email: "A little thanks from us to you", with such message:
"Just to let you know that I have created a 100% up to $ 1000 slots coupon for you.
* If the deposit coupon is claimed, the deposit + bonus must be wagered (20) times before withdrawing
* Only wagers on Slots and Keno count towards this requirement
* The bonus chips are unredeemable and their value will be deducted from the associated withdrawal "


I don't know about you, Dear casino "sharks" :D, but I just did not expect such a response from the VIP Manager from Lucky Red. Maybe for Lucky Red Casino is a normal practice with such RTP, but for me not. In generally my excellent attitude to Club World Group spoiled. Yes, there are bad sessions happens, I agree, but not in this case.

I give an example of how a similar situation that I had last year with Paddy Power. For about 5-7 minutes I lost 100 Euros on the slot, but I had two times bonuses, but the winnings in both was equal to 0. I wrote about this situation to Paddy, and after half an hour I got an email, stating that I had a very low RTP, so they enrolled in my account 50 Euros and bonus must be wagered (1) ONE time before withdrawing!

I understand that different companies have different attitudes to their customers and it is their business. But I do know that in the case of the Club World Group I will not be involved in their business.

I wish you all a great day and wonderful week. :thumbsup:

P.S. Please excuse my poor English :oops:
 

gsx600

Senior Member
Joined
Jun 12, 2009
Location
vermont
RTG

I think it is common for the rtg games to go cold happens at all of the casinos. I know a lot of people in here will spin until they hit free spins. I think if I did that I would never win. I find the only way I have good luck and win is to go into a game spin 10 to 15 times and if I don't win head to next one. I have had some pretty surprising wins this way because there are games that aren't my favorite.
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
I will not describe the full story, but in short I would say that overall I was happy with the casinos from Club World Group. Verification of my account held on the same day when I sent documents. Withdrawal to Skrill on the next working day. I was playing in HighNoon, All Stars, Club World Casinos. In the first two I was lucky, because I'm not only made deposits, but also withdrawals, because I won. In the last I was not so lucky, because I deposited twice but lost. But it was not a tragedy, because I still get fan playing in a casino for hours.

Last evening I decided to try the Lucky Red. Made a deposit, received a bonus and in the end I had $100. I decided to play on the slot in which I have not played yet. And in less than five minutes all $100 gone at a stake of $0.50. I was so surprised, a spin over 200, I do not never caught a bonus and even free spins. I contacted an online support and asked about RTP that I had in the 5 minutes session of the game, and here's the answer:

"Denis: Your actual RTP is 55.2 which I agree is a lot lower than average as ours is usually between 94-97%"
Denis then promised: "I will pass this over to our promotions department for them to review it and hopefully they can take further action on your account and offer you something that I cant at the minute"

Today I received an email: "A little thanks from us to you", with such message:
"Just to let you know that I have created a 100% up to $ 1000 slots coupon for you.
* If the deposit coupon is claimed, the deposit + bonus must be wagered (20) times before withdrawing
* Only wagers on Slots and Keno count towards this requirement
* The bonus chips are unredeemable and their value will be deducted from the associated withdrawal "


I don't know about you, Dear casino "sharks" :D, but I just did not expect such a response from the VIP Manager from Lucky Red. Maybe for Lucky Red Casino is a normal practice with such RTP, but for me not. In generally my excellent attitude to Club World Group spoiled. Yes, there are bad sessions happens, I agree, but not in this case.

I give an example of how a similar situation that I had last year with Paddy Power. For about 5-7 minutes I lost 100 Euros on the slot, but I had two times bonuses, but the winnings in both was equal to 0. I wrote about this situation to Paddy, and after half an hour I got an email, stating that I had a very low RTP, so they enrolled in my account 50 Euros and bonus must be wagered (1) ONE time before withdrawing!I understand that different companies have different attitudes to their customers and it is their business. But I do know that in the case of the Club World Group I will not be involved in their business.

I wish you all a great day and wonderful week. :thumbsup:

P.S. Please excuse my poor English :oops:

I am sorry to say this but with a bankroll of 100 and playing at 0.5 per spin an rtp of around 55% is nothing extraordinary. I hate to say this but it does seem you are more dissatisfied with not being given a discretionary chip for your low rtp. If I were the casino I wouldnt be granting you one I am afraid.
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
Short term... anything can happen... play a few free tourneys to see some wild RTPs.

