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Baptism by Fire - failed Lucky Niki had entered the flames

Discussion in 'Online Casinos' started by Casinomeister, Apr 4, 2018.

    Apr 4, 2018
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    pereblue likes this.
  2. Apr 4, 2018
  3. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    I went onto live chat to ask if the 10k limit applied to jackpots, not available at 11am. So emailed instead as it suggests, no reply almost 10 hours later, so initial impressions not great.
     
  4. Apr 4, 2018
  5. sapit222

    sapit222 Meister Minion MM PABaccred

    Occupation:
    Student
    Location:
    Sweden
    In the Bonus rules:

    7. While making bets to wager any deposit bonus/offer (free or deposit) or bonus credited for free spin winnings, the maximum bet permitted is 5 (eg, 5 EUR, 5 GBP) or 10% of the bonus amount (the lower amount applies), however if your deposit was with Neteller or Skrill the max bet is 1 (eg, 1 EUR, 1 GBP). :what: :what: Failure to comply with these rules means you are in breach of the deposit bonus/offer terms and We reserve the right to void and remove any winnings. A bet includes any special bet feature, any gamble function or any other type of wagering activity (regardless of its name)

    Wagering Requirement is Bonus + Deposit x30.
     
  6. Apr 4, 2018
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    It does not apply to progressive jackpots. This you won't have to worry about any casino listed in the Accred, BBF, or Grey Zone sections. That is clearly reserved for the Rogues.
     
    Mouche12 and colinsunderland like this.
  8. Apr 4, 2018
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Eh? Well that sucks. I didn't see that.
     
  10. Apr 4, 2018
  11. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Oh well at least they allow Bonus with a neteller deposit and most people don't really bet over £/€1 so for many this is still good.

    I mean not because its great but better than no bonus at all.

    But still a BS term i can see in another way better to not offer bonus at all and just bonus ban neteller/skrill like other casinos now do.
     
    LadyJelena likes this.
  12. Apr 5, 2018
  13. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Thanks however the lack of live chat the 4 times I've been on, and no reply to my email gives me enough concern not to bother. If they don't reply when someone wants to give them money, I wouldnt like to know what they are like if you want money from them.
    Good luck with the bff but they really need to ensure support is available to players
     
  14. Apr 6, 2018
  15. benmooe

    benmooe Experienced Member webby PABnononaccred MM webmeister

    Occupation:
    Social Media Consultant
    Location:
    England.
    Needed support and got no answer on the phone or via live chat during opening hours. Very unimpressed.
     
  16. Apr 6, 2018
  17. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Just as an update I did finally get a response to my email. It also seems like I opened an account there a while ago, and looking at some notes I made, the reason I've never deposited was that live chat wasn't available and the one time it was, no one answered after a 20 minute wait, so I gave up, so it seems nothing much has changed.

    @Casinomeister the review states no uk, but they do have a UK license, even though the gambling commission logo links to the homepage not the license as it should, the license is You must register/login in order to see the link.
     
  18. Apr 6, 2018
  19. benmooe

    benmooe Experienced Member webby PABnononaccred MM webmeister

    Occupation:
    Social Media Consultant
    Location:
    England.
    Just a heads up for anyone else, I've been having problems using the cool-off feature on here and lost my winnings. I've raised this with their support team (Again, I had no response on the phone or live chat when it was happening but i've been able to recreate the fault now that there are people online) so hopefully it'll get fixed soon.
     
    Last edited: Apr 6, 2018
  20. Apr 6, 2018
  21. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I didn't check them out with a UK IP, but you are correct - there is a link to the UKGC but to its main landing page. I guess we need some clarification.
     
  22. Apr 6, 2018
  23. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yes, don't worry about the license Skillonnet have always had a UKGC license as said.

    Mind you, I don't like this term:
    If you have a pending withdrawal at the time of claiming a free bonus the casino reserves the right to void all subsequent winnings from that bonus including the bonus amount.

    Can it also be clarified which slots can be played or contribute fully to WR???

    I say this because this group habitually advertises a WR of say 30xD+B and in effect it's hugely more as on 95% of slots apart from their proprietary (Green Valley) ones there is a reduced contribution, as at Playojo for example. I've looked for contributions but can't see them so if ALL slots are the same at 100% then fair enough, but it needs confirming....:thumbsup:
     
    colinsunderland likes this.
  24. Apr 6, 2018
  25. Krystal_EGO

    Krystal_EGO Official Rep: SlotsMagic, PlayOJO and DrueckGlueck

    Occupation:
    Affiliate Manager -EGO ( EGamingOnline)
    Location:
    Cyprus
    yes LuckyNiki has a UK License and when i click on the link at the bottom of the UK Home page i go to the correct UKGC page ,here
    You must register/login in order to see the link.
     
  26. Apr 6, 2018
  27. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    The UKGC logo at the bottom takes you to the homepage
    The wrongly formatted text link before that takes you to the correct page.

    How come you can comment on that but not on the fact customer service is never available, or the bonus issue Dunover mentions above?

    Also worth mentioning these are blacklisted at thepogg.
     
  28. Apr 6, 2018
  29. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    So you take UK players, right? I thought you didn't. I will amend the review.
     
  30. Apr 6, 2018
  31. Krystal_EGO

    Krystal_EGO Official Rep: SlotsMagic, PlayOJO and DrueckGlueck

    Occupation:
    Affiliate Manager -EGO ( EGamingOnline)
    Location:
    Cyprus
    yes we do
    and Denmark + Malta
     
    Casinomeister likes this.
  32. Apr 6, 2018
  33. Krystal_EGO

    Krystal_EGO Official Rep: SlotsMagic, PlayOJO and DrueckGlueck

    Occupation:
    Affiliate Manager -EGO ( EGamingOnline)
    Location:
    Cyprus
    ALL slots contribute to wagering and they all contribute the same

     
  34. Apr 6, 2018
  35. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Good, that's a positive, but encouraging reversals with that bonus policy? That is anomalous, don't know of any others that do this?
     
  36. Apr 6, 2018
  37. The-normal-one

    The-normal-one Newbie member

    Location:
    Berlin
    I try them tonight,livechat so far is good..wait 10min.then she answers quickly and helpfull.
    I'll be back with more experience,hope to say only good bout it and maybe manage a withdrawal to see how long they take for it.
     
  38. Apr 7, 2018
  39. orion

    orion Well-Known Member PABnonaccred

    Occupation:
    wine. We make it.
    Location:
    deep south of Eu
    so...
    A) you could find an operator
    B) the operator was helpful

    you cannot even imagine how lucky you had been.

    I am playing on this group of casinos everyday since months ago and I never found anybody helpful there.
    99,99% of cases I am not finding anybody available anyway.
     
    colinsunderland likes this.

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