Long term... the casino RTP is figured over the life of the slot machine/game. Not per individual person or session of play. Also, one must bear in mind the jackpots at RTG casinos... they count much for the RTP, and let's face it, many of us here will never hit one. (I've played RTG for probably 12 years or so and have never hit one.)
 
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bpb

Banned User - repeated violations of rule 1.14 (tr
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What a horribly misleading thread title. Don't use terms like RTP when you have no idea what it means.
 

manuels58

manuels58
Joined
Mar 10, 2012
Location
Portugal
I am sorry to say this but with a bankroll of 100 and playing at 0.5 per spin an rtp of around 55% is nothing extraordinary. I hate to say this but it does seem you are more dissatisfied with not being given a discretionary chip for your low rtp. If I were the casino I wouldnt be granting you one I am afraid.

If you don't mind my asking, what does the RTP have to do with the bet/spin?
The payout of the slot is always in the same relation with the bet/line (bet/spin), no matter if this ratio is lower or higher, right?

Maybe you wanted to mean that he played with a very low risk, but that's a personal option.
I play for more than 30 years, and my biggest winning sessions were achieved with bets under 1€/spin (either at online casinos and on land based)... and I mean winnings of thousands of euros.

Of course that the casinos can't be always backing us with free chips whenever we lose, but the OPs session was really bad (although we all know that slots sometimes have a very poor payout, it is not pleasant for anyone to play more than 200 spins and don't get a bonus feature even once).
Even knowing it's a very low quantity of spins to speak about a slot RTP, imho it was quite normal that he has "complained" about it and even has tried to get an "appreciation".

Regardless of the natural frustration of the OP (and although it was a bit rude when he said Dear casino "sharks"), I frankly don't understand the way how you say you wouldn't grant the OP a free chip appreciation; it seems that for you the OP has made something wrong, or breached any rule while playing with a low wager:confused:

What a horribly misleading thread title. Don't use terms like RTP when you have no idea what it means.

Maybe the OP did it because the chat operator told him so: ""Denis: Your actual RTP is 55.2 which I agree is a lot lower than average as ours is usually between 94-97%"

Maybe you could enlighten him, and myself, about what RTP really means, instead of your "not-very-pleasant" post?:)
 

KasinoKing

WebMeister & Slotaholic..
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Location
Bexhill on sea, England
If you don't mind my asking, what does the RTP have to do with the bet/spin?
The payout of the slot is always in the same relation with the bet/line (bet/spin), no matter if this ratio is lower or higher, right?
He just meant that betting at that level on that starting balance, it is quite likely that you will only get a "small-ish" number of spins before busting out. i.e. You are not putting enough spins through the machine to get an RTP close to the expected long-term T-RTP.

Of course, this can swing both ways: You could get a good bonus feature in your first few spins, get a big win, stop and have an RTP of over 500%!

I would like to know which RTG slot the OP was playing, just out of interest. It doesn't make a lot of difference as ANY slot on any software is definitely capable of going more than 500 spins without giving a bonus feature. Likewise any slot could give you 5 features inside 100 spins. This is variance and it's what makes playing slots so exciting! :thumbsup:

KK
 

wobble33

Experienced Member
Joined
Aug 16, 2004
Location
uk
i have now gone over 770 spins on crystal waters without hitting the bonus round at jackpot capital but nothing strange their at all. i had a x845 win in the bonus round the last time i played it. its just all swings and roundabouts and i love the game.
 

manuels58

manuels58
Joined
Mar 10, 2012
Location
Portugal
He just meant that betting at that level on that starting balance, it is quite likely that you will only get a "small-ish" number of spins before busting out. i.e. You are not putting enough spins through the machine to get an RTP close to the expected long-term T-RTP.

Of course, this can swing both ways: You could get a good bonus feature in your first few spins, get a big win, stop and have an RTP of over 500%!

I would like to know which RTG slot the OP was playing, just out of interest. It doesn't make a lot of difference as ANY slot on any software is definitely capable of going more than 500 spins without giving a bonus feature. Likewise any slot could give you 5 features inside 100 spins. This is variance and it's what makes playing slots so exciting! :thumbsup:

KK

Appreciate your explanation.

However, I'm a little confused here.
Are you saying that having a balance of $100 and betting $0,50/spin is a high wager and at least 200 spins is too short for a player to long for a bonus?
I don't imagine yourself having a balance of $/£100 and play at let's say 0,10/spin, just to get closer to the slot RTP (and even though a great way off 1M spins) and thus having a higher probability of winning a bonus feature. That would probably be deemed low risk play by the casino with the respective consequences (bearing in mind that the OP got a deposit bonus).

So, if in your normal way of playing slots you consider that 200+ spins is not enough for a player to long for a bonus feature, I can understand your explanation, and also Chuchu post... but allow me to disagree with you both, because I think it's quite enough.
I have already played more than 500 or 600 consecutive spins in a slot without a bonus features hitting, but that is not normal; besides, I'm not talking of a winning session, I'm talking of a bonus feature hitting within 200 spins, something completely different.

Randomness and variance (together with a few more variables) simple "adjust" the game to achieve its RTP, but we can always talk about the average behaviour, or the "average payout" (the variable that converges to the RTP at the infinite).

As far as I know (and I have asked this to several online casinos), to play slots with the minimum bet/line and not using all the lines might be deemed "low risk play" by the casinos (when playing with a bonus, of course).
If, as you said Chuchu was meaning, playing with a bet/line which enables you to play at least 200 spins in a slot is too little for a player to long for a bonus feature, well... that really is weird to me, sorry.
 

chuchu59

gambling addict
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Appreciate your explanation.

However, I'm a little confused here.
Are you saying that having a balance of $100 and betting $0,50/spin is a high wager and at least 200 spins is too short for a player to long for a bonus?
I don't imagine yourself having a balance of $/£100 and play at let's say 0,10/spin, just to get closer to the slot RTP (and even though a great way off 1M spins) and thus having a higher probability of winning a bonus feature. That would probably be deemed low risk play by the casino with the respective consequences (bearing in mind that the OP got a deposit bonus).

So, if in your normal way of playing slots you consider that 200+ spins is not enough for a player to long for a bonus feature, I can understand your explanation, and also Chuchu post... but allow me to disagree with you both, because I think it's quite enough.
I have already played more than 500 or 600 consecutive spins in a slot without a bonus features hitting, but that is not normal; besides, I'm not talking of a winning session, I'm talking of a bonus feature hitting within 200 spins, something completely different.

Randomness and variance (together with a few more variables) simple "adjust" the game to achieve its RTP, but we can always talk about the average behaviour, or the "average payout" (the variable that converges to the RTP at the infinite).

As far as I know (and I have asked this to several online casinos), to play slots with the minimum bet/line and not using all the lines might be deemed "low risk play" by the casinos (when playing with a bonus, of course).
If, as you said Chuchu was meaning, playing with a bet/line which enables you to play at least 200 spins in a slot is too little for a player to long for a bonus feature, well... that really is weird to me, sorry.

RTG slots are notorious for their high variance(ask Rusty). On any damn slot its highly possible to go through 600-700 spins without a feature and even when you get it this may pay peanuts. Say T-rex, getting a feature means nothing and the free spins could give you a total return of less than your bet size for 1 spin.
 

mrmark21

Dormant Account
Joined
Nov 13, 2012
Location
australia
I generally play the Feature Guarantee games, because the feature is exactly that... guarnteed. With any slot it's possible to go through many many spins without a signle feature, just like how you might receive three features in a row. Whether the feature pays or not is an entirely different question.

You might also think about jumping from game to game, I've found that work's quite well for me :)
 

manuels58

manuels58
Joined
Mar 10, 2012
Location
Portugal
RTG slots are notorious for their high variance(ask Rusty). On any damn slot its highly possible to go through 600-700 spins without a feature and even when you get it this may pay peanuts. Say T-rex, getting a feature means nothing and the free spins could give you a total return of less than your bet size for 1 spin.

Alright.
It seems that your first post was in the opposite direction of my understanding, in what was related to the size of the bet/spin.
So, by principle I agree with what you say here (couldn't be other way), although I have to say that in around one and half years playing slots online (yes, I'm really newbie online) I hadn't more than a dozen sessions without a bonus feature hitting on the first 200 spins (playing for real on the same slot). This doesn't mean, of course, I've always had winning sessions when I got the bonus features within the first 200 spins (sometimes more than once, but paying very small amounts).

Speaking of T-Rex (one of my favourite slots), I had bonuses paying me roughly 1000x bet/spin twice:) and I had some sessions with more than 200 spins without getting a bonus, as well (more than 500 actually).
But, usually, in spite of a low/very low payout the bonus feature hits within 200 spins on 80% of the sessions.

Back to the point, my post was more in order of "assisting" the OP on his "frustration" when he opened his heart with the forum, instead of your quite cold post (although with a polite wording):)

I've read some experienced members her saying they closed their accounts with some accredited casinos due to their frustration for a (or some) gad running, and I saw everybody assisting those members with warm and comforting words, not the opposite.
Why shouldn't be newbies treated the same way, I mean, telling them about the reality of their actions, but simultaneously explaning them the reality of the "game" for their comfort?
Neither your post did that, nor the post from bpb. Just my humble opinion of course.
 

chuchu59

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Alright.
It seems that your first post was in the opposite direction of my understanding, in what was related to the size of the bet/spin.
So, by principle I agree with what you say here (couldn't be other way), although I have to say that in around one and half years playing slots online (yes, I'm really newbie online) I hadn't more than a dozen sessions without a bonus feature hitting on the first 200 spins (playing for real on the same slot). This doesn't mean, of course, I've always had winning sessions when I got the bonus features within the first 200 spins (sometimes more than once, but paying very small amounts).

Speaking of T-Rex (one of my favourite slots), I had bonuses paying me roughly 1000x bet/spin twice:) and I had some sessions with more than 200 spins without getting a bonus, as well (more than 500 actually).
But, usually, in spite of a low/very low payout the bonus feature hits within 200 spins on 80% of the sessions.

Back to the point, my post was more in order of "assisting" the OP on his "frustration" when he opened his heart with the forum, instead of your quite cold post (although with a polite wording):)

I've read some experienced members her saying they closed their accounts with some accredited casinos due to their frustration for a (or some) gad running, and I saw everybody assisting those members with warm and comforting words, not the opposite.
Why shouldn't be newbies treated the same way, I mean, telling them about the reality of their actions, but simultaneously explaning them the reality of the "game" for their comfort?
Neither your post did that, nor the post from bpb. Just my humble opinion of course.

Maybe you thought it was a cold response from me but the OP was blaming the casino not a particular slot and only on one session for goodness sake. He also seemed not to like the fact that he was not awarded a free chip for his poor rtp which is something I cannot concur with. We should help newbies but when they dont even try to think about what they are posting or they have ulterior motives its an entirely different matter. I cant see how a player can be frustrated over just one session and I certainly dont feel him opening his heart to the forum. His post of Lucky Red having a low rtp is rather unfair to the casino and if you wish to spare a thought for a player please do likewise for the casino.
 

manuels58

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Location
Portugal
Maybe you thought it was a cold response from me but the OP was blaming the casino not a particular slot and only on one session for goodness sake. He also seemed not to like the fact that he was not awarded a free chip for his poor rtp which is something I cannot concur with. We should help newbies but when they dont even try to think about what they are posting or they have ulterior motives its an entirely different matter. I cant see how a player can be frustrated over just one session and I certainly dont feel him opening his heart to the forum. His post of Lucky Red having a low rtp is rather unfair to the casino and if you wish to spare a thought for a player please do likewise for the casino.

1) If you check, the OP had one bad session at Lucky Red, but said he had already had bad sessions on other CW casinos, which he even didn't complain of. So, I think he knows what a bad session is, only this last with LR was really bad.

2) Well, I actually don't feel the need, or the responsibility of sparing any thought to any casino, at least in a similar level to what I do to a player.
So, by principle, I am on the player's side, always. I just have to understand if the casino is being unfairly accused of any irregularity, otherwise I don't feel any special duty of defending a casino... my position in this forum is as a (responsible) player only.
Imo, there is no unfair comment from a player when he complains or let us know about his bad session, if it was due to a very low return from a slot. That's just a bad feeling we all have once in while when we have bad sessions and, in principle, the casino has nothing to do with that. They don't need us to be their defenders, at all. I respect the casinos operators as a business and I expect them to do the same with me as a player/customer.

However, as I pointed before, I didn't agree with the OP when he wrote Dear casino "sharks" and that is something he should be blamed for. If you refer to this, then I must agree with you.
 
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